We thought this was a serviced hotel. It is not. For a 7 night stay our room was only serviced once. We had to go down and ask for fresh towels twice. Apart from that the hotel is fairly new, is in a great location. We traveled for the Junior league Baseball from Australia and it was very close to Heritage Park. The gym is 24/7 and pretty good. Lot of eateries close by. Nice seating and firepit to have a meal or drink around.
1.0分
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My husband and I are truly satisfied with our previous stays at Marriott hotels, from the US to Dubai. But this time, it's different. We just checked out from our stay at Townplace Suite, Taylor, Michigan. The hotel and our room were clean, and the breakfast was good as well. The front desk staff, Haina and Olivia, were really helpful and respectful. However, we were truly disappointed that no one cleaned our room during our full week stay. They didn't take our trash, and we had to approach them to take our trash and replenish our room. Despite constant requests to the front desk and cleaning staff, nothing happened. We even checked out on our 6th day and checked in again for another day, but they still didn't clean our room. I'm not sure what standards they have at this hotel, but it was truly disappointing. Fortunately, the hotel is new and still looks and smells clean. I hope the management will look into this and maintain their high standards, as I remember. Thank you.
5.0分
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Brand new hotel. They have a kitchenette with dishwasher larger refrigerator. Very quiet and clean. Lots of business people here for work. The king room is somewhat smaller but enough. Walk in shower. Large flat screen tv that swivels. There is a desk with ample charging capacity. And also a couch that will make into a bed as well.
We thought this was a serviced hotel. It is not. For a 7 night stay our room was only serviced once. We had to go down and ask for fresh towels twice. Apart from that the hotel is fairly new, is in a great location. We traveled for the Junior league Baseball from Australia and it was very close to Heritage Park. The gym is 24/7 and pretty good. Lot of eateries close by. Nice seating and firepit to have a meal or drink around.
My husband and I are truly satisfied with our previous stays at Marriott hotels, from the US to Dubai. But this time, it's different. We just checked out from our stay at Townplace Suite, Taylor, Michigan. The hotel and our room were clean, and the breakfast was good as well. The front desk staff, Haina and Olivia, were really helpful and respectful. However, we were truly disappointed that no one cleaned our room during our full week stay. They didn't take our trash, and we had to approach them to take our trash and replenish our room. Despite constant requests to the front desk and cleaning staff, nothing happened. We even checked out on our 6th day and checked in again for another day, but they still didn't clean our room. I'm not sure what standards they have at this hotel, but it was truly disappointing. Fortunately, the hotel is new and still looks and smells clean. I hope the management will look into this and maintain their high standards, as I remember. Thank you.
Brand new hotel. They have a kitchenette with dishwasher larger refrigerator. Very quiet and clean. Lots of business people here for work. The king room is somewhat smaller but enough. Walk in shower. Large flat screen tv that swivels. There is a desk with ample charging capacity. And also a couch that will make into a bed as well.