Comfy bed. Shower head was a bit funky and some of the jets were clogged, but not badly. A bit of traffic noise, but it went away.
We would stay there again.
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酒店回复: Dear Herbert,Thank you so much for taking the time to leave an online review. We greatly appreciate your business and value your feedback. Thank you again for bringing your comments and concerns to our attention. We have shared your feedback with our maintenance chief, and he has assured me that he will address the shower head issue immediately to prevent future guests from experiencing the same problem. We look forward to welcoming you back on your future visits to Ontario, Oregon.Best Wishes,Melissa SchonDirector of SalesHoliday Inn Ontario, Oregon
5.0分
商务出差
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The rooms are clean and updated. Housekeeping did a great job refreshing my room each day. Front desk ladies were courteous and professional. The restaurant, Country Kitchen, was clean, food was good, and service was great.
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酒店回复: Dear Kris,Thank you for your thoughtful feedback! We are delighted to hear that you found our rooms clean and updated, and that our housekeeping team consistently met your expectations. It is also wonderful to know that our front desk staff provided you with courteous and professional service. We appreciate your kind words about the Country Kitchen restaurant, and we are pleased that you enjoyed both the food and the service. Your satisfaction is our top priority, and we look forward to welcoming you back soon! Sherry ManzoGeneral Manager
5.0分
其他
Great stay
We stayed one night and booked it one hour ahead. It was clean, comfortable and everything worked. Check in was easy. Tiffani and Dillon were great!
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酒店回复: Dear Patty,Thank you for sharing your experience with us! We are delighted to hear that you enjoyed your stay and found our hotel to be clean and comfortable. It is wonderful to know that Tiffanie and Dillin provided you with exceptional service during your visit. We appreciate your feedback and look forward to welcoming you back in the future! Sherry ManzoGeneral Manager
4.0分
其他
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The staff was friendly, the property and our room was clean, the connected restaurant is amazing. My only issue with this property is the fact that it smells like cigarette smoke and a corner of our room even smelled of urine. We guessed the smells are old and won't come out easily or cheaply but I will most likely not stay here again for that reason only.
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酒店回复: Dear Neisha,Thank you so much for taking the time to leave an online review about your recent stay with us here at the Holiday Inn Ontario. Please allow me to apologize for the inconveniences you experienced. We take all comments and complaints very serious to ensure that we can correct any problems in a timely manner. We truly hope that you will give us another chance to provide you with the exceptional lodging experience you greatly deserve on your next visit to Ontario, OregonBest Wishes,Melissa SchonDirector of SalesHoliday Inn Ontario, Oregon
5.0分
家庭亲子
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Lots of parking and great location off the freeway. Hotel was very clean and offered many nice amenities in the front lobby. Customer services and staff were wonderful. Manager Michelle and her staff went above and beyond. Really enjoyed that there was a cafe next to the hotel. Especially after a long drive. Beds were comfy and room was good size.
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酒店回复: Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found our location convenient, as well as our amenities and customer service to your satisfaction. The entire team strive to provide exceptional experiences for our guests, and it’s gratifying to know they made a positive impact during your visit. We appreciate your kind words and hope to welcome you back soon for another comfortable stay! Sherry Manzo
在安大略有两个holiday, 一个是express, 我们选择inn 是高级，早餐是套餐在西门的餐厅吃，服务员对我们拿餐劵的，不是很上心，都要等好久，下次还是选express自助早餐
工作人员很友好，我的房间也很干净。早餐比大多数自助餐都要好，但需要10美元。记得带些零钱当小费，这样你就不用不好意思不给服务员小费了，他们人都很好。
地理位置绝佳，干净整洁，氛围友好！
房间很大，干净，服务态度好！在高速下来很快就到。
卫生有点差，枕头上有一些不明液体。
Comfy bed. Shower head was a bit funky and some of the jets were clogged, but not badly. A bit of traffic noise, but it went away.
We would stay there again.
The rooms are clean and updated. Housekeeping did a great job refreshing my room each day. Front desk ladies were courteous and professional. The restaurant, Country Kitchen, was clean, food was good, and service was great.
Great stay
We stayed one night and booked it one hour ahead. It was clean, comfortable and everything worked. Check in was easy. Tiffani and Dillon were great!
The staff was friendly, the property and our room was clean, the connected restaurant is amazing. My only issue with this property is the fact that it smells like cigarette smoke and a corner of our room even smelled of urine. We guessed the smells are old and won't come out easily or cheaply but I will most likely not stay here again for that reason only.
Lots of parking and great location off the freeway. Hotel was very clean and offered many nice amenities in the front lobby. Customer services and staff were wonderful. Manager Michelle and her staff went above and beyond. Really enjoyed that there was a cafe next to the hotel. Especially after a long drive. Beds were comfy and room was good size.