I wish I had checked the reviews before we went for breakfast as we should have gone to Wetherspoons instead. We didn't book but on arrival we were told they had a lot of bookings earlier so opted for a continental breakfast. What a mistake that was as the cereal, fruit and yoghurt were almost empty and it took an hour before they were replenished. We had to ask for decaf coffee as none was available at the coffee machine. Soya milk had to be asked for as it was not readily available. We had to ask for plates, replenishment of bread, croissants and crumpets. Only 1 toaster was available which meant long queues and waiting to use it, Staff were uninterested and disorganised. The only good thing was the room. Very clean and can't be faulted
1.0分
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Premier inn was a fab place to stay, good clean room and had a lovely night's sleep. However the breakfast the next morning however was the worst breakfast experience, the staff were not prepared for a table of 13 despite it being booked in advance, we were sat on 2 separate tables which we then had to ask to be next to eachother. We then waited for about 15 mins for someone to take our order after having to ask them to do so then it was another 5 before they actually came over and when they did the children were greeted with 'what do you want then' Food then took forever to come out and when it did nearly every plate had something missing, when we asked about missing items we were told theres no bacon left but we were not informed in advance, so no opportunity to exchange with something else. My husband had to ask for his beans and black pudding only to be told the kitchen was now closed despite us arriving 1 hour earlier. We had to ask for bread, granola and pastries to be restocked as it was all empty when we arrived and the staff seemed quite reluctant to do so when these requests were made. It was supposed to be a nice start to my daughter birthday but instead it was a total shambles and an experience we want to forget. All toilets were out of hand soap as well. Overall not a happy experience.
1.0分
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Food and staff in the restaurant were terrible. We arrived and there wasn't a table big enough even though we had pre booked and they said it was fine. It took around 25 mins to take our order by a rude member if staff. Once the food eventually came we were not even told they had ran out of bacon and black pudding. The hash browns were cold and beans were missing from half our plates. When questioned we were told the kitchen was now closed. Despite us booking for 10am as requested by the staff the day before. Do not eat here go somewhere else.
5.0分
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I stayed at the Premier Inn Yeovil Town Centre for a couple of days and had a really good experience. Breakfast on the first morning was great (Roy/Ray). Morgan (I think), who had blue hair, was especially lovely—very friendly and chatty. After a long five-hour journey, I asked if there were any snacks available at the bar. Although there weren’t, she kindly came back with a KitKat and a box of biscuits, which was such a nice touch. In the evening, I was served dinner by a staff member with a ginger beard and glasses, who was also great. Overall, the staff were fantastic and had a really positive attitude.
3.0分
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Infinite stars on the breakfast. Breakfast not only tasting beyond divine but looked so aesthetically pleasing too and that was made by chef Cash (backward black cap) seems like a sound lad aswell, as he popped his head round to ask how everything was and our server (more on the elder side, blond hair with arm tattoos) but she was absolutely lushhhh, we've come here a few times now and have come to the decision that breakfast by him is the only breakfast we'll willingly take. Our rooms were alright, not quite up to standard but bareble I suppose, those at reception (one of which with blue hair), don't even try conversating with her, rude and obviously doesn't know how to treat people, happily come for that breakfast over and over but anything else we wouldn't.
一般一般,没有其他的选择了
床很不舒服,空调整晚都非常吵,工作人员不讲理,因为我预订时欠了 2 英镑,所以在我丈夫洗澡的时候敲我的门,我不得不去支付 2 英镑,把他留在没有灯的浴室里等等,我不会给我我的银行卡,所以不得不下楼,不会等到我们 20 分钟后下来看电影,也不会收 2 英镑现金,真是太荒谬了,没有餐厅吃晚餐。房间很干净,只有足够每人喝一杯的茶/咖啡,根本不是我通常的 Premier Inn 的标准,以后我再也不会用 Airbnb 了。
房间里弥漫着一股难闻的气味——一股霉味,我所有的衣服和物品都散发着同样的气味——真是糟透了。我刚到的时候,接待员很粗鲁——无视我,让我等着,态度冷漠,毫无热情。这和我两个月前住在这里的时候完全不一样,当时我的房间没有异味,工作人员也非常友好。我再也不想住这里了。
等了一个多小时才等到早餐,结果送来的时候却发现不对。欧陆式早餐选择不多,没有酸奶,面包也很少。上菜速度很慢,房间里弥漫着潮湿的气味。酒店没有停车场,但路边就有公共停车场。这栋楼不太好找。
连续两天的早餐都很完美,早餐工作人员热情友好、办事效率极高。然而,两间房间都弥漫着难闻的气味,每次进门都让人反胃。我觉得这家普瑞米尔酒店需要翻新一下——一定是地毯或空调导致房间里弥漫着难闻的霉味和潮湿气味。窗户都打不开,所以根本无法缓解。我觉得普瑞米尔酒店需要尽快进行翻新和深度清洁。
I wish I had checked the reviews before we went for breakfast as we should have gone to Wetherspoons instead. We didn't book but on arrival we were told they had a lot of bookings earlier so opted for a continental breakfast. What a mistake that was as the cereal, fruit and yoghurt were almost empty and it took an hour before they were replenished. We had to ask for decaf coffee as none was available at the coffee machine. Soya milk had to be asked for as it was not readily available. We had to ask for plates, replenishment of bread, croissants and crumpets. Only 1 toaster was available which meant long queues and waiting to use it, Staff were uninterested and disorganised. The only good thing was the room. Very clean and can't be faulted
Premier inn was a fab place to stay, good clean room and had a lovely night's sleep. However the breakfast the next morning however was the worst breakfast experience, the staff were not prepared for a table of 13 despite it being booked in advance, we were sat on 2 separate tables which we then had to ask to be next to eachother. We then waited for about 15 mins for someone to take our order after having to ask them to do so then it was another 5 before they actually came over and when they did the children were greeted with 'what do you want then' Food then took forever to come out and when it did nearly every plate had something missing, when we asked about missing items we were told theres no bacon left but we were not informed in advance, so no opportunity to exchange with something else. My husband had to ask for his beans and black pudding only to be told the kitchen was now closed despite us arriving 1 hour earlier. We had to ask for bread, granola and pastries to be restocked as it was all empty when we arrived and the staff seemed quite reluctant to do so when these requests were made. It was supposed to be a nice start to my daughter birthday but instead it was a total shambles and an experience we want to forget. All toilets were out of hand soap as well. Overall not a happy experience.
Food and staff in the restaurant were terrible. We arrived and there wasn't a table big enough even though we had pre booked and they said it was fine. It took around 25 mins to take our order by a rude member if staff. Once the food eventually came we were not even told they had ran out of bacon and black pudding. The hash browns were cold and beans were missing from half our plates. When questioned we were told the kitchen was now closed. Despite us booking for 10am as requested by the staff the day before. Do not eat here go somewhere else.
I stayed at the Premier Inn Yeovil Town Centre for a couple of days and had a really good experience. Breakfast on the first morning was great (Roy/Ray). Morgan (I think), who had blue hair, was especially lovely—very friendly and chatty. After a long five-hour journey, I asked if there were any snacks available at the bar. Although there weren’t, she kindly came back with a KitKat and a box of biscuits, which was such a nice touch. In the evening, I was served dinner by a staff member with a ginger beard and glasses, who was also great. Overall, the staff were fantastic and had a really positive attitude.
Infinite stars on the breakfast. Breakfast not only tasting beyond divine but looked so aesthetically pleasing too and that was made by chef Cash (backward black cap) seems like a sound lad aswell, as he popped his head round to ask how everything was and our server (more on the elder side, blond hair with arm tattoos) but she was absolutely lushhhh, we've come here a few times now and have come to the decision that breakfast by him is the only breakfast we'll willingly take. Our rooms were alright, not quite up to standard but bareble I suppose, those at reception (one of which with blue hair), don't even try conversating with her, rude and obviously doesn't know how to treat people, happily come for that breakfast over and over but anything else we wouldn't.