酒店回复: Thank you for staying with us. we really appreciate your business.
1.0分
情侣出游
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When I first arrived at the location, my hopes or high that I have found a decent hotel to stay for the night just as I expected. I was wrong. I was traveling with my significant other when we decided to go get something to eat, but we wanted to check in first so we can drop off our stuff and make sure that the room was decent when we arrived back upon further inspection. The air filters needed to be replaced Bedsheets needed to be severely swapped out, and the mattress was soaked in Dried urine And they had little black spots on the mattress, cover and mattress. Next, I saw that the towels in the bathroom were not up to par either due to the stains in mysterious red stains that were on the hand towels as well but I do have a video of the bedsheets soak in somebody else’s blood and body fluids… So yeah, anybody else that wants to pour money into this poor establishment be my guess… but I definitely got compensation afterwards and immediately got my refund on the spot due to unsanitary conditions because when I asked for another room, owner of the property told me that all of the rooms were the same way.
酒店回复: THANK YOU FOR STAYING AT SUPER8 NEWPORT NEWS
3.0分
商务出差
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The staff was very helpful, but they don’t do much else from what I noticed. Everything just seemed outdated and the area is super sketchy. For example: random people will knock on your car door window asking you to roll it down for whatever reason.
3.0分
其他
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There was very visible dirt, hair, and God knows what else on the inside bathroom door. I asked them to clean it because it should have been cleaned before anyone checked into that room. No one cleaned it. I had some alcohol wipes and was able to wipe off some of the dirt and dark colored "stuff" off of the door but it needs a good cleaning and sanitizing.
And it looks like there is mold/mildew on the chalking in the shower
Some of the other guest were "rambunctious" - very loud and disruptive with arguing and cursing.
We got in very late and check in was smooth.
1.0分
其他
The panhandlers kept approaching us and walking around the property. Didn’t feel safe to only find bullet hole in the window when we were leaving.
酒店回复: THANK YOU FOR STAYING AT SUPER8 NEWPORT NEWS
5.0分
其他
Room was very clean and staff was very accommodating and the location was close to everything
5.0分
其他
I felt unsafe at times with some of the people on the property esp at night. I adn’t sure if they had rooms ir were visiting.
1.0分
其他
DO NOT BOOK. Room had no air conditioner, holes in the sheets, water didn’t get hot. ********* smoking in the stairs.
酒店回复: THANK YOU FOR STAYING AT SUPER8 NEWPORT NEWS
这次入住体验很棒。前台的工作人员非常热情且乐于助人。我把相机包落在酒店了，那位女士在我走到街对面Waffle House的时候打电话给我，真是太贴心了。
房间有异味，刷卡进房间总是很麻烦。厕所堵塞了。噪音很大，地方很脏，房间条件很差，让人很不舒服。
我可以看到这是一个新的政府，他们正在进行改组。
他们必须有更多的监控或访问安全。
When I first arrived at the location, my hopes or high that I have found a decent hotel to stay for the night just as I expected. I was wrong. I was traveling with my significant other when we decided to go get something to eat, but we wanted to check in first so we can drop off our stuff and make sure that the room was decent when we arrived back upon further inspection. The air filters needed to be replaced Bedsheets needed to be severely swapped out, and the mattress was soaked in Dried urine And they had little black spots on the mattress, cover and mattress. Next, I saw that the towels in the bathroom were not up to par either due to the stains in mysterious red stains that were on the hand towels as well but I do have a video of the bedsheets soak in somebody else’s blood and body fluids… So yeah, anybody else that wants to pour money into this poor establishment be my guess… but I definitely got compensation afterwards and immediately got my refund on the spot due to unsanitary conditions because when I asked for another room, owner of the property told me that all of the rooms were the same way.
The staff was very helpful, but they don’t do much else from what I noticed. Everything just seemed outdated and the area is super sketchy. For example: random people will knock on your car door window asking you to roll it down for whatever reason.
There was very visible dirt, hair, and God knows what else on the inside bathroom door. I asked them to clean it because it should have been cleaned before anyone checked into that room. No one cleaned it. I had some alcohol wipes and was able to wipe off some of the dirt and dark colored "stuff" off of the door but it needs a good cleaning and sanitizing.
And it looks like there is mold/mildew on the chalking in the shower
Some of the other guest were "rambunctious" - very loud and disruptive with arguing and cursing.
We got in very late and check in was smooth.
The panhandlers kept approaching us and walking around the property. Didn’t feel safe to only find bullet hole in the window when we were leaving.
Room was very clean and staff was very accommodating and the location was close to everything
I felt unsafe at times with some of the people on the property esp at night. I adn’t sure if they had rooms ir were visiting.
DO NOT BOOK. Room had no air conditioner, holes in the sheets, water didn’t get hot. ********* smoking in the stairs.