Have stayed with Premier Inn many times but wouldn’t stay here again. Greeted with indifference. Room small (only just room to lay 2 suitcases flat) and dark. One window catch broken so couldn’t open. Fittings in bathroom rusting. Whole place looks shabby inside and out. You have to pay extra to park. Went to eat in adjoining pub but (luckily) fully booked. As we sat in the reception area we could see how run down it was. Cloth seat covers really badly stained. Determined at that point not to breakfast there. One member of staff (Ashley) was friendly and chatty.

Usual Premier Inn refinements, big comfortable bed, clean, plenty of space to move around, a good number of plug sockets, although there weren't any by the bed. Good location and easy to find by the main road, with a large and secure car park with plenty of space. £3/night parking was good value, considering the location and lack of free street parking nearby. However, the experience went downhill at the very end, when I had breakfast in the adjoining pub. The breakfast itself was fine - had the full English, freshly cooked to order and hot etc. I was told off, for putting a pain au chocolat in the toaster. Furthermore it wasn't just a small, quiet word, it was a condescending telling off, like I was naughty schoolchild in the middle of an almost packed dining area. Apparently I wasn't allowed to put a pain au chocolat in the toaster, as it was considered a fire risk (no, the pub didn't burn down that morning). There was no notice telling me, you can't put pain au chocolats in the toaster, only croissants weren't allowed (of which there were several notices saying so). One of the reasons saying why croissants weren't allowed, is because they couldn't fit. However, the pain au chocolats were not as tall as the croissants, and fitted fine, so I thought there wouldn't be a problem toasting it (and there wasn't any notices saying I couldn't). The lady in question who scolded me, said they had similar ingredients, and the butter which is contained in them would burn. Which is true, though that wasn't the reason displayed on the notices why croissants weren't allowed to be toasted, as well as the fact that a pain au chocolat isn't a croissant, nor is it a type of croissant. Now, the sign should specifically say "No croissants and pain au chocolats are allowed to be toasted", then it would be crystal clear. Or say, which items can be toasted. I doubt management would see this or act upon this (i.e. amend the signs), or discuss this issue with the lady in question, but just be warned about what you can or can't be toasted, despite what the sign is saying, and expect to be mind readers. I have yet to receive the usual follow up survey e-mail usually sent out after hotel stays, but when and if I do, I will of course be mentioning this grievance, which put an upsetting end to, what was otherwise a pleasant stay.

I’ve slept in cold keeps and wind-blown tents, but never somewhere so clean and warm. The service was honourable, swift, kind, and without fault. I know nothing… except that I’d stay here again. Many thanks!

I love staying here. I visit every 3 months when I see an old friend who lives locally. The staff are really fabulous and make you feel welcome and valued. A special nod to Aiden and lovely Debbie. It makes such a change to get a great welcome every time I visit. Only one downer is that they have started charging for parking. You would think that residents would have their parking covered! Only £3 per night but I was disappointed.

Have stayed in a few premier inns and this was a little tired decor wise . Booked a double room, which only gave I towel, 1 tea bag for 2 people? Had to go to reception and request more , where upon met another guest doing the same . Beside light didnt work and usb plug socket was dislodged from wall. If you have any neck issues take your own pillow ! I guess these are minor issues overall , but price was reasonable.

Does what Premier Inns do well - comfortable room, helpful staff. Decor is possibly a little tired, but that is hardly an issue. it provided all we needed at a reasonable price

We had a very pleasant stay. The service was very good, and Ryan and Aiden were especially kind and helpful throughout. Nothing was too much trouble for them. It made our visit very comfortable.

We stayed for two nights visiting Peppa Pig World. It is a dated hotel, but it was clean. The restaurant needed more staff at breakfast. The two women in there worked really hard but they couldn’t do everything. This could make people late for their plans with having to wait for breakfast, so just consider that when booking. I think if you get in earlier you will be fine. But yes overall it was fine. First day the breakfast was stale but the second day it seemed much fresher.

We stayed at this hotel for two nights. No complaints really, a fairly standard Premier Inn. Most things were fine and the staff were polite and courteous. I just felt the hotel could do with a bit of a freshening up. It looked a bit tired in places. Reasonably clean though. I missed having the option of a Premier Plus room, as having a fridge in the room is so useful!