What a lovely surprise - about 10 of us came here for brekkie after parkrun. We were beautifully looked after by Alisha and the team. Nothing was too much trouble and this waa a lovely kick off for my visit to Bournemouth. Thank you!
1.0分
其他
Hotel ok breakfast in pub next to it awful waiting ages rude staff ,I didn't eat as couldn't accommodate my allergies, terrible experience.
2.0分
商务出差
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Compared to years ago, the rooms are tired and seating dirty. The room was freezing as the settings are controlled from reception and a senior with me was struggling! The prices are higher but you get less. Not even enough sugar for tea or a biscuit anymore! They are dining out on their mattress history only now! I am finding 'Travel Lodge' are much nicer to stay in as they have really upped their game
5.0分
其他
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Always a warm welcome when coming here, wouldn’t stay anywhere else other than a premier inn! This one in particular is in a nice, peaceful location. Staff and restaurant are great! Will be returning
5.0分
其他
Friendly, professional staff and a clean room. A typical Premier Inn stay, with the restaurant next door.
2.0分
其他
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Have stayed with Premier Inn many times but wouldn’t stay here again. Greeted with indifference. Room small (only just room to lay 2 suitcases flat) and dark. One window catch broken so couldn’t open. Fittings in bathroom rusting. Whole place looks shabby inside and out. You have to pay extra to park. Went to eat in adjoining pub but (luckily) fully booked. As we sat in the reception area we could see how run down it was. Cloth seat covers really badly stained. Determined at that point not to breakfast there. One member of staff (Ashley) was friendly and chatty.
1.0分
其他
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Usual Premier Inn refinements, big comfortable bed, clean, plenty of space to move around, a good number of plug sockets, although there weren't any by the bed. Good location and easy to find by the main road, with a large and secure car park with plenty of space. £3/night parking was good value, considering the location and lack of free street parking nearby. However, the experience went downhill at the very end, when I had breakfast in the adjoining pub. The breakfast itself was fine - had the full English, freshly cooked to order and hot etc. I was told off, for putting a pain au chocolat in the toaster. Furthermore it wasn't just a small, quiet word, it was a condescending telling off, like I was naughty schoolchild in the middle of an almost packed dining area. Apparently I wasn't allowed to put a pain au chocolat in the toaster, as it was considered a fire risk (no, the pub didn't burn down that morning). There was no notice telling me, you can't put pain au chocolats in the toaster, only croissants weren't allowed (of which there were several notices saying so). One of the reasons saying why croissants weren't allowed, is because they couldn't fit. However, the pain au chocolats were not as tall as the croissants, and fitted fine, so I thought there wouldn't be a problem toasting it (and there wasn't any notices saying I couldn't). The lady in question who scolded me, said they had similar ingredients, and the butter which is contained in them would burn. Which is true, though that wasn't the reason displayed on the notices why croissants weren't allowed to be toasted, as well as the fact that a pain au chocolat isn't a croissant, nor is it a type of croissant. Now, the sign should specifically say "No croissants and pain au chocolats are allowed to be toasted", then it would be crystal clear. Or say, which items can be toasted. I doubt management would see this or act upon this (i.e. amend the signs), or discuss this issue with the lady in question, but just be warned about what you can or can't be toasted, despite what the sign is saying, and expect to be mind readers. I have yet to receive the usual follow up survey e-mail usually sent out after hotel stays, but when and if I do, I will of course be mentioning this grievance, which put an upsetting end to, what was otherwise a pleasant stay.
5.0分
其他
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I’ve slept in cold keeps and wind-blown tents, but never somewhere so clean and warm. The service was honourable, swift, kind, and without fault. I know nothing… except that I’d stay here again. Many thanks!
5.0分
独自旅行
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I love staying here. I visit every 3 months when I see an old friend who lives locally. The staff are really fabulous and make you feel welcome and valued. A special nod to Aiden and lovely Debbie. It makes such a change to get a great welcome every time I visit. Only one downer is that they have started charging for parking. You would think that residents would have their parking covered! Only £3 per night but I was disappointed.
对酒店很满意，整体入住体验舒适。唯一的不足是房间里没有熨斗，但除此之外，对房间和入住体验都很满意。
What a lovely surprise - about 10 of us came here for brekkie after parkrun. We were beautifully looked after by Alisha and the team. Nothing was too much trouble and this waa a lovely kick off for my visit to Bournemouth. Thank you!
Hotel ok breakfast in pub next to it awful waiting ages rude staff ,I didn't eat as couldn't accommodate my allergies, terrible experience.
Compared to years ago, the rooms are tired and seating dirty. The room was freezing as the settings are controlled from reception and a senior with me was struggling! The prices are higher but you get less. Not even enough sugar for tea or a biscuit anymore! They are dining out on their mattress history only now! I am finding 'Travel Lodge' are much nicer to stay in as they have really upped their game
Always a warm welcome when coming here, wouldn’t stay anywhere else other than a premier inn! This one in particular is in a nice, peaceful location. Staff and restaurant are great! Will be returning
Friendly, professional staff and a clean room. A typical Premier Inn stay, with the restaurant next door.
Have stayed with Premier Inn many times but wouldn’t stay here again. Greeted with indifference. Room small (only just room to lay 2 suitcases flat) and dark. One window catch broken so couldn’t open. Fittings in bathroom rusting. Whole place looks shabby inside and out. You have to pay extra to park. Went to eat in adjoining pub but (luckily) fully booked. As we sat in the reception area we could see how run down it was. Cloth seat covers really badly stained. Determined at that point not to breakfast there. One member of staff (Ashley) was friendly and chatty.
Usual Premier Inn refinements, big comfortable bed, clean, plenty of space to move around, a good number of plug sockets, although there weren't any by the bed. Good location and easy to find by the main road, with a large and secure car park with plenty of space. £3/night parking was good value, considering the location and lack of free street parking nearby. However, the experience went downhill at the very end, when I had breakfast in the adjoining pub. The breakfast itself was fine - had the full English, freshly cooked to order and hot etc. I was told off, for putting a pain au chocolat in the toaster. Furthermore it wasn't just a small, quiet word, it was a condescending telling off, like I was naughty schoolchild in the middle of an almost packed dining area. Apparently I wasn't allowed to put a pain au chocolat in the toaster, as it was considered a fire risk (no, the pub didn't burn down that morning). There was no notice telling me, you can't put pain au chocolats in the toaster, only croissants weren't allowed (of which there were several notices saying so). One of the reasons saying why croissants weren't allowed, is because they couldn't fit. However, the pain au chocolats were not as tall as the croissants, and fitted fine, so I thought there wouldn't be a problem toasting it (and there wasn't any notices saying I couldn't). The lady in question who scolded me, said they had similar ingredients, and the butter which is contained in them would burn. Which is true, though that wasn't the reason displayed on the notices why croissants weren't allowed to be toasted, as well as the fact that a pain au chocolat isn't a croissant, nor is it a type of croissant. Now, the sign should specifically say "No croissants and pain au chocolats are allowed to be toasted", then it would be crystal clear. Or say, which items can be toasted. I doubt management would see this or act upon this (i.e. amend the signs), or discuss this issue with the lady in question, but just be warned about what you can or can't be toasted, despite what the sign is saying, and expect to be mind readers. I have yet to receive the usual follow up survey e-mail usually sent out after hotel stays, but when and if I do, I will of course be mentioning this grievance, which put an upsetting end to, what was otherwise a pleasant stay.
I’ve slept in cold keeps and wind-blown tents, but never somewhere so clean and warm. The service was honourable, swift, kind, and without fault. I know nothing… except that I’d stay here again. Many thanks!
I love staying here. I visit every 3 months when I see an old friend who lives locally. The staff are really fabulous and make you feel welcome and valued. A special nod to Aiden and lovely Debbie. It makes such a change to get a great welcome every time I visit. Only one downer is that they have started charging for parking. You would think that residents would have their parking covered! Only £3 per night but I was disappointed.