From start to finish, I cannot fault Premier Inn, Kidderminster. We arrived as a family of 6 and were warmly welcomed. The kids had a surprise selection box in the rooms - what a lovely touch! And the rooms themselves were spotlessly clean. The team here clearly works very hard and it has been much appreciated during our overnight stay. Thank you.
5.0分
其他
Everything a good hotel should be. Very clean, genuinely helpful and pleasant staff, excellent food and immaculate room. We will definitely return.
5.0分
其他
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Great location near shops and easy to find. Comfortable and clean rooms. All staff super friendly and helpful. You must enjoy the Fabulous breakfast with selections for everyone from cooked breakfasts to fruit and yogurt. Amazing young lady at breakfast named Tia. Sparkling personality and extremely friendly. I have a good allergy and I felt completely safe in her hands. Thank you so much Tia!!!
5.0分
其他
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Clean comfortable. Accessible room excellent for elderly Mum. Lovely breakfast, Tracey friendly and helpful . Parking in adjacent car park easy and only £6 for overnight. No hassle
3.0分
情侣出游
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Room was nice and big with a comfortable bed as expected. The issues came with access to the reception and restaurant which are both on the 4th floor. The only working lift is small and incredibly slow, it took an age to get anywhere. The other service lift apparently has been broken for ages. Trying to leave while others were using the lift was impossible.Ended up coming down the steep stairs with suitcases which both my wife and I stumbled with, as a pair of oldlies it was difficult and dangerous. An accident waiting to happen. Booked breakfast which was ok for the cooked element but the so called continental option was awful, just a couple of tatseless pastries and a bit of fruit. We were going to book for dinner but went elsewhere as there was only one chef cooking and when we looked there were a lot of customers looking cheesed off with one girl saying she has waited an hour. We went for the good nights rest as described by Lenny H which is what we had and there was a nice Tapas bar near by that was pretty good. Shame really this lovely building could be a cracking hotel if the extras were upto scratch.
3.0分
其他
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Arrived early unable to get in. Eventually someone replied on intercom that we couldn't come in until 3-00pm,this was 2-35pm. After a 2 hour car trip,not what I wanted to hear. Glad it wasn't raining or snowing! Surely we could have been allowed in and waited in bar area? How did they know our actual room was unavailable? Reception on 4 th floor.A 96 step walk up!!! There are 2 lifts,one hasn't worked for ages. The lift that does work takes 1 minute to go from Ground Floor to 4th Floor. Premier Inn are so proud of this they have a cartoon of a tortoise climbing stairs in the lift itself. I would feel very concerned if I was in a wheel chair when the Fire Alarms went off. There are notices telling you not to use the lift if the Fire Alarms sound. You would be literally stuck in the middle of a fire,with no means of escape. Surely this is illegal? Room adequate. Had to book for Evening Meal.Why? We turned up early for pre - dinner drinks place practically empty. Had to wait for one of the two staff working, to guide us to our table. As he was doing so he reeled off all the unavailable food items we couldn't have. Felt a bit sorry for this guy. He was trying to attend Reception,take orders and deliver the food to tables. Everyone dining had to wait for him to finish a task before he could deal with the next guests requests. This is ludicrous. In fact a few guests,came to Reception,and after waiting and waiting just went away. Eventually got served,ordered Fish and Chips. Told there would be a 20 minute delay whilst the fish would be ready! A 20 minute delay for a fish to be cooked in a Professional Kitchen? Were they going to catch the fish first? Food finally arrived,and to be honest was delicious. Ordered a second bottle of wine to take to our room after dinner. Oh dear! No bottle available in Bar fridge,fresh bottles in Store Room,but other Server has key and disappeared. Eventually second bottle appears,but obviously is warm. Well,just put it in ice bucket to chill,whilst we finish first bottle of wine,and our meal. No ice buckets! What?!! Second server takes warm wine into kitchen,comes out later as we finish and pay bill with chilled wine. Brilliant! Thank him very much,and very pleased with his attitude. Both these guys were rushed off their feet,and as a result Customers were made to suffer. Premier Inn Management need to sort these penny pinching ideas out. After all,Customer is King
5.0分
其他
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Other reviewers have commented on the "upside down" design, with reception on the top floor of this repurposed textile mill and its "tortoise lift". The room was comfortable, clean and quiet. I had the meal deal, and all dinners were good - fish and chips, rigatoni and katsu curry on the three nights I was there. Breakfast was quite good, but the hotel was a bit overshelmed when I stayed, with an unusual number of guests. It was the first weekend of half-term and perhaps parents were attracted by special deals for kids. Anyway, breakfast items were being consumed at pace, and I was told they actually ran out of food one morning. The hotel is in the town centre. Guests who have travelled by car have commented on the parking arrangements with the adjacent public car-park. I arrived by train and the main purpose of my visit was to have a weekend riding on the Severn Valley Railway. This is the main tourist attraction of the town. The good news is that the bus station is about ninety seconds' walk from the hotel. The bad news for weekend visitors is that the bus service is virtually non-existent on Sunday. On arrival, I walked from the mainline station (adjacent to the steam railway station). It was doable, even for a less than agile septuagenarian, but the town's town planning seems to have stuck in the 1960s, with no level pedestrian crossings over the ring road, and people walking from the station consequently required to dive into underpasses. Saturday was fine, as was my return to the station on Monday, when I was able to use a reasonable bus service from hotel to railway stations. Sunday was Uber day! In particular, on the first day of winter time, I didn't fancy returning to the hotel through the underpasses. So, the hotel is great from the point of view of accommodation and accessibility, allowing for the exceedingly slow lift. The food offer is good at dinner, with the meal deal (breakfast, dinner of two courses and a drink) being good value. Breakfast is pretty good, but there may be some prssure at busy times. Whether it's the right hotel for you may depend on what you intend to do. Weekend railway-oriented visitors do need to be aware that it's on the other side of town and there are no viable buses on Sunday.
5.0分
其他
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Booked into this Inn for one night on our way to our holiday. WOW !!! The room was pristine, service was second to none and the restaurant was something else. All glassware and cutlery were so highly cleaned, no watermarks on either. Service was impeccable and the food was everything I hoped it would be. I would give this place my highest recommendation, first class.
我和未婚妻正在前往北威尔士的途中，决定在这家酒店过夜。还可以。一般般啦。请允许我解释一下原因。酒店坐落在一座由旧磨坊改建而成的建筑内，从美学角度来看，它看起来不错。但也引发了一两个值得注意的实际问题。酒店位于繁忙的零售公园内，因此如果您晚上 8 点之前抵达和/或上午 9 点之后离开，则需要支付停车费。过夜是免费的。当你到达那里时，接待处位于四楼，如果你不擅长使用电梯（或者电梯坏了），那么这就意味着要走很多楼梯。你被警告了。我希望 Premier Inns 能够达到一定的质量，符合他们所服务的市场，而我觉得这家差一点就达到了目标。房间里的所有东西（如茶和咖啡）都被削减到基本水平，淋浴区没有放洗漱用品的架子，所有东西（包括枕头）都只是......好吧......基本。我绝不是在抱怨，只是想表达一下，我对 Premier Inns 的期望更高，并且住的是更好的酒店。早餐方面，我们决定去 M&S（停车场对面 100 码）买早餐，总金额远远低于我们在酒店吃的 20 英镑。地理位置非常完美，位于基德明斯特市中心，周围有很多商店、酒吧和餐馆，就在出城的几条主要路线上。但不知怎的，我们只是感觉有点不知所措。这只是……好吧。
这家酒店很可爱、干净、安静。我们来晚了，没有得到更友好的问候。早餐很棒，厨师也很棒！荷包蛋很棒，布局很棒，早餐室的工作人员非常友好。强烈推荐
From start to finish, I cannot fault Premier Inn, Kidderminster. We arrived as a family of 6 and were warmly welcomed. The kids had a surprise selection box in the rooms - what a lovely touch! And the rooms themselves were spotlessly clean. The team here clearly works very hard and it has been much appreciated during our overnight stay. Thank you.
Everything a good hotel should be. Very clean, genuinely helpful and pleasant staff, excellent food and immaculate room. We will definitely return.
Great location near shops and easy to find. Comfortable and clean rooms. All staff super friendly and helpful. You must enjoy the Fabulous breakfast with selections for everyone from cooked breakfasts to fruit and yogurt. Amazing young lady at breakfast named Tia. Sparkling personality and extremely friendly. I have a good allergy and I felt completely safe in her hands. Thank you so much Tia!!!
Clean comfortable. Accessible room excellent for elderly Mum. Lovely breakfast, Tracey friendly and helpful . Parking in adjacent car park easy and only £6 for overnight. No hassle
Room was nice and big with a comfortable bed as expected. The issues came with access to the reception and restaurant which are both on the 4th floor. The only working lift is small and incredibly slow, it took an age to get anywhere. The other service lift apparently has been broken for ages. Trying to leave while others were using the lift was impossible.Ended up coming down the steep stairs with suitcases which both my wife and I stumbled with, as a pair of oldlies it was difficult and dangerous. An accident waiting to happen. Booked breakfast which was ok for the cooked element but the so called continental option was awful, just a couple of tatseless pastries and a bit of fruit. We were going to book for dinner but went elsewhere as there was only one chef cooking and when we looked there were a lot of customers looking cheesed off with one girl saying she has waited an hour. We went for the good nights rest as described by Lenny H which is what we had and there was a nice Tapas bar near by that was pretty good. Shame really this lovely building could be a cracking hotel if the extras were upto scratch.
Arrived early unable to get in. Eventually someone replied on intercom that we couldn't come in until 3-00pm,this was 2-35pm. After a 2 hour car trip,not what I wanted to hear. Glad it wasn't raining or snowing! Surely we could have been allowed in and waited in bar area? How did they know our actual room was unavailable? Reception on 4 th floor.A 96 step walk up!!! There are 2 lifts,one hasn't worked for ages. The lift that does work takes 1 minute to go from Ground Floor to 4th Floor. Premier Inn are so proud of this they have a cartoon of a tortoise climbing stairs in the lift itself. I would feel very concerned if I was in a wheel chair when the Fire Alarms went off. There are notices telling you not to use the lift if the Fire Alarms sound. You would be literally stuck in the middle of a fire,with no means of escape. Surely this is illegal? Room adequate. Had to book for Evening Meal.Why? We turned up early for pre - dinner drinks place practically empty. Had to wait for one of the two staff working, to guide us to our table. As he was doing so he reeled off all the unavailable food items we couldn't have. Felt a bit sorry for this guy. He was trying to attend Reception,take orders and deliver the food to tables. Everyone dining had to wait for him to finish a task before he could deal with the next guests requests. This is ludicrous. In fact a few guests,came to Reception,and after waiting and waiting just went away. Eventually got served,ordered Fish and Chips. Told there would be a 20 minute delay whilst the fish would be ready! A 20 minute delay for a fish to be cooked in a Professional Kitchen? Were they going to catch the fish first? Food finally arrived,and to be honest was delicious. Ordered a second bottle of wine to take to our room after dinner. Oh dear! No bottle available in Bar fridge,fresh bottles in Store Room,but other Server has key and disappeared. Eventually second bottle appears,but obviously is warm. Well,just put it in ice bucket to chill,whilst we finish first bottle of wine,and our meal. No ice buckets! What?!! Second server takes warm wine into kitchen,comes out later as we finish and pay bill with chilled wine. Brilliant! Thank him very much,and very pleased with his attitude. Both these guys were rushed off their feet,and as a result Customers were made to suffer. Premier Inn Management need to sort these penny pinching ideas out. After all,Customer is King
Other reviewers have commented on the "upside down" design, with reception on the top floor of this repurposed textile mill and its "tortoise lift". The room was comfortable, clean and quiet. I had the meal deal, and all dinners were good - fish and chips, rigatoni and katsu curry on the three nights I was there. Breakfast was quite good, but the hotel was a bit overshelmed when I stayed, with an unusual number of guests. It was the first weekend of half-term and perhaps parents were attracted by special deals for kids. Anyway, breakfast items were being consumed at pace, and I was told they actually ran out of food one morning. The hotel is in the town centre. Guests who have travelled by car have commented on the parking arrangements with the adjacent public car-park. I arrived by train and the main purpose of my visit was to have a weekend riding on the Severn Valley Railway. This is the main tourist attraction of the town. The good news is that the bus station is about ninety seconds' walk from the hotel. The bad news for weekend visitors is that the bus service is virtually non-existent on Sunday. On arrival, I walked from the mainline station (adjacent to the steam railway station). It was doable, even for a less than agile septuagenarian, but the town's town planning seems to have stuck in the 1960s, with no level pedestrian crossings over the ring road, and people walking from the station consequently required to dive into underpasses. Saturday was fine, as was my return to the station on Monday, when I was able to use a reasonable bus service from hotel to railway stations. Sunday was Uber day! In particular, on the first day of winter time, I didn't fancy returning to the hotel through the underpasses. So, the hotel is great from the point of view of accommodation and accessibility, allowing for the exceedingly slow lift. The food offer is good at dinner, with the meal deal (breakfast, dinner of two courses and a drink) being good value. Breakfast is pretty good, but there may be some prssure at busy times. Whether it's the right hotel for you may depend on what you intend to do. Weekend railway-oriented visitors do need to be aware that it's on the other side of town and there are no viable buses on Sunday.
Booked into this Inn for one night on our way to our holiday. WOW !!! The room was pristine, service was second to none and the restaurant was something else. All glassware and cutlery were so highly cleaned, no watermarks on either. Service was impeccable and the food was everything I hoped it would be. I would give this place my highest recommendation, first class.