酒店回复: Translated review.The inn is a little old, but has been lovingly renovated. The welcome was very warm and there was even a bag of nibbles as a Christmas present. The rooms are very clean and you can see that everything was made with love. I would come back at any time.Barbara, thank you for the very nice review. We are glad that you enjoyed your stay. And look forward to your next visit.
5.0分
其他
I would stay here again.
It’s difficult to find where to turn in the dark. A lighted sign would be helpful.
3.0分
家庭亲子
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Property is very old. They have tried to make some improvements to the room we were in but bathroom floor tile grout was dirty. Tub/shower was so-so.
Ice machine was broken. Price was high for a Tuesday.
Location to cades cove was good. Gave us some snacks when we checked in.
酒店回复: Hi Stephen, Thanks for the review.
5.0分
其他
A great hotel to stay in Townsend
Everything about it was good. The place was clean everything worked. And the pool was nice.
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酒店回复: Hi Ronald, Thanks for the great review. It looks like you enjoyed our salt water pool.
4.0分
情侣出游
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We loved this place! Our only complaint was the a/c in the room. It is very loud and sounded like it needed some maintenance. Parking is right in front of your room. The pool was clean.
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酒店回复: Hi Charlie, Thanks for leaving us a review. We appologize for the inconvience you experienced with the a/c. I have addressed the issue with the maintenance dept.
5.0分
其他
Nice location
Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
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酒店回复: Hi Catina, Thanks for the excellent review. We are happy to hear you enjoyed your stay with us.
3.0分
家庭亲子
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Older property and bathroom and vanity need updating. Not enough light in vanity area. Coffee was old and stale. Could not find an ice machine. No facial tissues and only 3 or 4 hangers in closet.
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酒店回复: Hello Bill, We are disappoint to learn that we did not meet you expectations. The ice machine was located at the end of the building across from the office. I have addressed the other issues with the staff.
5.0分
其他
Right by Cades Cove!
Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
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酒店回复: Hi Darin, Thanks for leaving us an excellent review. We are happy to hear you enjoyed your stay with us.
4.0分
其他
The property is a little dated. The property was clean. The ice machines did not work and the fridge in the room did not have a freezer compartment.
酒店回复: Hi Don, Thanks for the review.
4.0分
情侣出游
It was clean but dated. No working ice machines. Staff were very friendly.
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酒店回复: Hi Nicole, Thanks for the great review. We appologize for the broken ice machine. We had issues with the repair company not returning to finish the repairs. We have hired another company and 1 machine has been repaired.
客栈有点旧，但经过精心装修。欢迎非常热烈，甚至还有一袋零食作为圣诞礼物。房间非常干净，你可以看到一切都是用爱打造的。我随时都会回来。
I would stay here again.
It’s difficult to find where to turn in the dark. A lighted sign would be helpful.
Property is very old. They have tried to make some improvements to the room we were in but bathroom floor tile grout was dirty. Tub/shower was so-so.
Ice machine was broken. Price was high for a Tuesday.
Location to cades cove was good. Gave us some snacks when we checked in.
A great hotel to stay in Townsend
Everything about it was good. The place was clean everything worked. And the pool was nice.
We loved this place! Our only complaint was the a/c in the room. It is very loud and sounded like it needed some maintenance. Parking is right in front of your room. The pool was clean.
Nice location
Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
Older property and bathroom and vanity need updating. Not enough light in vanity area. Coffee was old and stale. Could not find an ice machine. No facial tissues and only 3 or 4 hangers in closet.
Right by Cades Cove!
Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
The property is a little dated. The property was clean. The ice machines did not work and the fridge in the room did not have a freezer compartment.
It was clean but dated. No working ice machines. Staff were very friendly.