The entire hotel is rotting. It is dirty, dark and falling apart. The staff is not helpful at all. It is sitting in the hallway and lobby smoking and playing with the phone. I had to leave the room to tell them to stop video calling next to my room. There is no hot water and not wifi in the room. The bathroom was beyond imagination...and not on the good side. Stains everywhere and the ceiling and door rotting. The door would not open from inside once you close it. You need to use force expecting it to break any time. The blanket had burned holes in it. There was no toilet paper and we were asked to buy our own. There is no bottled water. The windows are not closing. Seriously, if you are looking for the worst time in a hotel ever experienced, go for it. But I strongly recommend to stay away from this place.
1.0分
其他
展开
Your hotel look like a ******* house. So many mosquitos and ants, door is poor window is terrible, toilet go hot water and dirty and lots of spider webs.. i did not want to take a shower in that hotel. No wifi. Better to close down or improve. Its not operational standard.
展开
酒店回复: Dear Hykäl , Thank you for staying with us at Hotel Istana Bandung. We apologize for the inconveniences you experienced during your stay, and we are actively working to address these issues to enhance the overall guest experience. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future with improvements made.
住过太多酒店，旅社，哪怕贫苦乡村民宅借宿，从来没有这么恶心过，这也是唯一一次付了钱没住直接出来的一家。一上二楼扑鼻的臭，进入房间臭味依然。厕所更是浴缸和洗手台一层灰，床单被罩厕所没法形容，下面贴图欣赏一下吧
非常糟糕的酒店，房间很脏，浴室也是坏的。一个让人害怕的酒店。
最最最最差的宾馆，没得之一。没得热水洗澡，没得喝的水，没得Wifi ，厕所用纸等通通没得，设施破破烂烂。蚊子多得无法入睡，灭蚊用品也不提供，问前台 等于不问。大厅看起可以，走廊过道看起也不错，住进去才知道要啥啥没得。订了三间房，三个晚上，退也退不掉，完全是坑人骗人，一行7个人个个气得想骂人。
卫生状况有待提高，特别是浴室。
没有自助餐厅。
酒店房间很整洁。提供的洗漱用品很少，至少还有浴巾。浴室很干净，但有很多永久性污渍，尤其是镜子上。我住的房间浴缸有裂缝。
请改进酒店设施。
酒店令人毛骨悚然
被图片骗了
The entire hotel is rotting. It is dirty, dark and falling apart. The staff is not helpful at all. It is sitting in the hallway and lobby smoking and playing with the phone. I had to leave the room to tell them to stop video calling next to my room. There is no hot water and not wifi in the room. The bathroom was beyond imagination...and not on the good side. Stains everywhere and the ceiling and door rotting. The door would not open from inside once you close it. You need to use force expecting it to break any time. The blanket had burned holes in it. There was no toilet paper and we were asked to buy our own. There is no bottled water. The windows are not closing. Seriously, if you are looking for the worst time in a hotel ever experienced, go for it. But I strongly recommend to stay away from this place.
Your hotel look like a ******* house. So many mosquitos and ants, door is poor window is terrible, toilet go hot water and dirty and lots of spider webs.. i did not want to take a shower in that hotel. No wifi. Better to close down or improve. Its not operational standard.