酒店回复: Gracias por compartir sus comentarios con nosotros. Lamento mucho escuchar sobre el estado del piso del baño y de la alfombra del dormitorio. Esto no refleja el nivel de limpieza que prometemos a nuestros huéspedes, y revisaré este asunto de inmediato con nuestro equipo de limpieza. Me alegra saber que las sábanas y las toallas estaban limpias, pero lamento que la habitación en general no haya cumplido con sus expectativas. Sus comentarios nos ayudan a corregir estos problemas, y agradecemos que los haya puesto en nuestra atención.
4.0分
其他
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The room was nice. We were on the 3rd floor and it was very quiet. Bed was comfortable. Didn’t use the pool or get down for the brunch, but had coffee in the room.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your room, found the third floor nice and quiet, and had a comfortable night’s rest. We hope you’ll have the chance to enjoy our pool and breakfast during a future stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to reach out.
5.0分
家庭亲子
We have stayed here for the last 15 yrs. when we visit the Dells. Always professional staff and clean and quiet rooms.
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酒店回复: Thank you for your loyalty over the past 15 years! We truly appreciate you choosing to stay with us each time you visit the Dells. It’s wonderful to hear that our staff and the cleanliness and comfort of our rooms continue to meet your expectations. We look forward to welcoming you back on your next visit.
5.0分
其他
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We had a great stay here!! The staff was freindly, the rooms were clean and supplied with more than enough bath toiletries and linens!! Breakfast was good and we would definitely stay here again!
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
4.0分
情侣出游
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It's Best Western so it's all operate the same. Convienent location, near the heart of it all in Dells, close to highway, spacious room, good sze fridge, plenty of parking, and nice hot breakfast options.
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
5.0分
朋友出游
We just stayed one night passing through area. Hotel was clean. Staff was friendly. Breakfast was good. I would stay here again.
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
5.0分
情侣出游
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Stayed one night on our drive to Minnesota from Michigan. Easy on and off the highway, comfortable beds, super nice clerk at reservation desk, plenty of restaurants and gas stations nearby, hot breakfast with good options, and a great layout in their brochure to know wifi, vending locations, and express checkout. 10/10 stop for two adults just passing through.
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
4.0分
其他
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The view from our 3rd floor room faced a line of trees. The key card entry from our parking area made it secure. Staff were true ambassadores not just of BW, but the area as well.
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
5.0分
情侣出游
The staff was very friendly. The place was clean. Nothing fancy but a clean affordable place to stay the night in a safe area.
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酒店回复: Thank you for your comments! We’re so glad you enjoyed your stay with us and we look forward to welcoming you back again soon
员工很友好，早餐也很美味，泳池和按摩浴缸都很干净，房间也提前准备好了！下次肯定还会住这里。
好
浴室地板很脏，卧室地毯也很脏。
床单和毛巾都很好，干净整洁。
The room was nice. We were on the 3rd floor and it was very quiet. Bed was comfortable. Didn’t use the pool or get down for the brunch, but had coffee in the room.
We have stayed here for the last 15 yrs. when we visit the Dells. Always professional staff and clean and quiet rooms.
We had a great stay here!! The staff was freindly, the rooms were clean and supplied with more than enough bath toiletries and linens!! Breakfast was good and we would definitely stay here again!
It's Best Western so it's all operate the same. Convienent location, near the heart of it all in Dells, close to highway, spacious room, good sze fridge, plenty of parking, and nice hot breakfast options.
We just stayed one night passing through area. Hotel was clean. Staff was friendly. Breakfast was good. I would stay here again.
Stayed one night on our drive to Minnesota from Michigan. Easy on and off the highway, comfortable beds, super nice clerk at reservation desk, plenty of restaurants and gas stations nearby, hot breakfast with good options, and a great layout in their brochure to know wifi, vending locations, and express checkout. 10/10 stop for two adults just passing through.
The view from our 3rd floor room faced a line of trees. The key card entry from our parking area made it secure. Staff were true ambassadores not just of BW, but the area as well.
The staff was very friendly. The place was clean. Nothing fancy but a clean affordable place to stay the night in a safe area.