酒店回复: Thank you for this great review! We hope to see you again very soon!
4.0分
其他
原文
翻译提供方：Google
在这家酒店住得很愉快。房间宽敞干净。早餐很棒，我们还会再来的。
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酒店回复: Thank you for this great review!We hope to see you again very soon!
2.0分
其他
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Customer service was excellent but the cleaning left a lot to be desired. We came back to our room to find the maid service replaced towels by throwing them in a pile on the rack, didn’t vacuum or take out the trash, tossed the covers, didn’t refill the soap or shampoo. Told customer service and they were willing to help but found out if you prepay for the room they can’t do anything besides hand you extras.
Quality seems cheap, walls are thin.
Pool was nice and at least we had a microwave in our room. We didn’t use the breakfast option so can’t review that part.
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酒店回复: Hi Jennifer,Thank you so much for sharing your experience with us. I truly appreciate your honesty, and I’m very sorry that the housekeeping and overall stay didn’t meet your expectations. That’s not the level of service we strive to deliver, and I completely understand your frustration.I’d really like the opportunity to make things right. Please don’t hesitate to reach out to me directly so we can talk more about your stay and find a way to improve your experience. We value your feedback and hope to have the chance to welcome you back for a better visit.
4.0分
朋友出游
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Breakfast was very good and menu was extensive, but no bacon put out, found out later that you had to request it. Children running on the hallways while parents had breakfast.
Room 412 needed some work, shower rail loose. Bed lumpy.
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酒店回复: Hi David,Thanks so much for sharing your experience with us! We’re happy to hear you enjoyed the breakfast, and we’ll make sure to remind guests that the bacon is always just a quick request away! We really appreciate your notes about the room and will have our team take a look right away. As for the hallway stampede, sounds like the little ones had a bit too much breakfast energy! 😊 Thank you again for your helpful feedback, and we hope to welcome you back soon for an even more comfortable stay.
5.0分
其他
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Comfortable hotel, excellent free breakfast
Delicious made to order omelets, fresh yogurt with fruit, biscuits and gravy… one of the best free chain hotel breakfast I’ve had! Staff was nice as well, and the hotel is conveniently located.
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酒店回复: Hi Irene!We really appreciate your kind words! It’s wonderful to hear that your stay left such a positive impression. Our team will be happy to know their efforts made your visit enjoyable. We look forward to having you with us again soon!
3.0分
其他
Most everything was great however the cleaning staff had sprayed way too much room scent and it made me feel sick it took the two days of my stay to air it out.
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酒店回复: Hi Kerry,Thank you so much for sharing your feedback with us, it really means a lot. We’re sorry to hear about the issue with the room, and we’ll be taking care of that right away. We truly hope to have the chance to welcome you back soon for a much better experience. Thank you again!
5.0分
其他
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I love that there was an extended spacious room for my family. Love how clean it is and the breakfast is nicely set up where you can pick your choices and preferences. Nice crew!!
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酒店回复: Hi Marlinda!Thank you so much for taking the time to leave us a review and an awesome rating! We greatly appreciate you and look forward to welcoming you back in the near future. Thank you!
5.0分
其他
Everything was 10/10! Stayed for one night with two dogs and everything was as expected. Probably the best hotel breakfast I’ve ever had!
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酒店回复: Hi Amy!Thank you so much for your wonderful review! We're so glad everything worked out perfectly for you and your dogs. It’s great to hear you enjoyed the breakfast too! We’d love to welcome you back anytime!
早餐很丰富，🅿️车位充足，唯一缺点wifi烂
前台团队非常友好。
我房间的马桶盖上有一个永久的刮痕。应该更换马桶盖，并且关闭房间，直到更换完成为止。
很棒的酒店。工作人员很友好。交通便利，可轻松前往高速公路，驾车即可到达当地商店和餐厅
在这家酒店住得很愉快。房间宽敞干净。早餐很棒，我们还会再来的。
Customer service was excellent but the cleaning left a lot to be desired. We came back to our room to find the maid service replaced towels by throwing them in a pile on the rack, didn’t vacuum or take out the trash, tossed the covers, didn’t refill the soap or shampoo. Told customer service and they were willing to help but found out if you prepay for the room they can’t do anything besides hand you extras.
Quality seems cheap, walls are thin.
Pool was nice and at least we had a microwave in our room. We didn’t use the breakfast option so can’t review that part.
Breakfast was very good and menu was extensive, but no bacon put out, found out later that you had to request it. Children running on the hallways while parents had breakfast.
Room 412 needed some work, shower rail loose. Bed lumpy.
Comfortable hotel, excellent free breakfast
Delicious made to order omelets, fresh yogurt with fruit, biscuits and gravy… one of the best free chain hotel breakfast I’ve had! Staff was nice as well, and the hotel is conveniently located.
Most everything was great however the cleaning staff had sprayed way too much room scent and it made me feel sick it took the two days of my stay to air it out.
I love that there was an extended spacious room for my family. Love how clean it is and the breakfast is nicely set up where you can pick your choices and preferences. Nice crew!!
Everything was 10/10! Stayed for one night with two dogs and everything was as expected. Probably the best hotel breakfast I’ve ever had!