酒店回复: Thank you for staying with us, we hope to see you again soon!
4.0分
情侣出游
Only issue was that we got a different room that what we reserved. Got 2 double beds instead of 1 king. Front desk blamed *******.
展开
酒店回复: We are sorry you received a different room type than booked through *******, your reservation overbooked us on single king rooms and the only room type left available was double queens. I have reached out to ******* to address this issue as their site need to show correct room types available and we are working on resolving this issues. Again we apologize and hope you still enjoyed your stay.
3.0分
其他
展开
What was disappointing were the chair and the toilet were almost impossible to get up from but the bed was too high making it difficult to get in. Once I manage to get under the covers the bed was comfortable.
展开
酒店回复: We are sorry to hear the bed was too high and chair was too low for sitting, we will look into this to see if there is a way to address.
5.0分
家庭亲子
Hotel staff were available and very helpful. Our room was quiet and clean. The breakfast was great with many options.
酒店回复: Thank you for staying with us, we hope to see you again soon!
3.0分
商务出差
展开
The room was clean. Well supplied with toiletries etc. Comfortable bedding. Thick towels.
I almost didn't stay because the staff was smoking on the bench right next to the entrance and the front desk person was rude and unapologetic when I mentioned it bothered me. She was overall somewhat rude after that so check-in wasn't great.. Shower had great water pressure and hot water.
展开
酒店回复: Thank you for staying with us, we are sorry to hear our front desk staff was rude at check in and we will look into this immediately to address and ensure this is not an issue in the future. Thank you for bringing to our attention.
5.0分
其他
展开
Property was quiet & clean, check in and out was a breeze. Room was a good size, never heard our neighbors at all. Full breakfast was good and all in all, a good stay. Would stay here again.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
情侣出游
Great location, close to the highway, yet far enough to be quiet. A great amount of dining options and activities. We’ll definitely be back!
展开
酒店回复: Thank you for staying with us, we look forward to seeing you again!
1.0分
家庭亲子
展开
lock on room door did not work. They couldn’t put us in another room because they said there were no other rooms. We had to find and stay at another hotel at 8pm. Hotel manager refused to refund us the room charge that was booked a month ago when i called to dispute saying that the lock worked. YOU ARE A LIAR!! Terrible customer service. Look elsewhere.
展开
酒店回复: We are sorry you did not stay with our property, when maintenance went to the room the lock was working with no issues so we are not able to issue a refund for your stay.
4.0分
其他
The room was very clean and the staff was friendly and accommodating, I had no complaints
酒店回复: Thank you for staying with us, we hope to see you again soon!
酒店位于小镇入口处，虽然离市中心有点距离，但开车大概5分钟就到了，所以问题不大。旁边就是Safeway超市、加油站和几家连锁餐厅，地理位置还是很方便的。酒店没有电梯，不过只有两层楼，走几步楼梯就到了。房间很宽敞也很干净，酒店房间该有的设施都有。不过我住的时候，走廊有点吵闹。总体来说，这仍然是一家不错的酒店，瑕不掩瑜。
好的
Only issue was that we got a different room that what we reserved. Got 2 double beds instead of 1 king. Front desk blamed *******.
What was disappointing were the chair and the toilet were almost impossible to get up from but the bed was too high making it difficult to get in. Once I manage to get under the covers the bed was comfortable.
Hotel staff were available and very helpful. Our room was quiet and clean. The breakfast was great with many options.
The room was clean. Well supplied with toiletries etc. Comfortable bedding. Thick towels.
I almost didn't stay because the staff was smoking on the bench right next to the entrance and the front desk person was rude and unapologetic when I mentioned it bothered me. She was overall somewhat rude after that so check-in wasn't great.. Shower had great water pressure and hot water.
Property was quiet & clean, check in and out was a breeze. Room was a good size, never heard our neighbors at all. Full breakfast was good and all in all, a good stay. Would stay here again.
Great location, close to the highway, yet far enough to be quiet. A great amount of dining options and activities. We’ll definitely be back!
lock on room door did not work. They couldn’t put us in another room because they said there were no other rooms. We had to find and stay at another hotel at 8pm. Hotel manager refused to refund us the room charge that was booked a month ago when i called to dispute saying that the lock worked. YOU ARE A LIAR!! Terrible customer service. Look elsewhere.
The room was very clean and the staff was friendly and accommodating, I had no complaints