My only complaint about the hotel is that although we had made reservations for three nights we did not stay the third night because of an impending storm. After talking to the evening clerk, we were told there would be no problem cancelling night 3 . The next morning, my nephew and his family left the hotel but did not stop at the desk.However, when I got the bill, we were charged for three nights. I talked to the day clerk multiple times and she reviewed the footage, which showed that my nephew and his family had left at 8:00 am. However, after many attempts and not being able to talk to the owner directly, I was told that he would not give us credit for the night that my nephew did not stay there. For 25+years, members of my family have stayed at this hotel on many occasions. I even suggested that we be given credit to be used in the future. The response was no. The hotel was not full that day after Thanksgiving so it wasn’t like there was a loss because the room could not be rented. It is simply because the owner has the power and like the Wizard of Oz he is hiding behind a screen and will not communicate with me directly. I also reached out to the Choice Hotel corporate office, but they were not able to help either.
5.0分
其他
Hotel was nice. Staff was always friendly. Good breakfast. I would definitely stay there again if ever in little falls again
5.0分
其他
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Stayed right before Christmas for work. They did great to accommodate a large group of us. Nice clean and quite hotel. Even went out of there way to open up early for us to have breakfast
5.0分
其他
Amazing 👏 I love the service they give us every morning thank-you for everything you do for us and I love the food every day
5.0分
其他
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I recently stayed here and had a fantastic experience! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The check-in process was smooth, and my room was clean, comfortable, and well-appointed. One highlight of my stay was the customer service. The staff went above and beyond to ensure I had everything I needed, from recommendations for local restaurants to accommodating my requests promptly. Thank you for an outstanding stay!
5.0分
其他
Great service everyone was polite rooms were cleaned daily everything restocked all around a great stay for work ! Thanks
3.0分
商务出差
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Excellent breakfast. Too bad they did not service my room with new towels or coffee using saving the environment as an excuse. Your guests are not stupid.
The rest of the service was good.
5.0分
其他
It was nice to see it wasn't foreign owned. Well taken care of and very clean.
5.0分
其他
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I stayed for one night on a weekend and was in a 2 bedroom suite as they were very full. The room was very clean and spacious and well laid out. The rest of the hotel was also very clean and well kept up. The lobby is very roomy and inviting with the open staircase. The breakfast had 3 hot items and a huge choice of other breakfast items to pick from. The front desk staff were friendly and gave a great recommendation for supper. I would definitely stay here again and highly recommend to others.
5.0分
情侣出游
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We really enjoyed our stay here even though it was only one night. There is plenty of parking, and the outside is nicely decorated and landscaped. The lobby is also very nice, looking like a lodge. The staff are friendly and pleasant. Our room was very clean. My husband is a retired pest control technician, and he always inspects hotel rooms that we have reserved. This room is very clean. We also loved the layout - large living room area, then the bathroom on one side and the microwave, coffee pot and mini fridge opposite. Then the bedroom area with a door separating it from the rest of the suite. Breakfast was tasty with plenty of options available. We would definitely stay here again.
My only complaint about the hotel is that although we had made reservations for three nights we did not stay the third night because of an impending storm. After talking to the evening clerk, we were told there would be no problem cancelling night 3 . The next morning, my nephew and his family left the hotel but did not stop at the desk.However, when I got the bill, we were charged for three nights. I talked to the day clerk multiple times and she reviewed the footage, which showed that my nephew and his family had left at 8:00 am. However, after many attempts and not being able to talk to the owner directly, I was told that he would not give us credit for the night that my nephew did not stay there. For 25+years, members of my family have stayed at this hotel on many occasions. I even suggested that we be given credit to be used in the future. The response was no. The hotel was not full that day after Thanksgiving so it wasn’t like there was a loss because the room could not be rented. It is simply because the owner has the power and like the Wizard of Oz he is hiding behind a screen and will not communicate with me directly. I also reached out to the Choice Hotel corporate office, but they were not able to help either.
Hotel was nice. Staff was always friendly. Good breakfast. I would definitely stay there again if ever in little falls again
Stayed right before Christmas for work. They did great to accommodate a large group of us. Nice clean and quite hotel. Even went out of there way to open up early for us to have breakfast
Amazing 👏 I love the service they give us every morning thank-you for everything you do for us and I love the food every day
I recently stayed here and had a fantastic experience! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The check-in process was smooth, and my room was clean, comfortable, and well-appointed. One highlight of my stay was the customer service. The staff went above and beyond to ensure I had everything I needed, from recommendations for local restaurants to accommodating my requests promptly. Thank you for an outstanding stay!
Great service everyone was polite rooms were cleaned daily everything restocked all around a great stay for work ! Thanks
Excellent breakfast. Too bad they did not service my room with new towels or coffee using saving the environment as an excuse. Your guests are not stupid.
The rest of the service was good.
It was nice to see it wasn't foreign owned. Well taken care of and very clean.
I stayed for one night on a weekend and was in a 2 bedroom suite as they were very full. The room was very clean and spacious and well laid out. The rest of the hotel was also very clean and well kept up. The lobby is very roomy and inviting with the open staircase. The breakfast had 3 hot items and a huge choice of other breakfast items to pick from. The front desk staff were friendly and gave a great recommendation for supper. I would definitely stay here again and highly recommend to others.
We really enjoyed our stay here even though it was only one night. There is plenty of parking, and the outside is nicely decorated and landscaped. The lobby is also very nice, looking like a lodge. The staff are friendly and pleasant. Our room was very clean. My husband is a retired pest control technician, and he always inspects hotel rooms that we have reserved. This room is very clean. We also loved the layout - large living room area, then the bathroom on one side and the microwave, coffee pot and mini fridge opposite. Then the bedroom area with a door separating it from the rest of the suite. Breakfast was tasty with plenty of options available. We would definitely stay here again.