My husband and I stayed there while we moved our son into college. Tara was outstanding!!!! She was so kind and personable and went out of her way to make us feel at home. The breakfast was amazing and the rooms were clean and updated. We will definitely stay there again.
3.0分
其他
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Dirty, needs cleaning. Room comfortable.
Pool looks dirty. Wife did not want to swim due to black stuff on pool walls. She said pool railing was very loose. The American flag is tattered and should be replaced. Carpets are very dirty and need a good cleaning. The room was in better shape and comfortable. No ice bucket. There are plenty of other hotels around that I will stay at next time.
3.0分
其他
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Evening staff was not friendly, towel availability was very limited, not to mention we woke up without water and no one on the staff advised us of an incident until we called the front desk repeatedly.
1.0分
商务出差
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I stayed at Home2 Hilton at Oxford Alabama , for 6 days. I was charged close to 150 per night. and They never cleaned the room or even ask for the room to be cleaned. Never changed the bed sheets and the Representative at desk was very unprofessional, roude, and never says good morning or good evening -- no grating to the customers. When I complained about it then he became hostile ( name of desk clerk - Drew ) and when I asked to speak to the manager , he said he will not call manager or He/She is not available. Then he threatened me, he will call police and he did call police. Finally I got the manager name and phone number Amber Montgomery ( 205 -753-9581) and left voice and text message -- never got the reply . VERY BAD MANNERS AND VERY BAD HOSPITALITY ... DON'T GO/STAY THERE. DILIP
4.0分
其他
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A Mix
This hotel was a mixed bag. Staff was friendly and evening staff was especially engaged. There apparently were computer problems and our room was assigned to someone else before we even checked out. The room was spacious and the kitchen, dishes, etc. nice. The room was reasonably clean but definitely not spotless. The breakfast sounded good but though I arrived 10 minutes before they closed there was not much other than oranges and bread left to eat.
2.0分
商务出差
There was a bad odor throughout the building and room. When I asked about it at the front desk the clerk stated “ you kind of get used to it”.
5.0分
其他
Staff is exceptional and go above and beyond for their guests.
5.0分
商务出差
Staff was very pleasant and helpful. The property was clean and quiet.
5.0分
商务出差
Love the Peloton bike there, one of the reason choose this hotel.
干净的酒店。
My husband and I stayed there while we moved our son into college. Tara was outstanding!!!! She was so kind and personable and went out of her way to make us feel at home. The breakfast was amazing and the rooms were clean and updated. We will definitely stay there again.
Dirty, needs cleaning. Room comfortable.
Pool looks dirty. Wife did not want to swim due to black stuff on pool walls. She said pool railing was very loose. The American flag is tattered and should be replaced. Carpets are very dirty and need a good cleaning. The room was in better shape and comfortable. No ice bucket. There are plenty of other hotels around that I will stay at next time.
Evening staff was not friendly, towel availability was very limited, not to mention we woke up without water and no one on the staff advised us of an incident until we called the front desk repeatedly.
I stayed at Home2 Hilton at Oxford Alabama , for 6 days. I was charged close to 150 per night. and They never cleaned the room or even ask for the room to be cleaned. Never changed the bed sheets and the Representative at desk was very unprofessional, roude, and never says good morning or good evening -- no grating to the customers. When I complained about it then he became hostile ( name of desk clerk - Drew ) and when I asked to speak to the manager , he said he will not call manager or He/She is not available. Then he threatened me, he will call police and he did call police. Finally I got the manager name and phone number Amber Montgomery ( 205 -753-9581) and left voice and text message -- never got the reply . VERY BAD MANNERS AND VERY BAD HOSPITALITY ... DON'T GO/STAY THERE. DILIP
A Mix
This hotel was a mixed bag. Staff was friendly and evening staff was especially engaged. There apparently were computer problems and our room was assigned to someone else before we even checked out. The room was spacious and the kitchen, dishes, etc. nice. The room was reasonably clean but definitely not spotless. The breakfast sounded good but though I arrived 10 minutes before they closed there was not much other than oranges and bread left to eat.
There was a bad odor throughout the building and room. When I asked about it at the front desk the clerk stated “ you kind of get used to it”.
Staff is exceptional and go above and beyond for their guests.
Staff was very pleasant and helpful. The property was clean and quiet.
Love the Peloton bike there, one of the reason choose this hotel.