Absolutely terrible, This hotel is in urgent need of refurbishment and should not be open. The staff are indeed excellent but are being put in the position of having to defend an unacceptably poor standard of accommodation and customers who have been mis-sold. The rooms have a severe damp problem and the restaurant and bar are actually closed - they just serve limited items to unfortunate guests. Well done to the staff but you should not have to put up with this.
5.0分
其他
展开
I had a lovely 2 night stay here. The staff make the place. Without exception they were very welcoming and they all worked really hard to provide an excellent service. My poached egg, cooked I understand by Ben, was perfection.
5.0分
其他
展开
Kirsten went above and beyond in her service and care. There were no rooms available so she booked me in at another Premier inn down the road. As I was leaving Kirsten came running into the car park in the rain to tell me someone had just cancelled and there was a room available.
5.0分
其他
展开
Had a lovely stay in this hotel! Woke up to a lovely breakfast and the staff member Matthew was very polite and helpful during the time we were eating and made the experience lovely. My younger sisters (9 and 6) loved the cooked breakfast!
5.0分
其他
展开
The room was very comfy and the staff were so friendly and helpful. Kiera was so welcoming, knowledgeable about the area and kind! Lovely atmosphere and we would definitely stay again as a family.
5.0分
其他
展开
My stay was lovely at Lymington Premier Inn- Kiera was an absolute godsend, she was welcoming and really made me feel comfortable, she’s really going places and Reece was just lovely! Definitely recommend!!
5.0分
其他
Great experience at this hotel, staff happy to help with anything, room spotless and had a good night sleep all you could ask for really .
5.0分
其他
展开
The place from the outside didn’t give much hope. But the staff and the way they made us feel were superb. They were so kind, our room had biscuits left as a welcome gift. Kiera on reception was such a superstar, she was there for every need and was cooking and service our food at one point. Her poached eggs were the best we’d had through our weekend stay. Don’t lose her! Reece was a great server, he was there most the evenings we were there and he was very sweet! Our room was cleaned and serviced by Gemma:)
5.0分
其他
展开
Had a lovely stay here! Kiera at reception was amazing, helped us so much! Reece was a great server also. All in all they really accommodated to what we needed and made our stay even better!!!
5.0分
其他
Quaint pretty hotel, super friendly staff, nice room, perfect stop off for relaxing overnight stop
Absolutely terrible, This hotel is in urgent need of refurbishment and should not be open. The staff are indeed excellent but are being put in the position of having to defend an unacceptably poor standard of accommodation and customers who have been mis-sold. The rooms have a severe damp problem and the restaurant and bar are actually closed - they just serve limited items to unfortunate guests. Well done to the staff but you should not have to put up with this.
I had a lovely 2 night stay here. The staff make the place. Without exception they were very welcoming and they all worked really hard to provide an excellent service. My poached egg, cooked I understand by Ben, was perfection.
Kirsten went above and beyond in her service and care. There were no rooms available so she booked me in at another Premier inn down the road. As I was leaving Kirsten came running into the car park in the rain to tell me someone had just cancelled and there was a room available.
Had a lovely stay in this hotel! Woke up to a lovely breakfast and the staff member Matthew was very polite and helpful during the time we were eating and made the experience lovely. My younger sisters (9 and 6) loved the cooked breakfast!
The room was very comfy and the staff were so friendly and helpful. Kiera was so welcoming, knowledgeable about the area and kind! Lovely atmosphere and we would definitely stay again as a family.
My stay was lovely at Lymington Premier Inn- Kiera was an absolute godsend, she was welcoming and really made me feel comfortable, she’s really going places and Reece was just lovely! Definitely recommend!!
Great experience at this hotel, staff happy to help with anything, room spotless and had a good night sleep all you could ask for really .
The place from the outside didn’t give much hope. But the staff and the way they made us feel were superb. They were so kind, our room had biscuits left as a welcome gift. Kiera on reception was such a superstar, she was there for every need and was cooking and service our food at one point. Her poached eggs were the best we’d had through our weekend stay. Don’t lose her! Reece was a great server, he was there most the evenings we were there and he was very sweet! Our room was cleaned and serviced by Gemma:)
Had a lovely stay here! Kiera at reception was amazing, helped us so much! Reece was a great server also. All in all they really accommodated to what we needed and made our stay even better!!!
Quaint pretty hotel, super friendly staff, nice room, perfect stop off for relaxing overnight stop