This is arguably the worst premier inn in the UK. Outside the hotel the sign is dirty and faded, paint peeling off the walls and dirty windows. The staff were helpful and friendly and the room was cleaned as best as it could be. The room however was incredibly dated and tatty. I couldn't help notice the ceiling feature (a square piece of trunking glued to the ceiling leading to the 1980s light). The room smelled of damp and mold. The heating (which automatically switches off at night no matter the temperature) sounds like an aircraft taking off. The TV was decent. I wouldn't recommend this hotel I'm afraid.
2.0分
家庭亲子
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Wouldn’t rate this at all! So much for the silent night promise! People above wondering around till 130am! Staff did nothing! I had a 5 year old with me!!! Room smelt and felt damp! Window ceil was falling apart
房间里可以装空调,餐厅的食物也能改进一下。
性价比不错的酒店。床很舒服。但如果是炎热的夏天,要注意他们没有空调。
干净宽敞的停车场
这个地方看起来“老旧”了,需要翻新。浴室里有浴缸,这本来不错,但排气扇的噪音实在太大,根本没法在浴缸里放松。早餐时,有警告牌子说烤面包机烤得太慢了,事实也确实如此——如果烤面包机不合格,别跟顾客说机器没用——赶紧换掉!最后,早餐时只有一台咖啡机,而且坏了。我承认东西会坏,但真的吗?这么大的酒店餐厅,只有一台不够用的咖啡机?
房间里没有空调,只有风扇,开着风扇,温度只有27.5度!我们参加了一个当地慈善活动(两天),订了三个房间,第二天都没住完就回家了!作为当地一家企业的负责人,我们以后再也不会找这家公司了!我们自己也办活动,所以很多预订都泡汤了!
小心……这里挤满了离家在外的打工者,住宿费由公司承担。周一到周五,停车场停满了工作车,我还看到两辆卡车横七竖八地停在停车位上。隔壁是啤酒节。太糟糕了。到处都是排队订购公司补贴食品的工人们。地方很脏,食物很垃圾,工作人员很邋遢。
我在这家酒店的经历非常令人沮丧,我觉得有必要分享一下。我通过电话预订,因为我知道我的入住时间不太正常——我明确告诉他们,我会在 2 月 21 日凌晨 3 点到 6 点之间到达,周四晚上很晚离开。我甚至解释说,开车要花很长时间(3-4 个小时),所以我会在周五凌晨到达。和我通话的人向我保证,我的预订时间是周五早上,前台会收到通知。结果我早上 5 点左右到达,前台却完全不知道我会来。显然,我的预订是 21 日下午 3 点之后(他们通常的入住时间),更糟糕的是,预订单上说我会在周六凌晨 3 点到达——完全错了。因此,他们拒绝给我安排房间。我一直解释情况,但他们就是说下午3点前不接受入住,而且我订不到那个时间的房间。那我该怎么办?带着我4岁的孩子睡在车里?我打电话而不是在线预订的原因就是为了避免这个问题。如果在线预订,我知道我得订周四晚上才能在下午3点后入住。但当我在电话里询问时,对方安慰我说他们已经确认了,一切都没问题。显然,情况并非如此。结果,他们让我等了将近两个小时,我才放弃,改订了附近一家智选假日酒店。没有道歉,没有尝试纠正错误,什么都没有。那天早上我去城里参加一个重要的医疗面试,这简直是徒增压力。大多数酒店遇到这种麻烦,至少会尽力补救——比如提供房间、折扣什么的。但这家酒店完全没有责任感。真是令人失望的经历。
工作人员非常友好和乐于助人。但这是我很长时间以来睡得最差的一晚。附近房间里有人大声播放电视,关门声、跺脚声和大声说话声,直到午夜过后才停止。当这些声音平息下来时,外面的汽车拉力赛开始了!一大群人喊叫、大笑,汽车鸣笛并连续数小时加速。这是星期六晚上,所以要小心。
This is arguably the worst premier inn in the UK. Outside the hotel the sign is dirty and faded, paint peeling off the walls and dirty windows. The staff were helpful and friendly and the room was cleaned as best as it could be. The room however was incredibly dated and tatty. I couldn't help notice the ceiling feature (a square piece of trunking glued to the ceiling leading to the 1980s light). The room smelled of damp and mold. The heating (which automatically switches off at night no matter the temperature) sounds like an aircraft taking off. The TV was decent. I wouldn't recommend this hotel I'm afraid.
Wouldn’t rate this at all! So much for the silent night promise! People above wondering around till 130am! Staff did nothing! I had a 5 year old with me!!! Room smelt and felt damp! Window ceil was falling apart