Really tired now. Corridor smelt damp. Room tired. TV Remote needed new batteries, bedside lamp missing a bulb. Small things - but no one is checking. Tv at a terrible angle to watch in bed - didn’t matter as reception was bad. WiFi didn’t work. Shower head covered in limescale. Really not representative of the chain, let down. Limited breakfast too. Wonder if it’s closing? For 35 quid for the night perhaps it’s ok?
4.0分
家庭亲子
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location was perfect for our family Christmas. The room was comfortable, bathroom sufficient. good value for money as it was christmas and boxing day. Clean and tidy. However the usb socket would not charge any device, we had forgotten to bring a usb plug so couldn't charge phones or kindles/ tablets. I needed to check on my mother who is 83 and speak to other family members. The radiator in our room clicked all night and kept me awake
3.0分
独自旅行
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It was Ok, but in need of a revamp, seems to be an older hotel with marks, stains, rust and mould in places - nothing too horrendous, but needs upgrading. Rooms had plenty of space, but nowhere comfortable to sit, and very small TV at odd angle. Check in staff friendly and room was ready for early check-in. However, when I returned later that night the (different) staff member did not even look up from her screen as I entered, let alone acknowledge me.
3.0分
其他
Disappointing, no decorations in the Beef Eater and a very bad smell in the bar and restaurant. Hotel always good. But the restaurant let's it down badly.
我们在这里住了一晚,迫不及待地想回家!我们预订了带淋浴的无障碍客房,看到淋浴后,觉得回家后再淋浴可能更明智。淋浴排水管上长满了霉菌和水垢,淋浴软管/喷头也是如此,填缝处也长了霉,而且散发着难闻的气味。唯一的优点是浴帘一尘不染。房间本身很宽敞,但一进门就闻到一股难闻的气味,我们不得不在整个房间喷洒香水。房间里弥漫着一股霉味,就像很久没人住过一样。这次入住体验非常不愉快,也是迄今为止我们住过的最差的普瑞米尔酒店。它迫切需要一些升级和细心呵护。
如果可以再多打几星,我一定会打。从我们进门的那一刻起,服务就无与伦比。一楼的卧室干净整洁,布置得也很漂亮。接待员凯特简直太棒了,她甚至还不遗余力地帮我熨好了衬衫,让我为下一个工作日做好准备。她面带微笑地欢迎我们,一切都恰到好处。凯特是普瑞米尔酒店的宝贵财富⭐️⭐️⭐️⭐️⭐️
我们住过很多 PI 酒店......通常都觉得它们完美无缺,但这家酒店却低于标准......接待员似乎不感兴趣,并没有告诉我们在哪里可以吃早餐或吃早餐的时间(我们只住过那些在酒店内供应早餐的酒店)。提前入住需要支付 15.00 英镑,我们对此一无所知......我的确认书上写着中午 12 点入住,这就是我们选择这家酒店的原因......我被告知这纯粹是为了“我的日历”,这超出了我的理解,因为我不使用那个设施!然后接待员拿起电话,告诉我入住时间是 15:00,并说我们需要支付额外的费用才能获得一间房间,我们必须这样做,因为我们需要在下午 2 点 45 分之前到达一个活动,在我看来,这可以进一步赚钱,因为他们已经准备好了房间......一个小小的善举不会错过......但是我们被告知她不能这样做,因为她的经理会不高兴(说实话为她感到难过),意识到这是公司政策,事实上她可能会有麻烦,这看起来很刻薄。肮脏破旧的走廊给人的第一印象很差……酒店外有捕鼠器,外部凌乱且无人看管。房间狭小,我们其中一个人想走动时不得不坐在床上😂……相信我,房间太小,连只容纳一只小猫的空间都没有,这个形容很贴切!客房服务还行,但只提供了一条手巾。接待处的茶盘没有补充……现场没有人可以询问!外面的垃圾桶着火了,试图按响门铃通知接待人员,但没有人出现!早餐是在对面的Beefeater餐厅支付的……非常好,因为是新鲜烹制的。不幸的是,我不会再住这家酒店了
这些年来,我们在北安普顿的普瑞米尔酒店住过好几次。2024年4月是我们最后一次来这里。我很惊讶地发现,餐厅和酒吧区还在使用一年多前的老旧家具。工作人员友好、礼貌、乐于助人,这很遗憾,因为酒店的其他地方都很糟糕。无论您住哪家普瑞米尔酒店,普瑞米尔酒店的床都非常舒适。整个酒店和用餐区都需要彻底翻新,家具也一样,因为无论您在哪里看,都相当破旧。房间里的马桶底部有一块很深的污渍。房间周围的区域看起来很破旧,需要重新粉刷。酒吧泳池区的窗户内侧爬满了常春藤。卷帘和电线乱糟糟的。更奇怪的是,台球桌的电源插头插在电源插座上,电线就放在铺着地毯的地板上。健康和安全方面肯定会受到严重影响!难道管理人员就不介意他们工作的酒店的外貌吗?我一眼就注意到这些显而易见的东西,就没人检查一下吗?我们绝对不会再来这家普瑞米尔酒店了!!
这里的工作人员让这里更加完美,尤其是……奥黛丽!因为工作原因预订的,我选择不多。但住在Premier Inn,我完全可以放心享受舒适的淋浴和舒适的床。这家酒店在这方面做得很好。Premier Inn偶尔也会有特别之处,那就是他们的员工。在离家很远辛苦工作了一天之后,奥黛丽就像一缕阳光。办理入住时,她面带微笑,热情地迎接我。然后,去吃晚饭时,我问他们是否出售日常用品,因为我头疼,需要一些扑热息痛。很遗憾没有;但奥黛丽竭尽全力,从她自己的库存里帮我弄了一包新的。住宿体验不错,值得推荐。
第一次入住这个特定的 PI,尽管我在出差时经常使用它们。房间的一切都符合标准,但我必须对工作人员表示衷心的感谢。不得不突然离开,我留下了一些个人物品。非常感谢奥黛丽花时间与我联系,然后不辞辛劳地安排将物品打包并发回给我。非常感谢为归还这些物品所做的一切。
Really tired now. Corridor smelt damp. Room tired. TV Remote needed new batteries, bedside lamp missing a bulb. Small things - but no one is checking. Tv at a terrible angle to watch in bed - didn’t matter as reception was bad. WiFi didn’t work. Shower head covered in limescale. Really not representative of the chain, let down. Limited breakfast too. Wonder if it’s closing? For 35 quid for the night perhaps it’s ok?
location was perfect for our family Christmas. The room was comfortable, bathroom sufficient. good value for money as it was christmas and boxing day. Clean and tidy. However the usb socket would not charge any device, we had forgotten to bring a usb plug so couldn't charge phones or kindles/ tablets. I needed to check on my mother who is 83 and speak to other family members. The radiator in our room clicked all night and kept me awake
It was Ok, but in need of a revamp, seems to be an older hotel with marks, stains, rust and mould in places - nothing too horrendous, but needs upgrading. Rooms had plenty of space, but nowhere comfortable to sit, and very small TV at odd angle. Check in staff friendly and room was ready for early check-in. However, when I returned later that night the (different) staff member did not even look up from her screen as I entered, let alone acknowledge me.
Disappointing, no decorations in the Beef Eater and a very bad smell in the bar and restaurant. Hotel always good. But the restaurant let's it down badly.