有人告诉我预订 Premier Hotel,因为你知道会得到什么,所以我就预订了。双人间带淋浴。正面和照片一样。我们之前被告知餐厅正在翻新。但事实并非如此,除了 Premier Inn 的客人外,餐厅已经关门了,因为它不赚钱。工作人员友好热情,但他们是在酒店和餐厅之间工作。酒店有潮湿的气味。房间看起来还不错,但淋浴在浴缸上方。我和工作人员谈过,他们告诉我所有房间都一样,即使是适合轮椅使用者入住的房间也是如此。谢天谢地,我只预订了一晚。已经尝试过了,不会再住了。我不仅喜欢房间,也喜欢干净的环境。
Good stuff, can't complain. Comfortable, spacious and clean. Price isn't bad and staff were friendly. A+++++++++++++
5.0分
其他
From the greeting at the front desk from Lynda, the level of service was excellent. Would definitely recommend this Premier Inn if you are in the area.
5.0分
独自旅行
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Great Premier Inn to stay with easy access to Liverpool, Manchester, Warrington and St Helens. Easy and quick access to M62 Very clean, quiet and comfortable, excellent friendly staff.
5.0分
情侣出游
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We checked in here at short notice after a terrible night at another location in St Helens. Even tho' it was short notice the staff could not have been more helpful, particularly considering my poor mobility issues at the time. Special mention goes to Gary who was on duty at Reception on arrival. He assisted us with our cases to our intended 1st floor room. As we climbed the steps I asked about an accessible room to which he replied we do but it is offline due to minor issue with the shower mixer tap, then said he had made a running repair pending a full check by plumber following day but would be happy to let us have the room if we accepted the potential problem. Gary advised he had checked the shower and it did work. We were happy to accept the room on the ground floor and for remainder of our stay it worked perfectly. I requested a shower mat for safety and by time we returned from dinner on 1st night the mat was in the bathroom. Gary and his lady colleague (sorry, can't recall her name) on reception were great, providing info on places to go, even tho' we have been frequent visitors to St Helens in the past. We learned of the planned refurbishment to the hotel and we will definitely be booking our next trip to St Helens @ Premier Inn St Helens South. Staff in the restaurant next door were also great despite it being a very busy night for them. We do occasionally enjoy a night or 2 in a luxury hotel room but Premier Inn does meet all our needs when on the go. Many thanks!!
5.0分
家庭亲子
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Fantastic, friendly staff, Gary (Manager), Beth and Linda check in staff, also Emily Breakfast Waitress always make time to chat to us and our four year old. The food in the restaurant is excellent, as is The unlimited Breakfast and kids eat free with one paying adult which is also fantastic. Our daughter loves all the staff and looks forward to seeing them when we travel to the St Helens Eurolink Premier Inn. It’s our little break and we all love it.
3.0分
情侣出游
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Bar and restaurant didn't open until 5 and shut at 8.30. Was told 1 hour wait for breakfast even though we booked in advance. Couldn't sit outside as door was locked where the benches were. Very helpful receptionist.
5.0分
家庭亲子
Beautiful clean room, lovely meal in the restaurant, and above all, wonderful helpful staff. They went above and beyond to make our stay enjoyable.
5.0分
其他
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Faultless. Lynda was excellent. Nothing was too much trouble. Fresh towels on day 2 were a nice touch and very welcome. Inn was ideally situated for Liverpool and Manchester.
有人告诉我预订 Premier Hotel,因为你知道会得到什么,所以我就预订了。双人间带淋浴。正面和照片一样。我们之前被告知餐厅正在翻新。但事实并非如此,除了 Premier Inn 的客人外,餐厅已经关门了,因为它不赚钱。工作人员友好热情,但他们是在酒店和餐厅之间工作。酒店有潮湿的气味。房间看起来还不错,但淋浴在浴缸上方。我和工作人员谈过,他们告诉我所有房间都一样,即使是适合轮椅使用者入住的房间也是如此。谢天谢地,我只预订了一晚。已经尝试过了,不会再住了。我不仅喜欢房间,也喜欢干净的环境。
我们最近去了圣海伦斯南部的Premier Inn酒店,它的糟糕程度让我震惊。在英国旅行一两晚,我通常会选择Premier Inn,因为你知道自己能得到什么,而且通常物有所值。但这家酒店却截然不同。正如我附上的一些照片所示,它维护得很差,真的需要关闭或彻底翻新。员工很热情,餐厅的食物也确实很美味。然而,我的房间很糟糕,绝对不值这个价钱。浴室里弥漫着浓重的尿味和黑色的霉味。墙上的油漆脱落了,毛巾上也有洞。我会继续选择其他酒店,但这家酒店真的有损害品牌形象的风险。绝对不推荐。
Good stuff, can't complain. Comfortable, spacious and clean. Price isn't bad and staff were friendly. A+++++++++++++
From the greeting at the front desk from Lynda, the level of service was excellent. Would definitely recommend this Premier Inn if you are in the area.
Great Premier Inn to stay with easy access to Liverpool, Manchester, Warrington and St Helens. Easy and quick access to M62 Very clean, quiet and comfortable, excellent friendly staff.
We checked in here at short notice after a terrible night at another location in St Helens. Even tho' it was short notice the staff could not have been more helpful, particularly considering my poor mobility issues at the time. Special mention goes to Gary who was on duty at Reception on arrival. He assisted us with our cases to our intended 1st floor room. As we climbed the steps I asked about an accessible room to which he replied we do but it is offline due to minor issue with the shower mixer tap, then said he had made a running repair pending a full check by plumber following day but would be happy to let us have the room if we accepted the potential problem. Gary advised he had checked the shower and it did work. We were happy to accept the room on the ground floor and for remainder of our stay it worked perfectly. I requested a shower mat for safety and by time we returned from dinner on 1st night the mat was in the bathroom. Gary and his lady colleague (sorry, can't recall her name) on reception were great, providing info on places to go, even tho' we have been frequent visitors to St Helens in the past. We learned of the planned refurbishment to the hotel and we will definitely be booking our next trip to St Helens @ Premier Inn St Helens South. Staff in the restaurant next door were also great despite it being a very busy night for them. We do occasionally enjoy a night or 2 in a luxury hotel room but Premier Inn does meet all our needs when on the go. Many thanks!!
Fantastic, friendly staff, Gary (Manager), Beth and Linda check in staff, also Emily Breakfast Waitress always make time to chat to us and our four year old. The food in the restaurant is excellent, as is The unlimited Breakfast and kids eat free with one paying adult which is also fantastic. Our daughter loves all the staff and looks forward to seeing them when we travel to the St Helens Eurolink Premier Inn. It’s our little break and we all love it.
Bar and restaurant didn't open until 5 and shut at 8.30. Was told 1 hour wait for breakfast even though we booked in advance. Couldn't sit outside as door was locked where the benches were. Very helpful receptionist.
Beautiful clean room, lovely meal in the restaurant, and above all, wonderful helpful staff. They went above and beyond to make our stay enjoyable.
Faultless. Lynda was excellent. Nothing was too much trouble. Fresh towels on day 2 were a nice touch and very welcome. Inn was ideally situated for Liverpool and Manchester.