What a great Premier Inn, you always know what you expect and this one was no exception. The room was lovely and clean and spacious, the same old 1 Hand towel though come on Premier Inn its about time you gave more towels. Thank you to the receptionist who managed to stock us up and even gave us an extra heater. All the staff are very friendly and accommodating. We stopped for breakfast and nothing was to much trouble, the scrambled eggs was amazing. You need to get some new toasters if i was in a hurry i would have gave up waiting for the toast...
5.0分
其他
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Lovely welcome with the great Christmas Decorations and gifts available for kids, a wonderful welcome. Our room was spacious, clean and warm just what we wanted on that chilli night. Thank you to the receptionist who made us very welcome when we arrived. The breakfast was fantastic, amazingly hot and nice to see the buffet loaded up even though only a few people eating, some premier inn we stay at take our orders but it's not the same has being able to help yourself. Great Team effort we enjoyed every minute of our stay. The main building could do with a paint job from the outside, and watch out - they have a temporary speed bump on the entrance that caught us out and it's like Mount Everest. Thank you again we had a great stay
1.0分
其他
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I’ve never left a negative review before but this experience has left me genuinely frustrated and disappointed. We stayed two weeks ago and now just in time for Christmas, we’ve received a parking charge in the post - a really fantastic “Christmas present” … The signs in the car park were dimly lit and almost impossible to see in the dark (we arrived in the dark and departed in the dark) and there was nothing in the pre-arrival information alerting guests to the requirement of registering to avoid a fine. Disappointingly, we also chatted to receptionist, even mentioned car and she did not mention the fact we had to register. The hotel advertises “free parking”, yet we were penalized despite acting in good faith. When I called to explain, the response was essentially “tough luck”. Guests should know that the so-called “free parking” is far from free, and the lack of clear communication makes this a very disappointing experience.
4.0分
其他
Breakfast at Ruiston Taunton Great breakfast, very helpful staff, very affordable. Easy parking and just off M5. Fab!
5.0分
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Thank you so much - Christmas Spirit has certainly come to this Premier Inn this year. The decorations in the reception as you walk in are FANTASTIC, the kids loved all the lights and decorations and especially loved the table of treats and colouring packs. Our room was spacious and clean if a little cold over night. Our breakfast was great, fresh, hot and plenty of food. The restaurant could do with an extension one of the smallest ones we have eaten in, but way above the rest for quality and service. The staff here should be commended on their service, there are areas of the hotel that look very worn out especially outside but i would come back every time. Well done
4.0分
家庭亲子
Room location bed breakfast were all of a good standard.Staff were very helpful.The room was spacious enough for pur needs.
5.0分
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WOW, the family room we had to stay in was HUGE a great room. Although the aircon was not working so a little on the chilly side, but reception lady was great and gave us a heater. The kids really enjoyed their gifts, if any negative the outside could do with a refresh paint job looking very worn. But the staff are great and can't do enough. Thank you again
办理入住时,接待我们的是一位非常好的女士。这家酒店无可挑剔,强烈推荐!
探亲期间在阿特亚住了一晚。我们的房间在酒店的附属建筑里,房间很干净,但确实需要翻新一下。我们刚到的时候,房间里有一股难闻的霉味,不得不打开窗户通风!
主人很可爱——早餐真的很美味,服务人员也很可爱。我想你需要一辆车才能住在这里,因为九点以后我们就无法在附近的酒吧买到任何食物,而且我们还得花一大笔出租车去汤顿——周日没有公共汽车!
What a great Premier Inn, you always know what you expect and this one was no exception. The room was lovely and clean and spacious, the same old 1 Hand towel though come on Premier Inn its about time you gave more towels. Thank you to the receptionist who managed to stock us up and even gave us an extra heater. All the staff are very friendly and accommodating. We stopped for breakfast and nothing was to much trouble, the scrambled eggs was amazing. You need to get some new toasters if i was in a hurry i would have gave up waiting for the toast...
Lovely welcome with the great Christmas Decorations and gifts available for kids, a wonderful welcome. Our room was spacious, clean and warm just what we wanted on that chilli night. Thank you to the receptionist who made us very welcome when we arrived. The breakfast was fantastic, amazingly hot and nice to see the buffet loaded up even though only a few people eating, some premier inn we stay at take our orders but it's not the same has being able to help yourself. Great Team effort we enjoyed every minute of our stay. The main building could do with a paint job from the outside, and watch out - they have a temporary speed bump on the entrance that caught us out and it's like Mount Everest. Thank you again we had a great stay
I’ve never left a negative review before but this experience has left me genuinely frustrated and disappointed. We stayed two weeks ago and now just in time for Christmas, we’ve received a parking charge in the post - a really fantastic “Christmas present” … The signs in the car park were dimly lit and almost impossible to see in the dark (we arrived in the dark and departed in the dark) and there was nothing in the pre-arrival information alerting guests to the requirement of registering to avoid a fine. Disappointingly, we also chatted to receptionist, even mentioned car and she did not mention the fact we had to register. The hotel advertises “free parking”, yet we were penalized despite acting in good faith. When I called to explain, the response was essentially “tough luck”. Guests should know that the so-called “free parking” is far from free, and the lack of clear communication makes this a very disappointing experience.
Breakfast at Ruiston Taunton Great breakfast, very helpful staff, very affordable. Easy parking and just off M5. Fab!
Thank you so much - Christmas Spirit has certainly come to this Premier Inn this year. The decorations in the reception as you walk in are FANTASTIC, the kids loved all the lights and decorations and especially loved the table of treats and colouring packs. Our room was spacious and clean if a little cold over night. Our breakfast was great, fresh, hot and plenty of food. The restaurant could do with an extension one of the smallest ones we have eaten in, but way above the rest for quality and service. The staff here should be commended on their service, there are areas of the hotel that look very worn out especially outside but i would come back every time. Well done
Room location bed breakfast were all of a good standard.Staff were very helpful.The room was spacious enough for pur needs.
WOW, the family room we had to stay in was HUGE a great room. Although the aircon was not working so a little on the chilly side, but reception lady was great and gave us a heater. The kids really enjoyed their gifts, if any negative the outside could do with a refresh paint job looking very worn. But the staff are great and can't do enough. Thank you again