On my second day of a three night stay I went for breakfast and was seated but then ignored for 20 minutes I had to get up and speak to another server as mine had forgotten about me I eventually got my breakfast but it ruined an excellent otherwise 3 day stay

Everywhere super clean very comfy bed friendly welcome at reception and it remained open quite late into the evening for problems and more tea/coffee/milks loved the bath

We recently stayed at the Premier Inn Southport (Ormskirk) and had an absolutely wonderful experience from start to finish. The location was perfect for our plans, making it easy to get around. Our room was clean, modern, and the bed was incredibly comfortable – we both slept brilliantly every night. A real highlight was the excellent service. During check-in, a friendly team member proactively told us about the meal deal, which saved us money on both our evening meal and breakfast. It was such a thoughtful touch and really added value to our stay. The food in the restaurant was delicious, and the service throughout was consistently great. It’s clear the team here genuinely cares about their guests. We felt well looked after, enjoyed fantastic comfort, and found real value thanks to their helpful advice. We would definitely recommend this hotel and will certainly be returning on our next visit to the area!

We needed a good sleep the night before a funeral locally and couldn't have picked a better base. Aside from our large, comfortable and quiet room it was the lady on reception that made an average stay extra special. We have stayed in many hotels around the world and rarely received such a pleasant and thoughtful welcome. Yes the phone signal dips out a bit and the food options are Beefeater fayre but the beds are comfy, the wifi is good (and free), the rooms are spacious and quiet, and the reception staff are top quality. Thank you so much 🙏 Eddie had the best send off and your gift gave us a lovely treat for our onward journey ❤️

Brilliant as always. I had a lovely sleep. The bed was amazing. The room was nice and warm. The building was quiet. Power shower fantastic. Staff so friendly. Exactly what I needed.

Great hotel in the area! really friendly staff and nice room. Would be nice to have breakfast buffet rather than having to order hot breakfast, but what a minor niggle for what was a great hotel

Stayed here while mother in law was having house alterations Had two rooms.without exception all staff both in hotel and restaurant were very friendly.rooms while a little dark were very clean. One star lost becausevwifi kept dropping out and mobile phone signal non existent.This was difficult when we needed to be in touch with building contractors. That said this is one of the quietest hotels we have stayed in and probably the best premier inn we have visited

There is a parcel drop box area in the car park of the hotel. The delivery driver woke me up at 02:45 banging about in his van. Loading and unloading parcels. I could not get back to sleep and woke very tired the next day. I reported this to reception and they advised I complain via the website. I did do this and requested a refund and this was denied. Premiere inn do not take responsibility for the external noise that woke me, although they are allowing this delivery service in there car park operating in all hours.

VERY PLEASANT STAFF , PREMIER INN WAS VERY GOOD ,LOVELY SPACIOUS ROOM & BED WAS VERY COMFORTABLE GOOD FOR PEOPLE WITH STRESS & ANGSIATY FEEL RELAXED THIS MORNING. HAD A REALLY GOOD SLEEP