It would have been 4 but no where to even get a coffee at check in arrived early paid to check in but no restaurant or even cafe available
5.0分
其他
Clive and Kate were especially great, 5 star service, could not wished for a better stay, came away and it was great, was definitely recommend
5.0分
其他
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I use this hotel almost each week. The team are friendly but normally overworked as lack of staff for the amount of guests. At times some delays when having meals in the evening. When checking in ensure that you book you evening meal times and breakfast. Breakfast are cooked to order and not self serve so a small delay. I recently had an issue with a noisy neighbour and I had to get hold of the night staff and this was resolved. I normally liaise with Kate who works in all areas of the hotel who took my comments on board and ensured that the noisy customer had the riot act read to them for the following night. Room clean and tidy and standard for premier inn. Phone signal in the area poor so use of the free WiFi required. Plenty of parking but ensure that you book your car or vehicle into the tablet at reception.
5.0分
其他
Excellent all happy to help nothing to much trouble for them to help out. Clean and tidy you are made welcome from the minute you check in to when you leave
这家酒店性价比很高。房间非常现代化,环境安静。酒店员工非常友好。我唯一不满意的地方,也是我没有给满分的原因,是酒店的清洁标准有点问题,有灰尘和一些表面没有打扫干净,但还可以接受。Beefeater 餐厅似乎最近关门了,设施简陋,陈旧不堪。酒店显然需要一家餐厅,但只靠着非常基础的员工和设施来运营——这一切看起来有点奇怪,但早餐还是可以接受的。
出差期间来这里住过。前台的Louise很热情,热情友好。房间很舒适。餐厅的员工忙得不可开交,因为员工水平似乎很低,但他们仍然彬彬有礼,乐于助人。我记得厨师是Anna,她做了一道美味的什锦烤肉。
广告宣传说有空调,结果被告知只有高级房才有。房间里热得孩子们都想回家了。我们要求换个房间或者换掉坏掉的风扇,经理凯特尽力解决了这个问题。早餐更糟糕,只有一个人(夏洛特)负责管理早餐。咖啡机的牛奶用完了,等待时间太长了,而且他们只有一个酒吧在营业,餐厅的其余部分都关门了。糕点的选择也很糟糕……千万别住在这里。
我们抵达时受到了友好的接待,但是他们无法给我安排一楼的房间,因为我患有肺癌并且呼吸困难。他们告诉我们晚餐和早餐的时间,我们直到 9 点 15 分才吃,但是我们预订的是 8 点的房间,早餐一团糟,没有水果,没有煎饼,熟食早餐又干又冷,我们预订的是 8 点半的房间,而且由于盖子没有盖好,我丈夫被黑加仑汁弄得浑身都是,没有工作人员来帮助,也没有道歉。我们只吃了吐司,我们想要一顿热早餐,所以我们选择了套餐,这也许就是我们得到这项服务的原因。我建议不要选择这个套餐,而是尽早去吃早餐,因为食物是早上第一件事。
体验非常好,床很棒,淋浴设施也很好,电视上的无线网络也很好,但我要说的唯一问题是暖气坏了,因此房间里的风扇和窗户可以清洁一下,床上方只有几张蜘蛛网😀
前台和早餐工作人员非常乐于助人,态度友好。高级客房非常漂亮,值得额外付费。酒店的其他部分略显陈旧,但工作人员很棒。
It would have been 4 but no where to even get a coffee at check in arrived early paid to check in but no restaurant or even cafe available
Clive and Kate were especially great, 5 star service, could not wished for a better stay, came away and it was great, was definitely recommend
I use this hotel almost each week. The team are friendly but normally overworked as lack of staff for the amount of guests. At times some delays when having meals in the evening. When checking in ensure that you book you evening meal times and breakfast. Breakfast are cooked to order and not self serve so a small delay. I recently had an issue with a noisy neighbour and I had to get hold of the night staff and this was resolved. I normally liaise with Kate who works in all areas of the hotel who took my comments on board and ensured that the noisy customer had the riot act read to them for the following night. Room clean and tidy and standard for premier inn. Phone signal in the area poor so use of the free WiFi required. Plenty of parking but ensure that you book your car or vehicle into the tablet at reception.
Excellent all happy to help nothing to much trouble for them to help out. Clean and tidy you are made welcome from the minute you check in to when you leave