Had a brilliant stay here, staff were so friendly and helpful, girls on the front desk really went above and beyond for us. Handy location and lovely rooms. Will definitely return if we’re back in the area.

Was in need of a room in Oldbury area I called up in late hours and spoke with Zhneava over the phone, she was polite and ensured me there’d still be a room available even after my long drive down. Upon arrival she was friendly and informative regarding the breakfast situation and so on. Therefore it's 5* for her customer service and thank you dearly for answering my call so late!.

Had another great stay here, very friendly staff, lovely clean room. Shame the restaurant wasn’t open but staff were very knowledgable on food available in the local area. Will definitely be back.

Great stay at Oldbury premier inn , lovely staff , room was very clean and well maintained. The hotel great value for money . When we needed some direction staff at the reception was very helpful. Would stay there again .

I had a truly lovely stay at Premier Inn Birmingham Oldbury. The whole place was spotless, and the atmosphere was so welcoming from the moment we arrived. The customer service was fantastic — every member of staff was friendly, helpful, and made us feel completely at ease, especially with my kids. Nothing was ever too much trouble, and the warm, positive energy from the team really stood out. We felt comfortable, relaxed, and very well looked after throughout our stay. I would definitely recommend this hotel to families and anyone looking for a pleasant and enjoyable experience. We’ll be back

Adequate hotel, but no more. However their constant hassling for feedback following the stay means that they score low, companies need to stop doing this, it's annoying! I tried to offer this feedback through their own online portal but sadly it doesnt seem to allow anything other than positives. As such it's now here.