Premier Inn Cannock Orbital 本身还不错,员工友好且乐于助人。但 Premier Inn 和 Whitbread 的回应并不令人满意。在 Premier Inn 停车场,白天我们的车在闭路电视正下方被人闯入,更糟的是,点火锁严重受损。我们无法继续入住预订的 Premier Inns,而是不得不延长 4 晚,直到我们确定我们的车无法在有效时间内修好,我们才不得不换租车。因此,我们写信给客户服务部,要求退还威尔士未入住的晚数,因为我们不得不在 Premier Inn Cannock 和伯明翰等候。答复是,由于销售条款,这是不可能的,因为所有客户都受到平等对待。我非常失望。
5.0分
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Amazing environment amazing service from all. Needed assistance during the evening lady on the desk think her name was Jade give great service
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We stay at this Premier Inn often and the service is always 100%. The staff are very friendly, welcoming and accommodating. Carol especially is wonderful, setting up a little birthday surprise for our daughter who loved her balloons and gift. We couldn't ask for more. 🥰
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We had a perfect stay with very accommodating staff and very happy children, Jade on the reception congratulated me and my partner on us finding out we was having a baby girl with a little gift hamper and left a little note. We appreciated that so much.
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Great stay , lovely and clean hotel . Carol the manager at the desk was very helpful and friendly and gave a warm welcome , happened to bump into a housekeeper I think her name was Kate , smiley and asked if I need any help or assistance . Comfortable rooms will definitely stay again
热情的欢迎和友好的员工。前台的凯蒂真是太棒了🤩她精通待客之道,让你感觉宾至如归。负责早餐的女士也非常棒。就像置身于《绝对精彩》的剧组一样。“亲爱的”和“甜心”数不胜数。一切都安排得非常完美,绝对值得推荐。
我们刚到这里,就想离开了。我们来得有点早,就去酒吧喝了一杯。酒吧里有人在吃饭,所以没有空桌子可以坐。不过餐厅里有空桌子。但经过 200 英里的旅程后,有人告诉我不要坐在那里,去大厅等。发现工作人员对我的家人态度很不好。我们是付费客户,只是想在长途旅行后喝一杯。长途旅行后,要求一个人礼貌友好,并不过分。我希望我入住时情况会有所改善。
我们被一阵噪音吵醒,工作车在清空房间,大喊大叫,把家具拖到大楼后面,就在我们房间的外面,我们从来没有被告知任何工作,客人必须在 12:00 之前离开,所以我们一定是我们那一层楼的唯一客人
员工非常友善,但酒店本身非常陈旧,没有您期望在这个价位的高级酒店中看到的更现代的豪华设施。我们外出时空调开了 2 个小时,房间里热得可怕。这是我很长时间以来睡得最差的一晚!
房间太恶心了,散发着潮湿的臭味,电视无法正常播放,安装的频道也不对,边桌很小,已经碎了,绝对是我住过的最差的prem inn,我再也不会住这家酒店了,你们刚刚失去了一位尊贵的客户
Premier Inn Cannock Orbital 本身还不错,员工友好且乐于助人。但 Premier Inn 和 Whitbread 的回应并不令人满意。在 Premier Inn 停车场,白天我们的车在闭路电视正下方被人闯入,更糟的是,点火锁严重受损。我们无法继续入住预订的 Premier Inns,而是不得不延长 4 晚,直到我们确定我们的车无法在有效时间内修好,我们才不得不换租车。因此,我们写信给客户服务部,要求退还威尔士未入住的晚数,因为我们不得不在 Premier Inn Cannock 和伯明翰等候。答复是,由于销售条款,这是不可能的,因为所有客户都受到平等对待。我非常失望。
Amazing environment amazing service from all. Needed assistance during the evening lady on the desk think her name was Jade give great service
We stay at this Premier Inn often and the service is always 100%. The staff are very friendly, welcoming and accommodating. Carol especially is wonderful, setting up a little birthday surprise for our daughter who loved her balloons and gift. We couldn't ask for more. 🥰
We had a perfect stay with very accommodating staff and very happy children, Jade on the reception congratulated me and my partner on us finding out we was having a baby girl with a little gift hamper and left a little note. We appreciated that so much.
Great stay , lovely and clean hotel . Carol the manager at the desk was very helpful and friendly and gave a warm welcome , happened to bump into a housekeeper I think her name was Kate , smiley and asked if I need any help or assistance . Comfortable rooms will definitely stay again