首先，我要说这个差评是因为附属的 Premier Inn 餐厅的员工。Premier Inn 酒店的员工和酒店的实际住宿都很好。我在餐厅吃了两顿饭，晚餐和早餐，我想在我一生中从未见过对工作或所服务客户如此不感兴趣的员工。早餐时（周三 11 日 0715）有 3 名员工在工作....抱歉，让我纠正一下，当时有 3 名员工在场。一名在厨房，另外两名站着和厨房的另一位同事聊天。我的食物上桌时他们没有说一句话，在我待在餐厅的 30 分钟里，他们一次也没停止说话。我设法走过这 3 个人并走出门而没有被招呼，其中一名同事显然是管理人员。我在餐厅的时候有 3 个顾客，是的，3 个，所以我并不觉得他们很忙。我只能说，如果您确实在餐厅用餐，除了令人震惊的服务水平外，不要期待任何其他东西。我只能希望管理人员能够看到这篇文章，并花时间向员工解释，没有顾客就没有工作。

这个地方乱糟糟的，令人恶心。我住了三天，情况一天比一天糟糕，金发戴眼镜的厨师不停地大喊大叫，**不已，在大楼外面都能听到她的声音。所有员工都在打电话，有些人甚至在吃东西。早餐不适合狗！香肠中间是粉红色的，豆子里有蘑菇，薯饼硬得像石头一样，培根看起来像是在灯泡下烤的。晚餐也令人尴尬，前两天晚上点了一个汉堡，这是我吃过的最干的东西。唯一的亮点是酒吧又漂亮又干净。

这家酒店的价格是 105 英镑，简直是低劣。房间破旧不堪，毫无特色，闷热难耐……没有空调，风扇也坏了。我们 14:00 就入住了。（在支付了 10 英镑的费用后）但不得不等了一个多小时。我们的“超软”枕头上没有密封条，说明已经用过了。接待人员一点也不乐于助人，也不友好！我解释说我们刚从格拉斯哥过来……离这里 300 英里远，他们一点也不关心，试图让我们早点入住房间。我们再也不会回来了。

我们很容易找到酒店。接待人员都非常友好和乐于助人。这个房间似乎不像我们住过的其他高级旅馆房间那么好，而且看起来有点单调——例如，床上没有床铺或靠垫。房间很热所以我们不得不开着窗户睡觉。我们的房间位于接待处上方，因此道路噪音很小。我们在毗邻的 Beefeater 餐厅吃了当天的菜单（下午 5 点之前）。这些部分有点小，我想这是意料之中的，因为它比主菜单便宜一点，但食物的标准很好。我们沿着运河收费路走进诺丁汉市中心和城堡，穿过马路到塞恩斯伯里，沿着人行道直接到达入口左侧，到达运河后右转。一路都是铺好的，所以不泥泞，花了15分钟。

An excellent stay at Castle Marina Premier Inn. Great location with free and plentiful parking. Comfortable updated room. Fantastic breakfast, Natalie was very friendly and helpful and considerate of our special dietary needs. We have stayed in all the Nottingham Premier Inns and this is by far our favourite!

Me and my daughters stayed in this hotel between Christmas and New Year for a second year in a row. First, positives: -- Location is good -- it takes about 25-30 minutes to walk to City Center, plus there is a large retail park less than 5 minutes walk away. There you can find large Sainsbury's, Lidl, Pizza Hut and McDonald's (other shops, like furniture or carpeting are less relevant for traveller). -- Free parking is also a big plus -- you do not need to pay extra if you arrived by car. Now negatives. I understand, that this is a budget chain, with some things, like small room size, to be expected. However: -- No wardrobe with shelves in the room. There were 5 or 6 hangers, but shelves were occupied with spare bedding. In practice it means, that most our things had to stay in the suitcases. This is very inconvenient -- every time you need some change of clothes you have to find the place to open your bag on the floor, which is not easy, as most of the room space in family room is occupied by the beds. -- Bathroom was clean, but very basic. Ok, I did not expect any luxury, however, to have only 'rain' shower over the bath, without a hose attachement is quite inconvenient. -- Breakfast was really hit and miss over our 3 days stay. Unlike in other PremierInn hotels the hot part of breakfast had to be ordered (not buffet style), although may be this was just a temporary thing over Christmas period. Anyway, staff there are clearly overworked, expect delays and very, very variable food quality from day-to-day. Overall, the stay was Ok, but I believe a few things could be improved with little efforts, to make the whole experience noticeably better.