我们住了三晚,两晚住在标准间,还不错,一晚住在Premier Inn Plus。Premier Inn Plus的氛围好得多,床也更舒服,浴室里有柔和的薰衣草色灯光,晚上睡觉很舒服!而且房间里还有冰箱、熨斗、熨衣板和咖啡机。最令人恼火的是糟糕的Wi-Fi,几乎连不上,即使是最高级别的Wi-Fi也差劲,所以我们只在房间里待了很短的时间!
Stayed at Premier Inn hotel for our anniversary weekend . The staff was very polite throughout our stay and were happy to recommend activities that we could do . Enjoyed our weekend away
5.0分
独自旅行
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Fast and easy check in. Amazing customer service at check in. Azra was very helpful with a taxi and directions on check out. And the two ladies in housekeeping that gave me towels and directions to the bar was also very helpful. Staff in the bar rude and on friendly also could do with some training on the policy.
1.0分
其他
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Staff refused to serve cooked breakfast although this was paid for within the booking advising to try and claim money back despite serving others. Doors don’t close properly unless banged very hard otherwise people badge in the room. Very poor and disappointing experience.
2.0分
其他
Room was dirty, floor looked like it hadn't been hoovered in a while. Towels were dirty. On the positive it was exceptionally quiet.
5.0分
其他
Best nights sleep 😴 fabulous staff all 3 of them congratulations 🎊 very helpful attention to detail room was lovely and warm see you all soon 😀
我们住了三晚,两晚住在标准间,还不错,一晚住在Premier Inn Plus。Premier Inn Plus的氛围好得多,床也更舒服,浴室里有柔和的薰衣草色灯光,晚上睡觉很舒服!而且房间里还有冰箱、熨斗、熨衣板和咖啡机。最令人恼火的是糟糕的Wi-Fi,几乎连不上,即使是最高级别的Wi-Fi也差劲,所以我们只在房间里待了很短的时间!
床很棒……淋浴/浴缸对孩子们来说也很棒。但是房间清洁得不太到位。地板很脏,电视很久没擦了,我们要求打扫房间时,地板仍然很脏,还有一个垃圾桶还没清空……虽然只是些小事,但我期待更好的。我想,一分价钱一分货吧。
这家酒店是我住过最差的Premier Inn酒店。房间设施不如其他连锁酒店齐全。早餐和晚餐都只能算是温热的。服务生毫无笑容。早上8点,房间窗户外的工人就砰砰地敲打着机器,把大家都吵醒了。最后一天醒来,发现我的车胎因为工人拧螺丝而瘪了。我在停车场附近也发现了一模一样的螺丝。换上备胎后,我花了40英镑修好后才开车回家。我再也不会去了……
我们退房前,有人(带着房卡)走进了卧室。我向前台投诉,他们说会调查后再联系我,但至今没有结果。考虑到我的伴侣还在睡觉,我觉得这很令人担忧,这是一个严重的安全漏洞。
我家没有暖气,洗澡洗到一半的时候,水停了几个小时才来。我打电话给前台,他们说他们也无能为力,因为他们一周只有两天维修。结果发现其他房间的其他客人也遇到了不同的漏水问题,前台排队的人还挺多的!我提前一天退房,然后又找了另一家酒店。
Stayed at Premier Inn hotel for our anniversary weekend . The staff was very polite throughout our stay and were happy to recommend activities that we could do . Enjoyed our weekend away
Fast and easy check in. Amazing customer service at check in. Azra was very helpful with a taxi and directions on check out. And the two ladies in housekeeping that gave me towels and directions to the bar was also very helpful. Staff in the bar rude and on friendly also could do with some training on the policy.
Staff refused to serve cooked breakfast although this was paid for within the booking advising to try and claim money back despite serving others. Doors don’t close properly unless banged very hard otherwise people badge in the room. Very poor and disappointing experience.
Room was dirty, floor looked like it hadn't been hoovered in a while. Towels were dirty. On the positive it was exceptionally quiet.
Best nights sleep 😴 fabulous staff all 3 of them congratulations 🎊 very helpful attention to detail room was lovely and warm see you all soon 😀