首先,接待处的工作人员非常棒,非常友好。遗憾的是,我睡在一张不舒服但全新的静音床上,睡眠质量最差,旧的肯定更好。我整晚辗转反侧,醒来时发现枕套掉了一半,露出了最恶心的、有污渍的枕套保护套。我在结账时提到了这一点,以及晚上睡得不好,他们建议我尽快向客户服务部报告退款,我照做了。我收到的退款是 34 英镑,不是全额退款,因为床都升级了。我解释说,投诉是因为不干净,无论睡眠质量如何,我都会毫不犹豫地全额退款。在发了无数封电子邮件之后,他们坚持说,根据他们的良好客房清洁政策,这就是我应得的全部,这真是一种耻辱,因为员工是 Premier Inn 的宝贵资产
Poor rooms in need of refurbishment heating barley works window handle not closing the window. I was on a dinner bed and breakfast package as part of my booking I checked into the receptionist was friendly and welcoming spoke through the check in explained I had a meals package but when ordering in the restaurant they didn’t have the package staff was rude in telling me this ended up with a phone call to the booking company to rectify but the food I originally ordered was put under a hot lamp the steak was rock hard after asking for a medium rare this was now well done. Uncomfortable night sleep due to the room being so cold. Woke in the morning for a Luke warm shower. Breakfast wasn’t very fresh very poor for premier inn standards. On check out my meals allowance was again questioned even thought this had been emailed to the hotel reception. Will stay elsewhere next time
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We were visiting for a junior farts tournament. We had a lovely welcome; we had purchased a dinner/ breakfast package and gentleman offered to book it for us. Our room was cleam, very comfortable, tea coffee making facilities, there was a bath with overhead rainforest shower with toiletries. Lovely towels. Although we had a food package we had full choice from the menu, 2 courses + 1 drink. Breakfast was buffet style but fresh and plenty of choice. Happy to visit again and no hesitation to book Ptemier Inn Again.
超棒的普瑞米尔酒店。超级干净,维护良好,员工优秀,淋浴设施也很棒。床很舒服,电视超棒,位置也很棒。茶杯很大,毛巾也超棒。强烈推荐。下次还会再来。步行30秒即可到达Brewers Fayre餐厅,提供美味的全包早餐,员工也很友好。
首先,接待处的工作人员非常棒,非常友好。遗憾的是,我睡在一张不舒服但全新的静音床上,睡眠质量最差,旧的肯定更好。我整晚辗转反侧,醒来时发现枕套掉了一半,露出了最恶心的、有污渍的枕套保护套。我在结账时提到了这一点,以及晚上睡得不好,他们建议我尽快向客户服务部报告退款,我照做了。我收到的退款是 34 英镑,不是全额退款,因为床都升级了。我解释说,投诉是因为不干净,无论睡眠质量如何,我都会毫不犹豫地全额退款。在发了无数封电子邮件之后,他们坚持说,根据他们的良好客房清洁政策,这就是我应得的全部,这真是一种耻辱,因为员工是 Premier Inn 的宝贵资产
我在普瑞米尔格伦罗西斯酒店度过了愉快的两晚。房间和预期的一样,虽然有些地方略显陈旧和破旧,但更重要的是,房间干净整洁,而且位于酒店后部,非常安静,适合睡个好觉,因为我睡眠很浅。淋浴很完美,虽然是老式的带浴帘的浴缸式淋浴,但水压和热水都很好,对我来说完全没问题。
我们在这里住了三个晚上,一切都非常满意。房间干净舒适,有足够的空间可以整理行李,不用费力搬动行李箱。停车场大小适中,所有员工都很热情友好。我们遇到电视遥控器坏了,我去了前台,他们立即给我换了一个新的。每天早上的早餐都很棒,我们在那里吃的那两个晚上,食物也不错,是典型的啤酒节美食,但烹饪得当。我们会毫不犹豫地再次光临或推荐这家酒店。
昨天住在这里,房间还可以,但需要好好打扫一下,因为房间里的座椅有污渍,关门的时候窗帘感觉很不舒服。而且我们进房间的时候有一股味道,不会再住了。唯一值得庆幸的是接待处的女孩人很好
我出差一直住Premier Inn酒店,我更喜欢他们,因为总能知道会得到什么。停车场的安全对我来说非常重要,它们一直很安全,而且有摄像头。我唯一希望的是,如果经常使用,可以打折。
Premier Inn 是我们的首选酒店,但这令人失望。淋浴没有压力,需要很长时间才能摆脱洗发水。床垫很旧,床在中间倾斜。然后,最糟糕的事情。马桶不会冲掉纸。房间干净整洁,但达不到 Premier Inn 的标准。我们觉得这个房间收费过高。
不知道提早入住需额外支付 10 英镑?提前 1.5 小时到达,因为是商务旅行,无法利用提前入住的优势,除非我自掏腰包。下次要注意的事情。酒店还可以,隔壁的酒吧是“Brewers Fayre”的预期。距离麦当劳和中餐(北京宴会)“吃到饱”自助餐厅仅几步之遥。非常好的价值。
Poor rooms in need of refurbishment heating barley works window handle not closing the window. I was on a dinner bed and breakfast package as part of my booking I checked into the receptionist was friendly and welcoming spoke through the check in explained I had a meals package but when ordering in the restaurant they didn’t have the package staff was rude in telling me this ended up with a phone call to the booking company to rectify but the food I originally ordered was put under a hot lamp the steak was rock hard after asking for a medium rare this was now well done. Uncomfortable night sleep due to the room being so cold. Woke in the morning for a Luke warm shower. Breakfast wasn’t very fresh very poor for premier inn standards. On check out my meals allowance was again questioned even thought this had been emailed to the hotel reception. Will stay elsewhere next time
We were visiting for a junior farts tournament. We had a lovely welcome; we had purchased a dinner/ breakfast package and gentleman offered to book it for us. Our room was cleam, very comfortable, tea coffee making facilities, there was a bath with overhead rainforest shower with toiletries. Lovely towels. Although we had a food package we had full choice from the menu, 2 courses + 1 drink. Breakfast was buffet style but fresh and plenty of choice. Happy to visit again and no hesitation to book Ptemier Inn Again.