Customer service was horrible door did not lock stains on bedspread I literally just slept in my truck
2.0分
商务出差
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Plumbing was bad , water didn’t drain in shower , stink like old spice , no Wi-Fi and tv service . Door look like it was kick in . But the staff very nice and pleasant
3.0分
情侣出游
Wouldn’t stay with my family and kids, place needs serious remodeling.
1.0分
其他
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Disappointed
They charged extra for CHILDREN over 10yo..dead roaches in the bathroom. Bathroom was in poor condition, shower faucet was loose and separated from the wall, tub was stained, 2 towels for a double bed room, half a roll of toilet paper with no extra, and when they “cleaned,” they didn’t leave any extra towels
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酒店回复: Hi Dynna, Thanks for taking time to write a review and share your feedback concerning our age policies and room condition. I apologize for the confusion and for the fact that we didn’t meet your expectations. In the future, I will make sure that all age policies and procedures are clearly spelled out and posted for all guests to see and easily read. The last thing we want to do is let our customers down, and moving forward, we are going to do everything in our power to hold ourselves accountable. Also, the room condition and housekeeping issues have been discussed with the applicable departments and steps are being taken to remedy this situation.Again, we apologize for dropping the ball this time, but hope you give us another opportunity. Sincerely,Angela....Red Carpet Inn Houma
1.0分
朋友出游
They had several ppl there with animals but would not let me have mine cause mine was over 30lbs but so was theres
1.0分
商务出差
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Worst manager ever.
Let me start with after a long day and traveling and wanting to rest, I arrived!
The young guy was nice but told me his mom was manager and she kind of threw him there with little training. He had an issue and had to call her to Come down she wouldn’t he finally got it fixed. He had another issue and said he would reluctantly have to call her again and get her to come down! It’s funny she told me I was not compassionate when she did come down she was sharp with him and said you don’t remember I showed you this, I mean if he had remembered I doubt he would not have called her to come down again. It took about 30 mins to get checked in. I get to my room, the sink wouldn’t drain and toilet had issues flushing. I called front and the guy said he didn’t know how to move me rooms so nothing he could do. Was noisy as hell I didn’t sleep. I go to check out lady comes down, and I tell her worst hotel started with it taking 30 minutes to get in my room she immediately started throwing my sons handicapped he has cerebral pausy how un compassionate I was. I informed her had nothing to do with his disability it had to do with a lack of training HE said his mom didn’t give him! She continued to raise her voice and fling her arms around and how I should be ashamed. His disability HAS NOTHING TO DO WITH HIM NOT BEING TRAINED! He said she didn’t train him and didn’t want to come help him when he first called! The fact that she had to throw his disability out there SPEAKS VOLUMES!
1.0分
其他
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Bad, dirty, smelly hotel
The room smelled of urine and cigarettes 🚬 , very strong order. Did not look anything like the picture online. It's very dark and dirty was told by locals this was a very unsafe neighborhood. Trying to request a refund. Desk person would not refund me even though I purchased insurance.
1.0分
其他
hazard in the room a piece of floor was coming up and the bathtub faucet was coming out the wall. The front desk lady was terrible i will never stay there again
4.0分
其他
Professional, good service , nice good-looking woman
他们对顾客不友好
Customer service was horrible door did not lock stains on bedspread I literally just slept in my truck
Plumbing was bad , water didn’t drain in shower , stink like old spice , no Wi-Fi and tv service . Door look like it was kick in . But the staff very nice and pleasant
Wouldn’t stay with my family and kids, place needs serious remodeling.
Disappointed
They charged extra for CHILDREN over 10yo..dead roaches in the bathroom. Bathroom was in poor condition, shower faucet was loose and separated from the wall, tub was stained, 2 towels for a double bed room, half a roll of toilet paper with no extra, and when they “cleaned,” they didn’t leave any extra towels
They had several ppl there with animals but would not let me have mine cause mine was over 30lbs but so was theres
Worst manager ever.
Let me start with after a long day and traveling and wanting to rest, I arrived!
The young guy was nice but told me his mom was manager and she kind of threw him there with little training. He had an issue and had to call her to Come down she wouldn’t he finally got it fixed. He had another issue and said he would reluctantly have to call her again and get her to come down! It’s funny she told me I was not compassionate when she did come down she was sharp with him and said you don’t remember I showed you this, I mean if he had remembered I doubt he would not have called her to come down again. It took about 30 mins to get checked in. I get to my room, the sink wouldn’t drain and toilet had issues flushing. I called front and the guy said he didn’t know how to move me rooms so nothing he could do. Was noisy as hell I didn’t sleep. I go to check out lady comes down, and I tell her worst hotel started with it taking 30 minutes to get in my room she immediately started throwing my sons handicapped he has cerebral pausy how un compassionate I was. I informed her had nothing to do with his disability it had to do with a lack of training HE said his mom didn’t give him! She continued to raise her voice and fling her arms around and how I should be ashamed. His disability HAS NOTHING TO DO WITH HIM NOT BEING TRAINED! He said she didn’t train him and didn’t want to come help him when he first called! The fact that she had to throw his disability out there SPEAKS VOLUMES!
Bad, dirty, smelly hotel
The room smelled of urine and cigarettes 🚬 , very strong order. Did not look anything like the picture online. It's very dark and dirty was told by locals this was a very unsafe neighborhood. Trying to request a refund. Desk person would not refund me even though I purchased insurance.
hazard in the room a piece of floor was coming up and the bathtub faucet was coming out the wall. The front desk lady was terrible i will never stay there again
Professional, good service , nice good-looking woman
wrking front desk and she was helpful