酒店回复: Dear Rebecca,Thank you for sharing your experience. We are deeply sorry to hear that your room did not meet expectations. Cleanliness, comfort, and the overall guest experience are our top priorities, and we will be addressing the issues you mentioned, such as the odor, carpet condition, and TV remote. Your feedback is valuable, and we will work hard to ensure improvements are made.
4.0分
商务出差
原文
翻译提供方：Google
这是一家不错的酒店，房间宽敞。
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酒店回复: Dear Nayib,Thank you for your great review! We’re glad to hear you enjoyed your stay and that you found the rooms spacious and comfortable. We hope to welcome you back again soon!
3.0分
其他
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Outside entrance would not lock. Door frame in our room was pulled from wall. Website didn’t make clear that kids under 18 can’t use exercise facilities, even with adult supervision.
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酒店回复: Hello Anne,Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the entrance locking issue and the door frame condition, as well as your comments on our website's information regarding exercise facilities for minors. Your insights help us enhance our guest experience and ensure clarity in our communications. We take all guest feedback seriously, and your comments have been noted for future improvements. Thank you for your input.
1.0分
其他
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The first floor hallway smelled like urine. Our room had cigarette burns on the comforter along with some questionable brown stains. There was no trash can in our room and we found a toenail on our nightstand. Since we didn’t discover most of this until the morning, they said there was no remediation. I thought I’d give Wyndham another chance, but their hotels have typically been awful as of late.
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酒店回复: Hello Sue,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and appreciate you bringing these issues to our attention. Our goal is to provide a clean and comfortable environment for all guests, and we regret to hear that your experience did not meet these expectations. Your comments will be shared with our management team for further consideration to improve our standards. We hope you will reconsider staying with us in the future and have a more positive experience.
去完MT. Baker住在这里，建筑物看上去虽然比较老旧，但是房间宽敞，浴室门口和房间都有洗手台较方便，早歺是传统的松饼，水煮蛋，香肠，麦片，酸奶，还能取热水。前台的女士说她到过西安，我们一下子找到了共同话题，拉近了距离。
因为道路封闭我们没能按时抵达，所以我们申请了取消预订，因为实在到不了了。这是一件意想不到的事情，但我们没有收到任何回复，不仅白白损失了预订费，还不得不在返程路上的温斯罗普另外找了家酒店住。
房间宽敞。卫生极好。早饭也可以。
从头到尾都令人失望至极。一进房间，我就闻到一股浓烈的牛奶腐臭味，而且发现床单根本没换过——显然是之前的客人用过的，很不干净。前台给我们换了房间，但走廊里垃圾遍地，让整个酒店显得破败不堪，很不安全。如果你重视基本的卫生和舒适度，千万别来这家——酒店管理层真的需要提高清洁标准。
酒店虽然老旧，但地理位置优越。房间里有个小厨房，但是水龙头一直滴水，所以我不得不放条毛巾来降低噪音。
很旧，早餐不好吃
这家酒店不符合温德姆酒店的标准。房间里气味难闻，就像有人在里面抽烟，然后他们喷了某种难闻的消毒喷雾来掩盖烟味。电视遥控器很脏。浴室墙上有两个破洞，墙上有两件东西被拆掉了，但他们拆掉东西的地方却没有修补。地板上铺着“嘎吱作响”（脏兮兮的）的地毯。还是另找地方住吧！温德姆酒店曾经是品质的象征，但如果他们愿意把自己的名字挂在这家酒店上，我以后再也不会住他们的连锁酒店了！
这是一家不错的酒店，房间宽敞。
Outside entrance would not lock. Door frame in our room was pulled from wall. Website didn’t make clear that kids under 18 can’t use exercise facilities, even with adult supervision.
The first floor hallway smelled like urine. Our room had cigarette burns on the comforter along with some questionable brown stains. There was no trash can in our room and we found a toenail on our nightstand. Since we didn’t discover most of this until the morning, they said there was no remediation. I thought I’d give Wyndham another chance, but their hotels have typically been awful as of late.