酒店回复: Thank you so much for the wonderful review! We’re thrilled you enjoyed your stay and our close proximity to the music and French Quarter. We truly appreciate the recommendation and hope to welcome you back soon!
酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointment you faced during your stay. It is clear we fell short of delivering the quality and hospitality you expected, and for that, we are truly sorry.Your feedback regarding the condition of the property, cleanliness, and the service provided by our staff are taken very seriously. We strive to maintain high standards, and it is clear we failed in your case. Please know that we will be addressing these issues immediately with our team to ensure improvements are made.We hope you’ll consider giving us another chance in the future.Thank you again for your feedback, and we hope to have the opportunity to regain your trust.Warm regards,
酒店回复: Thank you for your feedback. I am truly sorry to hear about the challenges you encountered during your stay. We do our best to reserve spots in front of the hotel for quick check-ins to prevent situations like yours, and I'm disappointed to learn that you still experienced parking issues and received a boot. Our parking is indeed first come, first served, and I apologize for any inconvenience this may have caused.I’m also sorry that the condition of your room did not meet expectations. Please know that we take cleanliness very seriously, and your feedback will help us improve. We're glad to hear you enjoyed the spa tub and appreciated the front desk team, but we regret that we fell short in other areas.Thank you again for bringing these issues to our attention. We hope to welcome you back for a more enjoyable experience in the future.
酒店回复: Thank you for choosing Hotel de la Monnaie, Leah! We are so glad you found our team to be kind. We truly appreciate all other feedback and will be sharing with the appropriate team leaders.
4.0分
其他
原文
翻译提供方:Google
足够的
酒店回复: Thank you for your rating! We hope to welcome you back soon.
酒店位置极佳,紧邻法国街,侧依密西西比河。其平台、天井与古色古香的家具彰显了舒适和优雅。酒店停车免费,前台服务热情细心,她们热情介绍当地情况,不厌其烦的帮助我们订船订爵士表演厅。我感觉这家酒店当属新奥尔良最佳酒店之一无疑了!
位置超棒!!!员工非常友好和乐于助人。强烈推荐入住这里!!
我们在这里住了三个晚上,非常满意。酒店距离很棒的音乐场所仅几步之遥,而且靠近法国区。强烈推荐。
太失望太沮丧了!
作为一名经验丰富的环球旅行家,我只能说这是一次“失败”的尝试。
条件:差
历史悠久和缺乏维护之间是有区别的。酒店和房间质量极差,维护也非常差。家具陈旧、褪色,而且有异味。
清洁度:差
房间本身看起来似乎没有彻底打扫干净。从地毯上的污渍到角落里的灰尘,到处都是。说实话,真是令人作呕。
员工:差劲,而且非常不友好
拜托……这是新奥尔良。这应该是一次愉快的旅行。不过,这还不包括在这家“路边卡车停靠站”式酒店住了两晚,花了500美元。员工的不专业和粗鲁真是令人羞愧。
价格:极其糟糕
千万别浪费钱。我是希尔顿和洲际酒店集团的奖励会员,我因为看到虚假的照片广告和可能存在的虚假评论而多付了钱入住这里。我花了500美元在一家质量堪比卡车停车场汽车旅馆的酒店住了两晚。这毁了我的旅行。我应该住其他大型连锁酒店。
其他:这家酒店设施陈旧,质量低劣。简直就是破败不堪。电梯坏了,屋顶漏水,水质差,还有异味,门缝裂了,无线网络很差等等。千万别住这里!
非常失望☹️
我太兴奋了,一晚才288,哇!
沙发都不敢坐,看起来太脏了,所有东西都感觉黏糊糊的。入住前5分钟根本没地方停车。我把车停在楼后,想问问有没有停车位,结果我的车被罚了120。哦,停车费是28,说真的。前台很友好,最棒的是房间里的水疗浴缸,但我仍然希望我没有因为使用它而感染什么。
没有健身空间,虚假广告。只有一个带椭圆机的壁橱。停车超级难,除非你租了辆思域。车门真的很窄,不符合规范。
卧室可容纳 6 人入住,但其余部分(餐桌/椅子、陶器等)专为 4 人设计
我们有5个人
收到的服务很差:不可能有额外的座位设置,是另一个房间的另一位顾客借给我们的。
老式家具可以赋予一定的魅力,但这不是我所期望的“高级豪华公寓”......
泳池未加热,水结冰(低于 70 华氏度/20 摄氏度)
街对面火车轨道的美景。火车在夜间随时鸣笛,因此每次火车经过时都会自动发出警报……而且夜间有好几趟!
酒店附近有很多无家可归的人。对于一个家庭来说不太放心……
简而言之,除了舒适的床和靠近法国区之外,不幸的是我没有太多积极的评价。所以我不推荐这个住宿,除非你是聋哑人并且4人或更少。
地理位置优越
非常好的地方
位于
虽然工作人员非常友善……但停车位不多。热水器肯定也很小,因为我们不得不洗冷水澡。房间里有股怪味,而且房间很小。
足够的