Jets in the hot tub were not working let the desk know first night and was told maybe they needed to reset them said it happens quite a bit , the second night the same thing I got the distinct feeling they knew they didn't work !! The picture on television in our room was blurry to the point it was hard to enjoy and had my reservation not been prepaid thru Travelocity I would have asked for a refund for the second night and went else ware . Television and hot tub are always a mandatory when I consider a stay and this one missed the mark
展开
酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the hot tub and television during your stay. We understand how important these amenities are to your comfort and relaxation, and we're truly sorry that they did not meet expectations.Your feedback regarding the hot tub jets and the blurry TV picture has been shared with our maintenance team for immediate review and resolution. We also regret that our initial response did not provide the clarity or assurance you deserved—we strive to be transparent and proactive in resolving issues, and we’ll work to improve in this area.We appreciate your honesty and hope you’ll consider giving us another opportunity to provide the quality experience you expect and deserve.
4.0分
情侣出游
展开
Liked that they added my BW platinum rewards info and benefits to my prepaid ******* reservation. Most hotels won’t do that with a third party reservation. Very friendly. Clean and comfortable. C+ for breakfast. More selections needed.
展开
酒店回复: Thank you for your thoughtful feedback—it's great to hear that you found the service friendly and the accommodations clean and comfortable. We appreciate your comments regarding breakfast variety and will continue working to improve that area for future guests. We hope to welcome you back again soon!
4.0分
其他
Oak getaway
Perfect hotel for that weekend getaway has a new pool and hot tub outside close to restaurants staff very friendly
展开
酒店回复: Thank you for choosing us for your Oak getaway—we’re thrilled to hear our location, friendly staff, and new outdoor pool and hot tub helped make your weekend escape enjoyable. Being near great dining options adds to the convenience, and we’re glad that worked well for you. We hope to welcome you back for another relaxing stay soon!
3.0分
其他
Very disappointed with the offered breakfast. Just because it’s free doesn’t mean it has to be uninviting!
展开
酒店回复: Thank you for your feedback—we’re sorry to hear that the breakfast experience felt uninviting, as we aim to make every part of your stay feel warm and welcoming. We’d love to hear any specific suggestions you might have for improving our breakfast offerings, as your insights help us better serve our guests. We hope to have the opportunity to provide a more enjoyable experience on your next visit!
5.0分
商务出差
Clean Pool. Large Hot Tub, Clean Room, good breakfast and coffee, clean breakfast area. Pleasantly surprised by Best Western
展开
酒店回复: Thank you for your wonderful feedback—we’re thrilled to hear that you enjoyed the clean pool and spacious hot tub, as well as the comfort and cleanliness of your room and breakfast area. It’s great to know the breakfast and coffee added to your positive experience, and we’re especially glad we could pleasantly surprise you during your stay. We hope to welcome you back again soon!
5.0分
家庭亲子
This hotel is a little removed from town but has plenty of dining options close by. Everyone is very friendly and welcoming
展开
酒店回复: Thank you for your kind words—we’re so pleased to hear that you felt warmly welcomed and enjoyed the nearby dining options, even with our location slightly removed from the center of town. It’s wonderful to know that the friendliness of our team helped make your stay memorable, and we truly hope to have the pleasure of welcoming you back again soon!
4.0分
家庭亲子
展开
Nice little place to stay for nearby sightseeing.
Oak harbor is nice little town and this hotel is in the middle. It was close to main street. Many dining option, clean room. Breakfast was okay.
One think I don't like was restroom fan was too loud when light is on and pool is too small.
My stay was good. I will recommend this place.
展开
酒店回复: Thank you for sharing your experience—we’re glad you enjoyed the convenience of our location in the heart of Oak Harbor, with easy access to dining and sightseeing, and that your room met your expectations for cleanliness. We appreciate your feedback regarding the restroom fan and pool size; we understand how these details can impact comfort and will take them into consideration as we continue to improve. It’s wonderful to hear you had a good stay overall and would recommend us, and we truly hope to welcome you back again soon!
5.0分
商务出差
展开
Amazing Stay
I absolutely love staying at this hotel. It’s amazing super chill clean and definitely easy to access areas around the town of Oak Harbor. I definitely like the room sizes and how much they cost. It’s super affordable easy to chill out and relax. The only thing that I do miss is the orange soap that was in the showers. I would love for them to bring that back if possible that was the only thing that I miss about this hotel but overall staying was amazing. Customer Service is impeccable.
展开
酒店回复: Thank you so much for your kind and thoughtful review! We're absolutely delighted to hear that you love staying with us and find our hotel to be clean, relaxing, and conveniently located in Oak Harbor. It’s wonderful to know that our room sizes and pricing hit the mark for you — we strive to offer comfort and value, and your feedback means a lot.We’re especially grateful for your praise of our customer service. Our team works hard to make every guest feel welcome and cared for, so hearing that it’s “impeccable” truly makes our day!As for the orange soap — thank you for mentioning it! We love hearing about the little details that make a stay memorable. While we’ve made some changes to our amenities, we’ll definitely pass your request along to our management team for consideration. Who knows, it might make a comeback!We look forward to welcoming you back soon for another amazing stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,
4.0分
情侣出游
展开
It was an average to good place to spend the night.
We really didn’t have the time to really explore.
I would return there again, the next time we are at Whitbe Island
展开
酒店回复: Thank you for choosing to stay with us during your visit to Whidbey Island—we’re glad to hear our accommodations provided a comfortable place to spend the night. While it sounds like your time was limited, we hope on your next visit you’ll have the opportunity to explore more of what both our property and the surrounding area have to offer. We look forward to welcoming you back again soon!
这家酒店还行，没什么特别的。前台员工很友好，给我们指了哪里能买到好咖啡，还主动和我们攀谈。酒店很基础，没什么花哨的，但床够舒服了。
Jets in the hot tub were not working let the desk know first night and was told maybe they needed to reset them said it happens quite a bit , the second night the same thing I got the distinct feeling they knew they didn't work !! The picture on television in our room was blurry to the point it was hard to enjoy and had my reservation not been prepaid thru Travelocity I would have asked for a refund for the second night and went else ware . Television and hot tub are always a mandatory when I consider a stay and this one missed the mark
Liked that they added my BW platinum rewards info and benefits to my prepaid ******* reservation. Most hotels won’t do that with a third party reservation. Very friendly. Clean and comfortable. C+ for breakfast. More selections needed.
Oak getaway
Perfect hotel for that weekend getaway has a new pool and hot tub outside close to restaurants staff very friendly
Very disappointed with the offered breakfast. Just because it’s free doesn’t mean it has to be uninviting!
Clean Pool. Large Hot Tub, Clean Room, good breakfast and coffee, clean breakfast area. Pleasantly surprised by Best Western
This hotel is a little removed from town but has plenty of dining options close by. Everyone is very friendly and welcoming
Nice little place to stay for nearby sightseeing.
Oak harbor is nice little town and this hotel is in the middle. It was close to main street. Many dining option, clean room. Breakfast was okay.
One think I don't like was restroom fan was too loud when light is on and pool is too small.
My stay was good. I will recommend this place.
Amazing Stay
I absolutely love staying at this hotel. It’s amazing super chill clean and definitely easy to access areas around the town of Oak Harbor. I definitely like the room sizes and how much they cost. It’s super affordable easy to chill out and relax. The only thing that I do miss is the orange soap that was in the showers. I would love for them to bring that back if possible that was the only thing that I miss about this hotel but overall staying was amazing. Customer Service is impeccable.
It was an average to good place to spend the night.
We really didn’t have the time to really explore.
I would return there again, the next time we are at Whitbe Island