This is wooden building with poor accoustical properties, you will hear th next door neighbor snore and the neighbor above walk on the floor and using the toilet, noisy plumbing, wear your earplugs to sleep
3.0分
家庭亲子
Could hear everything outside of our room. Kids running around the halls
After 10 at night some party noise.
4.0分
朋友出游
展开
Parking area seemed safe. The staff was helpful and expeditious. Property grounds are mediocre. Eating establishments are limited and require transportation unless you are a fast food fan. Breakfast service was efficient but nothing to write home about unless you like gravy. “Juice” seemed to be some sort of koolaid.
5.0分
朋友出游
Girl at the front desk was great! Very nice and helpful. Parking was easy. Only suggestion is smart tvs in the rooms so guests can use streaming services.
2.0分
其他
展开
Jets in the hot tub were not working let the desk know first night and was told maybe they needed to reset them said it happens quite a bit , the second night the same thing I got the distinct feeling they knew they didn't work !! The picture on television in our room was blurry to the point it was hard to enjoy and had my reservation not been prepaid thru Travelocity I would have asked for a refund for the second night and went else ware . Television and hot tub are always a mandatory when I consider a stay and this one missed the mark
展开
酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the hot tub and television during your stay. We understand how important these amenities are to your comfort and relaxation, and we're truly sorry that they did not meet expectations.Your feedback regarding the hot tub jets and the blurry TV picture has been shared with our maintenance team for immediate review and resolution. We also regret that our initial response did not provide the clarity or assurance you deserved—we strive to be transparent and proactive in resolving issues, and we’ll work to improve in this area.We appreciate your honesty and hope you’ll consider giving us another opportunity to provide the quality experience you expect and deserve.
4.0分
情侣出游
展开
Liked that they added my BW platinum rewards info and benefits to my prepaid ******* reservation. Most hotels won’t do that with a third party reservation. Very friendly. Clean and comfortable. C+ for breakfast. More selections needed.
展开
酒店回复: Thank you for your thoughtful feedback—it's great to hear that you found the service friendly and the accommodations clean and comfortable. We appreciate your comments regarding breakfast variety and will continue working to improve that area for future guests. We hope to welcome you back again soon!
4.0分
其他
Oak getaway
Perfect hotel for that weekend getaway has a new pool and hot tub outside close to restaurants staff very friendly
展开
酒店回复: Thank you for choosing us for your Oak getaway—we’re thrilled to hear our location, friendly staff, and new outdoor pool and hot tub helped make your weekend escape enjoyable. Being near great dining options adds to the convenience, and we’re glad that worked well for you. We hope to welcome you back for another relaxing stay soon!
3.0分
其他
Very disappointed with the offered breakfast. Just because it’s free doesn’t mean it has to be uninviting!
展开
酒店回复: Thank you for your feedback—we’re sorry to hear that the breakfast experience felt uninviting, as we aim to make every part of your stay feel warm and welcoming. We’d love to hear any specific suggestions you might have for improving our breakfast offerings, as your insights help us better serve our guests. We hope to have the opportunity to provide a more enjoyable experience on your next visit!
5.0分
商务出差
Clean Pool. Large Hot Tub, Clean Room, good breakfast and coffee, clean breakfast area. Pleasantly surprised by Best Western
展开
酒店回复: Thank you for your wonderful feedback—we’re thrilled to hear that you enjoyed the clean pool and spacious hot tub, as well as the comfort and cleanliness of your room and breakfast area. It’s great to know the breakfast and coffee added to your positive experience, and we’re especially glad we could pleasantly surprise you during your stay. We hope to welcome you back again soon!
这家酒店还行，没什么特别的。前台员工很友好，给我们指了哪里能买到好咖啡，还主动和我们攀谈。酒店很基础，没什么花哨的，但床够舒服了。
This is wooden building with poor accoustical properties, you will hear th next door neighbor snore and the neighbor above walk on the floor and using the toilet, noisy plumbing, wear your earplugs to sleep
Could hear everything outside of our room. Kids running around the halls
After 10 at night some party noise.
Parking area seemed safe. The staff was helpful and expeditious. Property grounds are mediocre. Eating establishments are limited and require transportation unless you are a fast food fan. Breakfast service was efficient but nothing to write home about unless you like gravy. “Juice” seemed to be some sort of koolaid.
Girl at the front desk was great! Very nice and helpful. Parking was easy. Only suggestion is smart tvs in the rooms so guests can use streaming services.
Jets in the hot tub were not working let the desk know first night and was told maybe they needed to reset them said it happens quite a bit , the second night the same thing I got the distinct feeling they knew they didn't work !! The picture on television in our room was blurry to the point it was hard to enjoy and had my reservation not been prepaid thru Travelocity I would have asked for a refund for the second night and went else ware . Television and hot tub are always a mandatory when I consider a stay and this one missed the mark
Liked that they added my BW platinum rewards info and benefits to my prepaid ******* reservation. Most hotels won’t do that with a third party reservation. Very friendly. Clean and comfortable. C+ for breakfast. More selections needed.
Oak getaway
Perfect hotel for that weekend getaway has a new pool and hot tub outside close to restaurants staff very friendly
Very disappointed with the offered breakfast. Just because it’s free doesn’t mean it has to be uninviting!
Clean Pool. Large Hot Tub, Clean Room, good breakfast and coffee, clean breakfast area. Pleasantly surprised by Best Western