酒店回复: Thank you for sharing your experience, and I sincerely apologize for the issues you encountered during your stay. Not having access to a working shower and being unable to reach our front desk is absolutely not the experience we want for our guests. We understand how frustrating and disappointing that must have been, especially when the room atmosphere itself was otherwise enjoyable.Your feedback about the bed and water situation has been passed along to our maintenance and management teams for immediate review. We’re committed to making this right and ensuring it doesn’t happen again.Thank you again for bringing this to our attention, and if you're ever open to giving us another try, we’d love the opportunity to provide you with the stay you originally expected and deserved.
5.0分
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我们很喜欢隔壁的 Big Texan Steak Ranch。这家汽车旅馆也非常漂亮和干净。
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酒店回复: We’re glad to hear you enjoyed your visit to The Big Texan Steak Ranch — it’s definitely a local favorite! While we wish your stay with us had left a stronger impression, we appreciate you giving us a try and sharing your feedback.We’re working hard on improvements and hope to welcome you back in the future for an even better experience.
酒店回复: Hello Yukiyo, With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. Thank you for taking the time to tell us about your experience with us. We look forward to seeing you again soon.
4.0分
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房间足够宽敞，内饰是漂亮的德克萨斯风格。
早上离开的时候前台还没有开门，所以我有点困惑是否可以不询问就直接退房。
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酒店回复: Hi Akira! Thank you so much. We're happy to hear that you enjoyed your stay with us, and we hope to see you again soon.
床比较硬，被子比较薄，但有空调，其它都很不错。旁边就是牛排馆，德州牛排，好吃不贵
房间淋浴没热水也没冷水，给前台打了8次电话都没打通，所以没能洗澡。
床垫弹簧很吵，让我很不舒服。
房间本来就很好，真是可惜
我们很喜欢隔壁的 Big Texan Steak Ranch。这家汽车旅馆也非常漂亮和干净。
我把它当作一种娱乐来享受。
我实现了住一家著名的受欢迎的酒店并吃美味牛排的目标。如果你把它当作这样的娱乐活动的话，我认为不会有任何问题。然而，由于房间和隔壁房间之间的边界很薄，我担心我能听到人们说话。
房间足够宽敞，内饰是漂亮的德克萨斯风格。
早上离开的时候前台还没有开门，所以我有点困惑是否可以不询问就直接退房。