酒店回复: Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,ManagementBest Western Plus Fredericksburg
酒店回复: Thank you for this review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Room was clean. We got cked in under the wrong rez, suppose to have 1 king, put in 2 queen room then overcharged and the "free breakfast" ...horrible, not expecting gormet but at least the pkg pastry can be fresher. Coffee was good. ******* nor BW will correct the problem and blaming eachother.
4.0分
情侣出游
The rooms are great and the service is excellent. The people in the front desk are so helpful and friendly.
4.0分
朋友出游
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Room was large and comfortable. My room was across from the laundry and ice machines so it was pretty loud at certain times of the day and night. All in all it was a very easy to get to and easy to reach our daytime destinations.
3.0分
其他
The staff was wonderful, the hotel was clean! Bed was on the hard side and could have used an extra or better blanket on the bed.
我被分配到一个有人的房间，我们走进去时发现里面有人，我们都很害怕。
一切都很完美；我们只是在办理入住时稍有延迟，我认为工作人员不熟悉收费系统或信用卡的使用。
其余一切都很好
我从日本旅行时使用过它。前台工作人员非常有礼貌，并提供有关该地区活动的信息。酒店早餐场地干净、美味、满意。
它需要重新装修，床毫无用处！
好的
都好
Room was clean. We got cked in under the wrong rez, suppose to have 1 king, put in 2 queen room then overcharged and the "free breakfast" ...horrible, not expecting gormet but at least the pkg pastry can be fresher. Coffee was good. ******* nor BW will correct the problem and blaming eachother.
The rooms are great and the service is excellent. The people in the front desk are so helpful and friendly.
Room was large and comfortable. My room was across from the laundry and ice machines so it was pretty loud at certain times of the day and night. All in all it was a very easy to get to and easy to reach our daytime destinations.
The staff was wonderful, the hotel was clean! Bed was on the hard side and could have used an extra or better blanket on the bed.