酒店回复: Lamentamos mucho lo ocurrido, Ruben. Estamos trabajando duro para ofrecer una gran experiencia de servicio cada vez que alguien visita nuestro hotel. Esperamos poder mejorar su experiencia con nosotros. Saludos, Eva
2.0分
其他
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First of all the signage on the building is very misleading . On ******* the hotel is using the OYO branding but when you arrive at the property it’s called the Lancer. Second the ******* listing states the price with all taxes and fees included .Minus the refundable deposit. Imagine my surprise when the front desk hit me with a $45.00 extra property fee that nobody can explain what it’s for. Third the rooms are very old and run down . I wasn’t expecting to be in a five star hotel but the staff could at least do some basic maintenance to keep up the appearance. Lastly Staff is always suspicious and constantly looking around to see if commit a violation of the rules like a mother watching a child. Just so they can eject you from the room and keep your money . On a positive note the place was very quiet though I’ll give them that. But I don’t think I’ll will ever return here .
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酒店回复: Dear Jason,Thank you for sharing your feedback regarding your stay at OYO Hotel Myrtle Beach Kings Hwy. We sincerely apologize for the issues you encountered, including the extra property fee, the condition of the rooms, and the concerns about staff behavior. Your comments are valuable, and we will use them to improve our services and communication. We appreciate you highlighting the quiet environment and hope to have the chance to provide a better experience in the future.Sincerely,MariaOYO Hotel Myrtle Beach Kings Hwy Team
1.0分
其他
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Awful.
This place was so bad. The grounds haven’t been cleaned in years. The “pet” area was a niche filled with 3 motorcycles and a trailer. The bed nearest the door had to be moved out of the way to get in. The electrical outlets were all behind furniture. The towels were like sandpaper. The hotel was actually called “The Lancer”, hard to find when you believe the name is “OYO”. The photos depicted are at least 30 years old , when the place was new. The office is actually a window where you check in from the outside. The room had smells and dust. The neighborhood was really scary. The part of town that you don’t go into after dark. It’s also supposed to be on the beach, it’s actually a few blocks away. The pool was slimy looking, green and with a lot of debris. Just do yourself a favor and do not stay here. The clerk was nice when we checked in but as soon as we came back to check out , he was very rude. They did give us our money back after several complaints. Spend the extra $$ and get something clean,check out the few photos we were able to get.
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酒店回复: Dear Terri,Thank you for your feedback regarding OYO Hotel Myrtle Beach Kings Hwy. We apologize that the property did not meet your expectations and that you were unable to stay. Your comments have been shared with our team to help improve the guest experience and accuracy of property representation.Sincerely,LisaOYO Hotel Myrtle Beach Kings Hwy
5.0分
家庭亲子
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The staff is very attentive. This is our second year staying here because of the convenience and we know our way around the main attractions. Just remember that check out is at 10am and they do have it posted. Will go back next year God willing.
2.0分
其他
Strong smell
Over powering smell of chorline you could taste on your lips after awhile. Not great but you get what you pay for
4.0分
其他
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We didn't read the reviews thoroughly until after we booked (non refundable) so needless to say we were in a bit of a tizzy. We loaded up cleaning supplies and our own bedding and prayed for the best. We knew it wasn't going to be the Hyatt but we were pleasantly surprised when we arrived and the gentleman working the desk was great. We found out room to be extremely clean, fresh white linens/bed spread. I immediately pulled them off along with the mattress cover inspecting for filth or bugs...spotless. The beds were very comfy, bathroom was old but clean. Furniture was old but suited its purpose. Air conditioner kept it nice and cool. And to our surprise there was a clean saline pool open around the clock! We were a quick walk from the boardwalk so it's very conveniently located and our budget, last minute mini vacay was great! Yes the property is old but they have done some basic remodeling/ painting, it's kept clean and we did not see a single bug dead or alive!
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酒店回复: Dear Trisha,Thank you for taking the time to share your experience at OYO Hotel Myrtle Beach Kings Hwy. We’re glad to hear you were pleasantly surprised and that our team, cleanliness, and location helped make your last-minute mini vacation enjoyable. We appreciate your understanding of the property’s age and your kind words about the improvements we’ve made. We hope to welcome you back for another great stay in the future!Best regards,RosyOYO Hotel Myrtle Beach Kings Hwy
比评论里说的要好，玩得很开心。
位置很棒。但房间非常老旧。卫生间看起来很脏，更糟糕的是，我的朋友被臭虫或跳蚤咬了。即使地理位置再方便，也不值得入住。说到底，这成了我住过最贵的停车场，我们把车钥匙都退了。
不推荐。厕所不能用。
工作人员非常友好。
他们把我安排在了一家我没有要求的酒店……在我所在的州之外……而且没有任何借口……他们就是不给我钱……
First of all the signage on the building is very misleading . On ******* the hotel is using the OYO branding but when you arrive at the property it’s called the Lancer. Second the ******* listing states the price with all taxes and fees included .Minus the refundable deposit. Imagine my surprise when the front desk hit me with a $45.00 extra property fee that nobody can explain what it’s for. Third the rooms are very old and run down . I wasn’t expecting to be in a five star hotel but the staff could at least do some basic maintenance to keep up the appearance. Lastly Staff is always suspicious and constantly looking around to see if commit a violation of the rules like a mother watching a child. Just so they can eject you from the room and keep your money . On a positive note the place was very quiet though I’ll give them that. But I don’t think I’ll will ever return here .
Awful.
This place was so bad. The grounds haven’t been cleaned in years. The “pet” area was a niche filled with 3 motorcycles and a trailer. The bed nearest the door had to be moved out of the way to get in. The electrical outlets were all behind furniture. The towels were like sandpaper. The hotel was actually called “The Lancer”, hard to find when you believe the name is “OYO”. The photos depicted are at least 30 years old , when the place was new. The office is actually a window where you check in from the outside. The room had smells and dust. The neighborhood was really scary. The part of town that you don’t go into after dark. It’s also supposed to be on the beach, it’s actually a few blocks away. The pool was slimy looking, green and with a lot of debris. Just do yourself a favor and do not stay here. The clerk was nice when we checked in but as soon as we came back to check out , he was very rude. They did give us our money back after several complaints. Spend the extra $$ and get something clean,check out the few photos we were able to get.
The staff is very attentive. This is our second year staying here because of the convenience and we know our way around the main attractions. Just remember that check out is at 10am and they do have it posted. Will go back next year God willing.
Strong smell
Over powering smell of chorline you could taste on your lips after awhile. Not great but you get what you pay for
We didn't read the reviews thoroughly until after we booked (non refundable) so needless to say we were in a bit of a tizzy. We loaded up cleaning supplies and our own bedding and prayed for the best. We knew it wasn't going to be the Hyatt but we were pleasantly surprised when we arrived and the gentleman working the desk was great. We found out room to be extremely clean, fresh white linens/bed spread. I immediately pulled them off along with the mattress cover inspecting for filth or bugs...spotless. The beds were very comfy, bathroom was old but clean. Furniture was old but suited its purpose. Air conditioner kept it nice and cool. And to our surprise there was a clean saline pool open around the clock! We were a quick walk from the boardwalk so it's very conveniently located and our budget, last minute mini vacay was great! Yes the property is old but they have done some basic remodeling/ painting, it's kept clean and we did not see a single bug dead or alive!