经过一段艰苦的旅程，我们终于抵达了 Premier Inn！我们都很热，很不耐烦地被告知我们可以提前入住，但需要额外支付 10 英镑才能享受这项特权。我们走进城里，回来时，他们问我们是否想在早上吃早餐，我丈夫问我们是否可以付现金，他照做了。在等待餐厅开门的时候，我收到了 Premier inn 的发票，他们已经把早餐费记在账单上，然后我问前台为什么会这样，一位年轻的工作人员道了歉，说他会把钱记到我的卡上。我们在炎热的前台等了将近半个小时，这个小伙子才这样做。然后他不得不打电话给别人，看看是否做对了！我们去餐厅吃饭，发现大门关上了！我们又等了 20 分钟，再试一次，它仍然关着。最后，一个年轻女孩开了门，说这家餐厅不对非 Premier Inn 住客开放，我们告诉了她，她就邀请我们进去了。然后她说我们应该走后门！我们说她没告诉我们这个！她道了歉！然后我们继续点菜，菜单非常非常简单。我们点菜后，她回来说没有我们想要的菜。于是，我们选了别的菜！菜就端上来了！简单的披萨，我点了微波咖喱。我猜他们自己用的是冰岛菜。结账时我惊呆了。他们怎么能收这么贵的食物费。这家餐厅不像以前那样了。我们预订住宿时，没有一名员工对我们说过餐厅关闭的事。Premier Inn 的服务非常非常差。房间不像以前那么干净，厕所也很脏。房间太热，没有空调，温度超过 28 度。你必须把房间打开，但整晚不断的交通噪音实在太可怕了。我没想到在 Premier Inn 酒店会发生这种糟糕的经历。我们本月晚些时候预订了 Premier Inn，我真的很害怕！
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其他
原文
翻译提供方：Google
预订了双人间，结果给了一间家庭间，里面有两张加床，所以不能移动或睡在一侧的床上。只要求把一张床移走。等了很久才解决一个简单的问题。外观破旧，感觉没人照顾。员工很友好，但 Premier Inn 并不好。
The cleanliness of the room was not up to scratch. We found a toenail in the bed which was unacceptable and disgusting and therefore made us feel the rest of the room had not been cleaned properly. We were then given more sheets by the front desk to change ourselves. The shower was also not acceptable and it had an upwards leak causing the entire bathroom to flood, soaking our belongings which were in the bathroom. Totally unacceptable and ruined our stay.
3.0分
家庭亲子
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Breakfast was unfortunately understaffed during our visit. There was only one waitress covering both the dining area and reception, while the chef was also clearing plates as well as cooking. Both staff members worked incredibly hard and remained friendly and professional throughout the queues certainly weren’t their fault. However, there were simply too many guests for two people to manage, which resulted in long waits for food and a backlog at breakfast time. That said, the rest of our stay was very good and we thoroughly enjoyed it. The breakfast itself was lovely once we received it, and we really appreciated how hard the staff worked in difficult circumstances. With a bit more staffing during busy periods, the experience would have been even better.
卫生：👍👍👍👍
环境：👍👍👍👍👍
服务：👍👍👍👍👍
设施：👍👍👍👍👍
位于惠特斯特布尔郊区，一家令人愉快的酒店。
安静，员工礼貌乐于助人😁
我给了 1 星，因为我不能给 0 星。我们没有选择家庭房，所以不得不预订两间——入住时我们给了 2 间家庭房。一间肯定没有打扫——床下有发带、空瓶子和纸巾。我们不得不在隔壁的废弃卫兵床上吃早餐，我们在网上预订时甚至没有选择熟食早餐——结果发现其他顾客都在吃熟食早餐。绝对不要住在这家酒店，你最好在海滩上搭个帐篷。
经过一段艰苦的旅程，我们终于抵达了 Premier Inn！我们都很热，很不耐烦地被告知我们可以提前入住，但需要额外支付 10 英镑才能享受这项特权。我们走进城里，回来时，他们问我们是否想在早上吃早餐，我丈夫问我们是否可以付现金，他照做了。在等待餐厅开门的时候，我收到了 Premier inn 的发票，他们已经把早餐费记在账单上，然后我问前台为什么会这样，一位年轻的工作人员道了歉，说他会把钱记到我的卡上。我们在炎热的前台等了将近半个小时，这个小伙子才这样做。然后他不得不打电话给别人，看看是否做对了！我们去餐厅吃饭，发现大门关上了！我们又等了 20 分钟，再试一次，它仍然关着。最后，一个年轻女孩开了门，说这家餐厅不对非 Premier Inn 住客开放，我们告诉了她，她就邀请我们进去了。然后她说我们应该走后门！我们说她没告诉我们这个！她道了歉！然后我们继续点菜，菜单非常非常简单。我们点菜后，她回来说没有我们想要的菜。于是，我们选了别的菜！菜就端上来了！简单的披萨，我点了微波咖喱。我猜他们自己用的是冰岛菜。结账时我惊呆了。他们怎么能收这么贵的食物费。这家餐厅不像以前那样了。我们预订住宿时，没有一名员工对我们说过餐厅关闭的事。Premier Inn 的服务非常非常差。房间不像以前那么干净，厕所也很脏。房间太热，没有空调，温度超过 28 度。你必须把房间打开，但整晚不断的交通噪音实在太可怕了。我没想到在 Premier Inn 酒店会发生这种糟糕的经历。我们本月晚些时候预订了 Premier Inn，我真的很害怕！
预订了双人间，结果给了一间家庭间，里面有两张加床，所以不能移动或睡在一侧的床上。只要求把一张床移走。等了很久才解决一个简单的问题。外观破旧，感觉没人照顾。员工很友好，但 Premier Inn 并不好。
酒店确实预告了一台落地扇，确实有帮助，但即使有落地扇，窗户也开着，晚上还是很热。不过可以想象夏天以外的地方会很舒适。停车场不错，不需要在接待处确认停车位。我的房间有浴缸，真好
我们在毗邻的守卫餐厅购买了餐券。我可以诚实地说这是我们吃过的最糟糕的一餐。顾客很少，但下单后花了一个小时才送餐。牛排应该做得很好，但还没有煮熟。苹果派糕点就像橡皮泥——怀疑它见过烤箱的内部。冰淇淋中的一块塑料损坏了我朋友的牙齿。薯条又热又湿。我们投诉后被告知 50 英镑的餐费将被退还。我们还在等待。我们的房间不太干净。一次非常令人失望的经历。不用说我们不会回来！
这家Premier Inn酒店看起来疲惫而压抑。无线网络很糟糕。办理入住时的接待处令人沮丧地缺乏魅力和欢迎。第一次使用时，水槽的塞子被紧紧地卡住了，所以我们不得不使用浴缸水龙头来洗脸和清洁牙齿。晚上太晚了，没有人用螺丝刀进来。一般来说是垃圾经历。
The cleanliness of the room was not up to scratch. We found a toenail in the bed which was unacceptable and disgusting and therefore made us feel the rest of the room had not been cleaned properly. We were then given more sheets by the front desk to change ourselves. The shower was also not acceptable and it had an upwards leak causing the entire bathroom to flood, soaking our belongings which were in the bathroom. Totally unacceptable and ruined our stay.
Breakfast was unfortunately understaffed during our visit. There was only one waitress covering both the dining area and reception, while the chef was also clearing plates as well as cooking. Both staff members worked incredibly hard and remained friendly and professional throughout the queues certainly weren’t their fault. However, there were simply too many guests for two people to manage, which resulted in long waits for food and a backlog at breakfast time. That said, the rest of our stay was very good and we thoroughly enjoyed it. The breakfast itself was lovely once we received it, and we really appreciated how hard the staff worked in difficult circumstances. With a bit more staffing during busy periods, the experience would have been even better.