I had a really pleasant stay at Premier Inn Swanley. The hotel is clean, comfortable, and in a great location easy to reach from the M25 and close to shops, Bluewater, and public transport. The room was spotless, the bed was super comfortable, and the whole place felt quiet and relaxing. I slept really well, and the blackout curtains made a big difference. The staff were friendly and professional, always happy to help with a smile. This hotel is great value for money. It’s exactly what you’d hope for clean, well-run, and welcoming. I’d definitely stay here again and recommend it to anyone visiting the area.

Parking facilities good register your number plate at reception, reception very friendly good service, bedroom comfortable slightly smaller than some family rooms we have had. Breakfast cooked fresh and staff brilliant even though they were super busy

The hotel is always welcoming, staff are efficient and the room is as comfortable as you expect from a Premier Inn. There is plenty of free parking. But the attention to accessibility is poor with the only lift not working for six months now and volume of television set ridiculously low. The meal deal is no longer the great value that it once was.

Excellent hotel very clean & spacious comfortable room. Breakfast in the Bull adjoining the hotel was good value very nice, the restaurant was very clean & well stocked, we didn’t have any other meals but the menu looked very reasonable with discounts if you ate more than once. We enjoyed our stay there it gave us the independence to stay close to our relatives but in our own quiet space. We phoned & requested a ground floor room as the lift is out of action & the staff were very accommodating . I would have no problem recommending staying there.

Good premier and great reception staff. Rooms clean and comfortable. Breakfast in the morning however, was terrible. Undercooked, tasteless and unappealing. The staff in the restaurant were miserable and obviously didn't want to be there which is how we felt after having our food served! Honestly the worst breakfast I've ever had at a premier inn. We cancelled the breakfast on the second morning of our stay and ate at a much netter place down the road. Save your money and eat elsewhere.

Room clean and tidy. Bed comfortable. Unfortunately room 202 which was mine was right by a corridor door that every time someone walked through would loudly shut with a thud. The room is also located just above the entrance to the Beefeater restaurant so I was disturbed by people shouting and talking loudly when they were outside the restaurant coming & going or sitting outside smoking. Having said that I have stayed here before in a different room away from said door and restaurant entrance and all was good......so if your offered room 202 or 201 ask for another room.

Usual comfortable Premier Inn bed, no desk in room, so not great when visiting on business. Restaurant is abysmal. Bar closed at 10pm. Staff at breakfast have a truly horrible attitude, also refusing to replace items on the buffet that gone, even though breakfast still had an hour to go. I have stayed at this hotel a number of times before, but next time I am in the area I will be staying somewhere else.

It was a very disappointing stay. The toilet rim of the room we were in was very dirty. We informed the cleaner on our floor and showed her the dirty rim. We were told it was black limescale and cannot be cleaned. That all the toilets on that floor had the same problem. The key fobs were not working due to a technical issue overnight. When we returned for the second evening we found our room had not been cleaned because although we told the cleaners we had not told the front desk. We were not told this rule at check-in and is not clearly displayed. We had to move to another room for our second night where we still encountered problems with the keys. We also had to collect a second towel as there was only 1 towel in the room. This room did have a clean toilet.