Had booked a Premier Plus room on second floor, but as not TV was working was moved to another room on ground floor, room not as good as the first. Someone in the rooms above me kept moving about and was very heavy footed, I was kept awake until after 2am and then woken again at 4.30 same reason walking in room above. So all in all not much sleep. Would think twice about going to Premier Inn again.
5.0分
其他
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Absolutely fantastic experience with the premier inn reception staff. Her name was Taija I believe… hopefully I have spelt it correctly, but she made the stay that ever so more memorable. The rooms were to a clean and tidy standard too, about what you would expect to get in a room for a premier inn. I’d definitely stay again based off these factors.
4.0分
情侣出游
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I have used Swanley on several occasions and the staff are always friendly and very happy to help. The "plus" rooms are limited in number but are always very comfortable/clean. Like any hotel there are occasionally noisy guests but this is rare here. The location is easy to find and for me is perfect when visiting family. The Beefeater restaurant next door is ideal if you don't want to go far to eat. The breakfast is excellent value and the staff are very friendly.
5.0分
情侣出游
We use the Premier Inn at Swanley quite often. It's always clean and tidy and the staff are always friendly and helpful. Good value for money.
5.0分
其他
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I had a really pleasant stay at Premier Inn Swanley. The hotel is clean, comfortable, and in a great location easy to reach from the M25 and close to shops, Bluewater, and public transport. The room was spotless, the bed was super comfortable, and the whole place felt quiet and relaxing. I slept really well, and the blackout curtains made a big difference. The staff were friendly and professional, always happy to help with a smile. This hotel is great value for money. It’s exactly what you’d hope for clean, well-run, and welcoming. I’d definitely stay here again and recommend it to anyone visiting the area.
5.0分
家庭亲子
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Parking facilities good register your number plate at reception, reception very friendly good service, bedroom comfortable slightly smaller than some family rooms we have had. Breakfast cooked fresh and staff brilliant even though they were super busy
4.0分
独自旅行
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The hotel is always welcoming, staff are efficient and the room is as comfortable as you expect from a Premier Inn. There is plenty of free parking. But the attention to accessibility is poor with the only lift not working for six months now and volume of television set ridiculously low. The meal deal is no longer the great value that it once was.
5.0分
其他
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Excellent hotel very clean & spacious comfortable room. Breakfast in the Bull adjoining the hotel was good value very nice, the restaurant was very clean & well stocked, we didn’t have any other meals but the menu looked very reasonable with discounts if you ate more than once. We enjoyed our stay there it gave us the independence to stay close to our relatives but in our own quiet space. We phoned & requested a ground floor room as the lift is out of action & the staff were very accommodating . I would have no problem recommending staying there.
4.0分
情侣出游
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Good premier and great reception staff. Rooms clean and comfortable. Breakfast in the morning however, was terrible. Undercooked, tasteless and unappealing. The staff in the restaurant were miserable and obviously didn't want to be there which is how we felt after having our food served! Honestly the worst breakfast I've ever had at a premier inn. We cancelled the breakfast on the second morning of our stay and ate at a much netter place down the road. Save your money and eat elsewhere.
3.0分
独自旅行
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Room clean and tidy. Bed comfortable. Unfortunately room 202 which was mine was right by a corridor door that every time someone walked through would loudly shut with a thud. The room is also located just above the entrance to the Beefeater restaurant so I was disturbed by people shouting and talking loudly when they were outside the restaurant coming & going or sitting outside smoking. Having said that I have stayed here before in a different room away from said door and restaurant entrance and all was good......so if your offered room 202 or 201 ask for another room.
Had booked a Premier Plus room on second floor, but as not TV was working was moved to another room on ground floor, room not as good as the first. Someone in the rooms above me kept moving about and was very heavy footed, I was kept awake until after 2am and then woken again at 4.30 same reason walking in room above. So all in all not much sleep. Would think twice about going to Premier Inn again.
Absolutely fantastic experience with the premier inn reception staff. Her name was Taija I believe… hopefully I have spelt it correctly, but she made the stay that ever so more memorable. The rooms were to a clean and tidy standard too, about what you would expect to get in a room for a premier inn. I’d definitely stay again based off these factors.
I have used Swanley on several occasions and the staff are always friendly and very happy to help. The "plus" rooms are limited in number but are always very comfortable/clean. Like any hotel there are occasionally noisy guests but this is rare here. The location is easy to find and for me is perfect when visiting family. The Beefeater restaurant next door is ideal if you don't want to go far to eat. The breakfast is excellent value and the staff are very friendly.
We use the Premier Inn at Swanley quite often. It's always clean and tidy and the staff are always friendly and helpful. Good value for money.
I had a really pleasant stay at Premier Inn Swanley. The hotel is clean, comfortable, and in a great location easy to reach from the M25 and close to shops, Bluewater, and public transport. The room was spotless, the bed was super comfortable, and the whole place felt quiet and relaxing. I slept really well, and the blackout curtains made a big difference. The staff were friendly and professional, always happy to help with a smile. This hotel is great value for money. It’s exactly what you’d hope for clean, well-run, and welcoming. I’d definitely stay here again and recommend it to anyone visiting the area.
Parking facilities good register your number plate at reception, reception very friendly good service, bedroom comfortable slightly smaller than some family rooms we have had. Breakfast cooked fresh and staff brilliant even though they were super busy
The hotel is always welcoming, staff are efficient and the room is as comfortable as you expect from a Premier Inn. There is plenty of free parking. But the attention to accessibility is poor with the only lift not working for six months now and volume of television set ridiculously low. The meal deal is no longer the great value that it once was.
Excellent hotel very clean & spacious comfortable room. Breakfast in the Bull adjoining the hotel was good value very nice, the restaurant was very clean & well stocked, we didn’t have any other meals but the menu looked very reasonable with discounts if you ate more than once. We enjoyed our stay there it gave us the independence to stay close to our relatives but in our own quiet space. We phoned & requested a ground floor room as the lift is out of action & the staff were very accommodating . I would have no problem recommending staying there.
Good premier and great reception staff. Rooms clean and comfortable. Breakfast in the morning however, was terrible. Undercooked, tasteless and unappealing. The staff in the restaurant were miserable and obviously didn't want to be there which is how we felt after having our food served! Honestly the worst breakfast I've ever had at a premier inn. We cancelled the breakfast on the second morning of our stay and ate at a much netter place down the road. Save your money and eat elsewhere.
Room clean and tidy. Bed comfortable. Unfortunately room 202 which was mine was right by a corridor door that every time someone walked through would loudly shut with a thud. The room is also located just above the entrance to the Beefeater restaurant so I was disturbed by people shouting and talking loudly when they were outside the restaurant coming & going or sitting outside smoking. Having said that I have stayed here before in a different room away from said door and restaurant entrance and all was good......so if your offered room 202 or 201 ask for another room.