My wife and I stayed four nights. We took two all day game drives with a box lunch and a half day game drive that began with an early morning balloon flight over the western Serengeti. We visited in mid July and the great migration had already moved to the northern Serengeti for the Mara River crossing. However, there was ample non-migrating wildlife including herds of wildebeest, buffalo, zebra, giraffes and lions, cheetah, hippos, large crocs and many other animals. The camp sits in an elevated position with a view of the Serengeti. The staff at the camp provided outstanding service and the food was delicious. The meals are family style with a wide selection. Our guide, Elli, is one of the few female Serengeti guides. Elli did an excellent job locating wildlife and is a warm, friendly lady who was great company on the game drives. This was our fourth safari trip to Tanzania, but the first visit to Kirawira Serena camp. We enjoyed our stay.
9 / 24
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酒店回复: Thank you for your positive review on services, this is much appreciated and looking forward to hosting you again.
5.0分
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A really special place to stay with old colonial vibes. The rooms are perched up on wooden stilts and contain an old fashioned four poster bed, old wooden cabinets yet luxury shower and double bathroom sink. The food was exceptionally good and the service was magnificent. Animals coming up the pool was so cool and the view over the Savannah was unforgettable
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酒店回复: We are delighted to know that we made your stay enjoyable and memorable. Thank you very much, we are looking forward to hosting you again.
5.0分
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The ultimate safari location , luxury tented accommodation , attention to detail absolute spectacular views epitome of colonial styled safari set like out of Africa !!
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酒店回复: Dear kcmitchel, Greetings from Kirawira Serena Camp. We are delighted to note that you liked our camp, the set up, the location, views etc. Really appreciated and we looking forward to meeting again. Asante Sana.
一生难得的体验，住在丛林中的豪华帐篷里。帐篷里没有围栏，动物可以自由漫步，夜间有护林员护送您往返帐篷。帐篷里有手电筒，床头板上有一个紧急按钮，可以在遇到不速之客时呼叫保安。游泳池很漂亮。食物很棒。工作人员也很棒。帐篷比我家还好！
帐篷从未如此惊艳，我们住在 12A 号帐篷里。工作人员非常友好，非常热情。帐篷装饰精美，浴室也很漂亮。食物种类繁多，我们吃的每样东西都很美味。该地区有很多很棒的野生动物。我们一定会再来这里。
我对这家酒店的服务非常不满意。根据他们的取消政策，在入住前三天以上取消预订可以全额退款。我提前五个月取消了预订，但仍然没有收到退款。我们住在同一集团的另一家酒店 Serena Serengeti，并通过电子邮件、与员工面对面交谈和电话多次尝试解决这个问题。尽管如此，问题仍然没有解决。工作人员提到，通过他们的官方网站进行的预订由他们在肯尼亚的总部处理（使用 iHotel 系统），但没有提供任何后续行动或解决方案。缺乏沟通和不遵守退款政策令人非常沮丧。我不推荐这家酒店，因为他们的客户服务很差，完全无视解决这个问题。我希望这篇评论能引起人们对他们未能妥善处理客户查询和退款的关注，但不幸的是，我对这家集团的体验非常糟糕。
千万不要错过。位于海角的一座非常美丽的小屋，可欣赏到塞伦盖蒂的非凡景色。非常漂亮的公园、游泳池、酒吧。一切都是美好而温暖的。餐厅也位于地势最高处，还有宏伟、宽敞、装修精美的帐篷房。每间客房均设有美丽的观景露台！一个结界！此外，我们还利用了角马迁徙的开始。令人难以置信的表演！
我们在这里住了两晚，很愉快。这是一家豪华旅馆。景色令人难以置信。找一个能看到风景的帐篷。克里斯蒂娜和维克多非常棒，非常关注我们的需求。我们感谢他们的所有帮助。食物绝对棒极了。西格弗里德厨师很棒。房间很舒适。到处都有虫子，但他们提供喷雾。他们也喷洒房间。他们也有一个酒吧。您可以在门廊上享用早餐并欣赏热气球的景色。
这间帐篷旅馆环境优美，俯瞰西科里多尔（Western Cooridor），是最好的豪华露营场所。每个帐篷都位于一个凸起的平台上，提供隐私和微风，可以欣赏一望无际的平原景色。帐篷内部具有维多利亚时代的魅力，配有皮革衣柜、大理石和黄铜浴室以及 4 张带蚊帐的海报床。游泳池享有美景，坐落在花园之中，这给旅馆带来了非常特别的吸引力。我们住过的 5 家塞雷纳酒店中我们最喜欢的是因为它更小、更私密并且有特殊的细节。工作人员非常细心和热情。虽然有点远但是绝对值得。
房间住宿条件真的很好。你有一个房间风扇、漂亮的浴室和全封闭的帐篷，帐篷内配有洗浴用品、瓶装水和蚊帐。食物也很好，无线网络也很棒！
My wife and I stayed four nights. We took two all day game drives with a box lunch and a half day game drive that began with an early morning balloon flight over the western Serengeti. We visited in mid July and the great migration had already moved to the northern Serengeti for the Mara River crossing. However, there was ample non-migrating wildlife including herds of wildebeest, buffalo, zebra, giraffes and lions, cheetah, hippos, large crocs and many other animals. The camp sits in an elevated position with a view of the Serengeti. The staff at the camp provided outstanding service and the food was delicious. The meals are family style with a wide selection. Our guide, Elli, is one of the few female Serengeti guides. Elli did an excellent job locating wildlife and is a warm, friendly lady who was great company on the game drives. This was our fourth safari trip to Tanzania, but the first visit to Kirawira Serena camp. We enjoyed our stay.
A really special place to stay with old colonial vibes. The rooms are perched up on wooden stilts and contain an old fashioned four poster bed, old wooden cabinets yet luxury shower and double bathroom sink. The food was exceptionally good and the service was magnificent. Animals coming up the pool was so cool and the view over the Savannah was unforgettable
The ultimate safari location , luxury tented accommodation , attention to detail absolute spectacular views epitome of colonial styled safari set like out of Africa !!