Stayed two nights, good location and easy to park. Hotel room was very warm and no opening windows so didn’t have the best nights sleep. Reception staff appeared uninterested when checking in, no extra chat or pleasantries. Very understaffed at breakfast both mornings, meaning people were waiting for crockery, cutlery and some food items to be replenished on the buffet. Breakfast was not as good as at other Premier Inns we have stayed at.
5.0分
其他
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As usual brilliant short stay, breakfast in the restaurant cooked to order was superb .leah our waitress in the restaurant very caring friendly and helpful and worth a special mention ALLAN and KATHLEEN COLLIN . 19TH DEC2025
3.0分
情侣出游
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As usual, our stay at a Premier Inn was comfortable. However, at this particular location (Cleethorpes) the lady on duty at the reception clearly didn’t want to be there. She seemed rather miffed that we had arrived and needed to be attended to. The were no welcoming words. The price she offered was more than the online price so I asked if I could sit in the foyer and book online. ‘Suit yourself,’ was her curt reply. We asked for a quiet room and she allocated one. We checked if this was a quiet room. Her response was ‘Reasonably.’ Just a couldn’t care less attitude. On leaving the next morning she was on duty again, in the foyer, when we handed the key card in. No comments such as ‘Good morning; thank you; enjoy your day….’ Just totally disinterested in her role. I think some staff training is required.
4.0分
其他
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Regularly stay in Premier Inns and have been to this one before. The room had all the usual facilities and was clean. Our air conditioning unit control panel had part of the panel missing so it was virtually impossible to control the temperature. Staff at the bar at night and at breakfast seemed to be working on their own, but despite being busy were very friendly and helpful. Staff on reception could be more friendly. We left the hotel and the two staff just looked at us. No acknowledgement, smile or goodbye which I find strange for someone working in a front line customer facing role. Will continue to stay here in future as it is handy, has free parking and was very good value. A short training session on how to meet and greet customers would not go amiss. It's the little things that do make a difference.
3.0分
情侣出游
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Location is not too bad The atmosphere was dull in the restaurant l understand thus is new but try and have competitive prices. Outside pain looks run down Price was value for money rooms are big as usual
5.0分
其他
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Jo was very kind and extremely helpful with moving rooms for us. She is doing an amazing job at keeping the place running and everyone happy. Had a fantastic stay, would highly recommend staying. Thank you again Jo!
应该是本地住的最好的酒店了，早餐非常正宗
在这家酒店住得非常棒，员工都非常友好，房间也无可挑剔，简直满分10/10！我们住得很开心，早餐也很不错。我们一定会再来的，这正是我们所需要的美好周末假期！谢谢你们😊
住得非常愉快，非常感谢热情友好的员工们😁
员工很友善，设施也很干净整洁。
附近有很多吃饭的地方，比如赛百味、肯德基等等。步行20-30分钟即可到达克利索普斯火车站。
Stayed two nights, good location and easy to park. Hotel room was very warm and no opening windows so didn’t have the best nights sleep. Reception staff appeared uninterested when checking in, no extra chat or pleasantries. Very understaffed at breakfast both mornings, meaning people were waiting for crockery, cutlery and some food items to be replenished on the buffet. Breakfast was not as good as at other Premier Inns we have stayed at.
As usual brilliant short stay, breakfast in the restaurant cooked to order was superb .leah our waitress in the restaurant very caring friendly and helpful and worth a special mention ALLAN and KATHLEEN COLLIN . 19TH DEC2025
As usual, our stay at a Premier Inn was comfortable. However, at this particular location (Cleethorpes) the lady on duty at the reception clearly didn’t want to be there. She seemed rather miffed that we had arrived and needed to be attended to. The were no welcoming words. The price she offered was more than the online price so I asked if I could sit in the foyer and book online. ‘Suit yourself,’ was her curt reply. We asked for a quiet room and she allocated one. We checked if this was a quiet room. Her response was ‘Reasonably.’ Just a couldn’t care less attitude. On leaving the next morning she was on duty again, in the foyer, when we handed the key card in. No comments such as ‘Good morning; thank you; enjoy your day….’ Just totally disinterested in her role. I think some staff training is required.
Regularly stay in Premier Inns and have been to this one before. The room had all the usual facilities and was clean. Our air conditioning unit control panel had part of the panel missing so it was virtually impossible to control the temperature. Staff at the bar at night and at breakfast seemed to be working on their own, but despite being busy were very friendly and helpful. Staff on reception could be more friendly. We left the hotel and the two staff just looked at us. No acknowledgement, smile or goodbye which I find strange for someone working in a front line customer facing role. Will continue to stay here in future as it is handy, has free parking and was very good value. A short training session on how to meet and greet customers would not go amiss. It's the little things that do make a difference.
Location is not too bad The atmosphere was dull in the restaurant l understand thus is new but try and have competitive prices. Outside pain looks run down Price was value for money rooms are big as usual
Jo was very kind and extremely helpful with moving rooms for us. She is doing an amazing job at keeping the place running and everyone happy. Had a fantastic stay, would highly recommend staying. Thank you again Jo!