I have stay here when I come to Pleasanton rather it’s just for a visit with families or family with health issues. Clean property and quiet. Never had a problem with management always been a good experience. Arlene Sweeney
5.0分
其他
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I have stayed here off and on for the last 10 years because it is clean and accommodating to my family
I have older siblings that are ill and I am close by to visit them. Staff is accommodating.
酒店回复: Thank you...Managements........
5.0分
商务出差
great beds!
this place has the most comfortable beds in any discount chain!
3.0分
其他
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Upset and frustrated
It’s was ok. The day before we got a call that our room was down graded to 2 beds Instead of 3 beds and there was 5 of us so that was upsetting and still charged the same price. It was a tight stay.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay with us. We apologize for the inconvenience and disappointment caused by the room downgrade, which resulted in a tighter space for your group of five.We understand that this was not the experience you expected, and we regret that we were unable to meet your needs. We want to assure you that we take your feedback seriously and are working to improve our room assignment to prevent similar situations in future Thank you again for your feedback. We hope to have the opportunity to serve you better in the future.
4.0分
其他
They need to take the trash out and put clean towels
3.0分
商务出差
Lizard in our room, outdated room until we were moved.
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酒店回复: Sorry for inconvenience. Thank you for the cooperation. We will try to do our best next time, Thank you
1.0分
其他
The room was u dear construction and not ready for my family and me.
4.0分
商务出差
Nice clean motel, comfortable bed
3.0分
其他
Clerk had to fix tv, no phone, no soap, light bulb in lamp out
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酒店回复: Thank you for taking the time to share your experience with us. We apologize for the inconveniences you encountered during your stay. We have taken note of the issues you mentioned, and we assure you that we are addressing them with our team to prevent any future occurrences. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to provide you with a better experience in the future.
非常好,干净,水温适宜,水量充足。
I have stay here when I come to Pleasanton rather it’s just for a visit with families or family with health issues. Clean property and quiet. Never had a problem with management always been a good experience. Arlene Sweeney
I have stayed here off and on for the last 10 years because it is clean and accommodating to my family
I have older siblings that are ill and I am close by to visit them. Staff is accommodating.
great beds!
this place has the most comfortable beds in any discount chain!
Upset and frustrated
It’s was ok. The day before we got a call that our room was down graded to 2 beds Instead of 3 beds and there was 5 of us so that was upsetting and still charged the same price. It was a tight stay.
They need to take the trash out and put clean towels
Lizard in our room, outdated room until we were moved.
The room was u dear construction and not ready for my family and me.
Nice clean motel, comfortable bed
Clerk had to fix tv, no phone, no soap, light bulb in lamp out