酒店回复: Please let us know what small details were missed. We can't correct them if we don't know. Safe TravelsChristopher
5.0分
情侣出游
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The staff was friendly, hospitable and helpful for check-in and check-out, the rooms and bathroom were clean, spacious and comfortable, the beds were comfortable and the breakfast was plentiful in options and portions and delicious.
5.0分
其他
Breakfast was good and I like how it starts at 6am instead of 7am like most hotels. Rooms were clean and front desk staff friendly.
5.0分
其他
The inn was fresh, clean, and very well-kept. Desk attendant was very nice and helpful. The room was spotless and very nicely furnished and appointed.
4.0分
家庭亲子
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Property was clean and staff were friendly. The free breakfast met the expectations for a free continental-hotel breakfast. Pool was small but well-kept. Convenient access to 81.
5.0分
情侣出游
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We stayed here while driving through the area. So glad we picked this place. It is reasonably priced, and worth what we paid. Probably the best breakfast we’ve ever had.
5.0分
其他
Our stay was great. Clean, friendly staff and accommodating. Definitely would stay again.
1.0分
家庭亲子
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The room we booked on ******* was not available the day of check in so they gave us two adjoining rooms. Once we made our way to our new rooms, a lady was changing the locks on all of the doors in the hallway; no one at the check in staff mentioned that at all. Had to wait 10 minutes for her to change our locks. After driving for 7 hours, it was not a great start to the stay. Once we were in our room, our kids discovered dirty clothes, including men’s underwear, hanging up in the closet. How did housekeeping miss that?
The tv didn’t work in the kids room, so they just used their devices. All in all, it was a poor experience and I would never stay there again.
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酒店回复: Dear Christopher We’re truly sorry that your recent stay with us began so poorly. After a long seven‑hour drive, it’s unacceptable that your reserved room wasn’t available, you waited while locks were changed without any notice and then discovered dirty clothes in the closet. On top of that, the TV in your children’s room wasn’t working.This is far below our standards. We take full responsibility and are implementing changes to our check‑in and housekeeping procedures to ensure this doesn’t happen again.
5.0分
其他
Very helpful and polite staff. Clean and well stocked toom. Thx
5.0分
情侣出游
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This place is a hidden gem! Just off 81 (literally) it is easy to find. The town of Salem is a 5 min ride away with places to eat. Beds are comfortable and shower is hot. We’ll be staying here again!
Bps小细节没有达到汉普顿酒店的期望。
The staff was friendly, hospitable and helpful for check-in and check-out, the rooms and bathroom were clean, spacious and comfortable, the beds were comfortable and the breakfast was plentiful in options and portions and delicious.
Breakfast was good and I like how it starts at 6am instead of 7am like most hotels. Rooms were clean and front desk staff friendly.
The inn was fresh, clean, and very well-kept. Desk attendant was very nice and helpful. The room was spotless and very nicely furnished and appointed.
Property was clean and staff were friendly. The free breakfast met the expectations for a free continental-hotel breakfast. Pool was small but well-kept. Convenient access to 81.
We stayed here while driving through the area. So glad we picked this place. It is reasonably priced, and worth what we paid. Probably the best breakfast we’ve ever had.
Our stay was great. Clean, friendly staff and accommodating. Definitely would stay again.
The room we booked on ******* was not available the day of check in so they gave us two adjoining rooms. Once we made our way to our new rooms, a lady was changing the locks on all of the doors in the hallway; no one at the check in staff mentioned that at all. Had to wait 10 minutes for her to change our locks. After driving for 7 hours, it was not a great start to the stay. Once we were in our room, our kids discovered dirty clothes, including men’s underwear, hanging up in the closet. How did housekeeping miss that?
The tv didn’t work in the kids room, so they just used their devices. All in all, it was a poor experience and I would never stay there again.
Very helpful and polite staff. Clean and well stocked toom. Thx
This place is a hidden gem! Just off 81 (literally) it is easy to find. The town of Salem is a 5 min ride away with places to eat. Beds are comfortable and shower is hot. We’ll be staying here again!