酒店回复: Gracias por elegir Hampton Inn Cotulla.Me disculpo por su tiempo de espera y me dirigiré al personal.Esperamos verlo en su próxima estadía.
5.0分
商务出差
Clean room, breakfast and dinner were included, helpful staff. Very nice facility.
4.0分
其他
Need to maximize the breakfast options per the amount of guests.
5.0分
其他
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Weekend quick trip with the family. Stayed overnight arrived late to a clean lobby. Front desk was friendly and gave us our room key quickly. When arriving into room found nice and neat and clean. Breakfast had a variety of options for it being continental. Great stay.
4.0分
其他
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Hotel was clean, well-lit and easy to locate. Room was comfortable, quiet and large. Could easily work long term out of this room. Unfortunately, the bed was a little hard for my taste, so I didn't sleep well. But it was safe and otherwise good.
5.0分
其他
Great coffee and really comfortable beds
5.0分
其他
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Very friendly and helpful staff. Common area was very clean and room was clean at check in. Ground around the hotel are maintained nicely. Lengthy breakfast time, so if you're up early, you're good to go. Was here for a work quick trip, but would stay again next time I'm in the area. Recommend staying if you're in Cotulla.
他们没有正确办理我的入住手续
他们没有正确办理我的入住手续，我用现金支付，第二天他们告诉我我没有入住，他们向我的卡收取了全额费用。
客户服务
酒店条件很好，设施也很棒。但是，客服真的很糟糕。他们非常粗鲁，看起来好像很讨厌自己的工作。
糟糕的个人服务，没有足够的食物选择，又脏又旧
接待处缺少工作人员......
很多客人都在等人来接他们……我到的时候等了 15 分钟，我们又等了 20 分钟
Clean room, breakfast and dinner were included, helpful staff. Very nice facility.
Need to maximize the breakfast options per the amount of guests.
Weekend quick trip with the family. Stayed overnight arrived late to a clean lobby. Front desk was friendly and gave us our room key quickly. When arriving into room found nice and neat and clean. Breakfast had a variety of options for it being continental. Great stay.
Hotel was clean, well-lit and easy to locate. Room was comfortable, quiet and large. Could easily work long term out of this room. Unfortunately, the bed was a little hard for my taste, so I didn't sleep well. But it was safe and otherwise good.
Great coffee and really comfortable beds
Very friendly and helpful staff. Common area was very clean and room was clean at check in. Ground around the hotel are maintained nicely. Lengthy breakfast time, so if you're up early, you're good to go. Was here for a work quick trip, but would stay again next time I'm in the area. Recommend staying if you're in Cotulla.