酒店回复: Thank you for taking the time to share your feedback, and I sincerely apologize for the inconvenience caused during your stay. We’re truly sorry that this affected your experience, We do take guest concerns seriously, and I appreciate you bringing this to our attention as we don't know what nights Caltrans are running the generators. In the meantime, please know that we are reviewing the situation with our team and with Caltrans to explore possible solutions. In cases like this, we would normally suggest a room change or other accommodations, so please feel free to reach out to us directly for any future stays, and we’ll make sure you're taken care of.I truly appreciate your kind words about the view and the potential of our property despite the noise, and I hope we have the opportunity to provide you with a much more enjoyable experience in the future.Again, my deepest apologies for the inconvenience, and thank you for your understanding.
酒店回复: We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We have noted your concerns, unfortunately we have no control over CalTrans or their projects. We have reached out to CalTrans to get any information possible as to when they will be working/working nights etc....We hope to welcome you back to Gualala Country Inn in the future!
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的地方，非常舒适。房间宽敞，设施齐全。真是一段美好的时光。
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酒店回复: Thank you so much for your kind words! We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We hope to welcome you back to Gualala Country Inn in the future!
1.0分
其他
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Parking was easy, location is good. I'm guessing it's a pet friendly layout. Staff was pleasant and easy check in. Construction present on the street towards the beach has been present for a month or two? Front desk said they usually work till about 7:00 p.m.? They were at it till 9:00 p.m. power tools and trucks with lights and backup signals, some Earth moving equipment. What was not anticipated was running dewatering pumps 24 hours a day and after the crew left after dinner hour they had a flood light trailer running a generator throughout the evening, exhaust fumes prevented opening the only available windows on the beach side, that wipes out pretty much taking showers and not going to bed in a steamy sauna of a room. Partial sleep and and 6:00 a.m. wake up to generators and trucks arriving, wasn't real upset about the coffee maker only putting out one pod of coffee. I took off in the car to go find coffee at the gas station and the wife and daughter tried to get a another hour of sleep to no avail. At least post that there is construction and that maybe you're offering a half off room rate, at least the six company vehicles for the construction crew staying at the location remained pretty hush as they had a corner of parking lot location to prepare their dinner trying to calling it a night. It's a great View and a small town so the highway gets real quiet after sunset, my guess is it's great when they don't have a highway project going on. Three options just blocks away!
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酒店回复: Thank you for your feedback; it truly means a lot to us. We strive to provide a comfortable and memorable experience for all our guests. We have noted your concerns. Unfortunately, we cannot dictate when Caltrans is working. They do not provide us with a schedule as they are working up and down the coast. We are not sure when they will be working on that site. We hope to welcome you back to Gualala Country Inn in the future!
5.0分
其他
Construction next door with bright light shining all night long, happy to have room darkening curtains and no activity overnight.
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酒店回复: Thank you so much for your positive review. We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We hope to welcome you back to Gualala Country Inn in the future!
4.0分
家庭亲子
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The hotel was perfectly situated, close to ocean views & bluff walks, groceries, and food options. The room was big enough and clean-ish. I would stay here again with my family, but the place is quite dated with some of what you’d expect with old bathrooms. Beds were comfortable and clean. When we stayed, they said they were in the process of updating the TVs to allow streaming.
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酒店回复: Thank you so much for your kind words! We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We hope to welcome you back to Gualala Country Inn in the future!
3.0分
商务出差
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The staff is accommodating and friendly. There is nothing that could be done about the major construction project occurring in front of the hotel. The quality of the towels was good but the bedding needs an upgrade beginning with the mattresses. The hotel is conveniently located and within walking distance to a few restaurants and grocery stores.
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酒店回复: Thank you for taking your time to share your feedback. We're glad to hear you see the property's potential, and we appreciate your honest comments about areas for improvement. We are continuously working on updates and enhancements to make the guest experience even better. We hope you'll consider staying with us again in the future to see our progress!
5.0分
其他
We had a wonderful time. We were happy with everything. The shower is the only thing we saw that needed upgrading. Thank you. Very clean
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酒店回复: Thank you so much for your kind words! We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We hope to welcome you back to Gualala Country Inn in the future!
5.0分
其他
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The manager was very helpful when we had to change a reservation. Charming, well-appointed rooms. Very convenient walking to restaurants, bookstores, galleries, etc.
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酒店回复: Thank you so much for your kind words! We strive to provide a comfortable and memorable experience for all our guests, and your feedback truly means a lot to us. We hope to welcome you back to Gualala Country Inn in the future!
卫生一般般，有虫子，住的人多
加州交通局从黄昏到黎明都在运行一台发电机，为国王套房窗外的灯光供电。我们住的房间现在应该没法用，因为噪音太大了。要不然，这地方应该不错，虽然有点老旧，但海景很美。其他一些评论也提到了发电机的类似问题，但目前还没有采取任何措施来解决这个问题。窗户不能开，噪音大得吓人，即使关上窗户，发电机仍然整晚嗡嗡作响。
不太愉快
房间整体氛围舒适，但最大的问题是窗外正在施工，我们却浑然不知。聚光灯整晚都对着我们的窗户，让人难以入睡。房间里的冰箱在我们整个入住期间都发出咔哒咔哒的声音。与我们的期望非常不符。
很棒的地方，非常舒适。房间宽敞，设施齐全。真是一段美好的时光。
Parking was easy, location is good. I'm guessing it's a pet friendly layout. Staff was pleasant and easy check in. Construction present on the street towards the beach has been present for a month or two? Front desk said they usually work till about 7:00 p.m.? They were at it till 9:00 p.m. power tools and trucks with lights and backup signals, some Earth moving equipment. What was not anticipated was running dewatering pumps 24 hours a day and after the crew left after dinner hour they had a flood light trailer running a generator throughout the evening, exhaust fumes prevented opening the only available windows on the beach side, that wipes out pretty much taking showers and not going to bed in a steamy sauna of a room. Partial sleep and and 6:00 a.m. wake up to generators and trucks arriving, wasn't real upset about the coffee maker only putting out one pod of coffee. I took off in the car to go find coffee at the gas station and the wife and daughter tried to get a another hour of sleep to no avail. At least post that there is construction and that maybe you're offering a half off room rate, at least the six company vehicles for the construction crew staying at the location remained pretty hush as they had a corner of parking lot location to prepare their dinner trying to calling it a night. It's a great View and a small town so the highway gets real quiet after sunset, my guess is it's great when they don't have a highway project going on. Three options just blocks away!
Construction next door with bright light shining all night long, happy to have room darkening curtains and no activity overnight.
The hotel was perfectly situated, close to ocean views & bluff walks, groceries, and food options. The room was big enough and clean-ish. I would stay here again with my family, but the place is quite dated with some of what you’d expect with old bathrooms. Beds were comfortable and clean. When we stayed, they said they were in the process of updating the TVs to allow streaming.
The staff is accommodating and friendly. There is nothing that could be done about the major construction project occurring in front of the hotel. The quality of the towels was good but the bedding needs an upgrade beginning with the mattresses. The hotel is conveniently located and within walking distance to a few restaurants and grocery stores.
We had a wonderful time. We were happy with everything. The shower is the only thing we saw that needed upgrading. Thank you. Very clean
The manager was very helpful when we had to change a reservation. Charming, well-appointed rooms. Very convenient walking to restaurants, bookstores, galleries, etc.