The staff at front desk was exceedingly polite Helped me wit luggage and was instrumental in reserving Uber for 3:55 AM pickup Couldn’t ask for better service
Claudia
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酒店回复: Dear Guest, Thank you so much for your kind recommendation! We truly appreciate you sharing your thoughts, and it means a lot to us. We look forward to welcoming you back whenever you're in the area. Kind regards.
5.0分
情侣出游
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The hotel has clearly been renovated recently. The rooms are extremely comfortable and clean, the finishes in the bathroom/shower are high quality. Highly recommend.
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酒店回复: Dear Guest, Thank you so much for your kind recommendation! We truly appreciate you sharing your thoughts, and it means a lot to us. We look forward to welcoming you back whenever you're in the area. Kind regards.
1.0分
其他
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When I walked in the bathroom smelled like sewage. When I called the front desk they said they were completely full and suggested I flush the toilet and keep the bathroom door closed
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酒店回复: I sincerely apologize for the issues you encountered during your stay. It's clear we fell short in delivering the quality experience you deserved. We are addressing these concerns with our team to ensure they are not repeated. Thank you for your feedback, and we hope to have another opportunity to meet your expectations in the future.
5.0分
其他
Convenient. We had a suite and it was very spacious and nice considering we were there a week. Staff were nice and hotel was clean
5.0分
家庭亲子
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Very nice hotel property. Rooms were clean and spacious. Very friendly and helpful staff. Bahama Mama waitress in the restaurant was very sweet and kind for breakfast. Nice gym. Close to Sawgrass and shopping. Easy parking.
4.0分
其他
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Good property and the staff were very friendly and attentive. Rooms were very well laid out. Bathroom was a great size and very nicely appointed. Breakfast was very good. Pool area was clean and well laid out. Fitness center was adequate for my needs. I will be traveling to this area frequently for business so I will most likely use this property again.
4.0分
其他
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99.5% perfect - coffee didn’t measure up
All went well.
Only one issue……
The morning complementary coffee was a slight disappointment.
工作人员非常友好，服务也很棒。
即使是水和Wi-Fi都要收费。
入住体验很棒。客户服务一流。
The staff at front desk was exceedingly polite Helped me wit luggage and was instrumental in reserving Uber for 3:55 AM pickup Couldn’t ask for better service
Claudia
The hotel has clearly been renovated recently. The rooms are extremely comfortable and clean, the finishes in the bathroom/shower are high quality. Highly recommend.
When I walked in the bathroom smelled like sewage. When I called the front desk they said they were completely full and suggested I flush the toilet and keep the bathroom door closed
Convenient. We had a suite and it was very spacious and nice considering we were there a week. Staff were nice and hotel was clean
Very nice hotel property. Rooms were clean and spacious. Very friendly and helpful staff. Bahama Mama waitress in the restaurant was very sweet and kind for breakfast. Nice gym. Close to Sawgrass and shopping. Easy parking.
Good property and the staff were very friendly and attentive. Rooms were very well laid out. Bathroom was a great size and very nicely appointed. Breakfast was very good. Pool area was clean and well laid out. Fitness center was adequate for my needs. I will be traveling to this area frequently for business so I will most likely use this property again.
99.5% perfect - coffee didn’t measure up
All went well.
Only one issue……
The morning complementary coffee was a slight disappointment.
Hot Yes
Plentiful yes
Rich bold tasteful -NO.