酒店回复: Thank you for sharing your feedback. I’m glad to hear you enjoyed your room and that our front desk team made a good impression! I understand your concerns about our housekeeping service. We currently provide daily service upon request, but I appreciate you pointing that out — your comments help us make sure guests are better informed and taken care of. I hope we’ll have the chance to welcome you back for an even smoother stay next time.
酒店回复: Thank you so much for your thoughtful review! We're glad to hear you enjoyed your stay overall, especially the spacious room, comfortable bed, and the variety at breakfast. We do apologize for the smoke odor you experienced and appreciate your understanding and flexibility in managing it. Thank you as well for noting that a room change was offered — we always strive to make sure our guests are comfortable. We hope to welcome you back again soon!
酒店回复: Thank you for sharing your experience with us. We're truly sorry to hear about the incident in the parking lot — we understand how frustrating and upsetting that must have been. While our location offers convenience, we recognize the importance of safety and are actively reviewing ways to improve security, including surveillance. We also appreciate your feedback on the condition of the property, we are under new management and we are actively working towards getting our renovations. Thank you again for your comments, and we hope you'll give us another opportunity to provide a better stay.
酒店回复: We’re sorry to hear about your experience. However, we’re now under new management and are working hard to make improvements across the board. We’d love the chance to welcome you back and leave a better impression. In the future, please don’t hesitate to let us know about any disturbances during your stay so we can address them right away.
5.0分
其他
原文
翻译提供方:Google
简短却很贴心!
房间布局舒适宽敞(不像标准的酒店房间),设施也很齐全。
展开
酒店回复: Thank you for your kind review! We're glad to hear you enjoyed the spacious room layout, as well as the amenities. It's great to know we could offer you more than a standard hotel experience. We hope to welcome you back soon!
2.0分
其他
原文
翻译提供方:Google
房子不错。唯一的问题是冰箱噪音太大,让我整晚都睡不着。
展开
酒店回复: Thank you for your review and for letting us know about the issue with the refrigerator. We're glad you liked the property overall, but we're sorry to hear that the noise disrupted your rest. We’ll look into this right away to ensure it doesn’t affect future stays. We appreciate your feedback and hope to have the chance to welcome you back for a more comfortable experience.
4.0分
其他
原文
翻译提供方:Google
工作人员超级友好。房间淋浴可以更干净一些。床太软了。
展开
酒店回复: Thank you for your feedback! We're happy to hear you enjoyed our friendly staff and found the bed comfortable. We apologize for the cleanliness of the shower not meeting expectations — we'll be sure to address this with our housekeeping team. We appreciate you bringing it to our attention and hope to welcome you back for an even better stay next time.
4.0分
家庭亲子
原文
翻译提供方:Google
无论我需要什么,它都能满足。
展开
酒店回复: Thank you for sharing your feedback. We’re glad we could meet your needs during your stay, and we hope to welcome you again for an even better experience next time.
4.0分
其他
原文
翻译提供方:Google
住宿体验非常好,我推荐它。
展开
酒店回复: Thank you for your kind words and recommendation. We’re so glad to hear you had a very good stay and truly appreciate your feedback. We look forward to welcoming you back again soon
房间和前台服务人员都很好,但是他们不是每天都打扫。除非你主动索要,否则他们不会提供干净的毛巾。我觉得他们应该改进清洁工作;其他方面都很好。
我们在这里住得很开心。房间很大,床很舒服,免费早餐也有很多不错的选择。可惜的是,房间里确实有点烟味,是从浴室的通风口飘进来的。不过这对我们来说没什么大不了的,因为我们只是关上门,偶尔开着浴室的风扇通风一下。虽然有人建议我们换房间,但我们已经把行李都搬走了。
我们参加了一个会议,住了四天,结果他们在停车场砸碎了我们的车窗。没有监控摄像头。这太烦人了。酒店设施老旧了。离机场很近,周围有很多快餐店。
隔壁邻居半夜尖叫,和房间里的其他人争吵,说脏话。好几个人半夜闯进邻居房间,关上门,然后摔门而去。这看起来不太安全。谁能进房间都无法控制。
早餐太难吃了,最好的一餐是酸奶和香蕉,咖啡是温的。隔壁的房间非常吵闹。
简短却很贴心!
房间布局舒适宽敞(不像标准的酒店房间),设施也很齐全。
房子不错。唯一的问题是冰箱噪音太大,让我整晚都睡不着。
工作人员超级友好。房间淋浴可以更干净一些。床太软了。
无论我需要什么,它都能满足。
住宿体验非常好,我推荐它。