酒店回复: Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. We'll be sure to pass your praise along to our outstanding team. We hope to welcome you back again soon!
酒店回复: Thank you so much for taking the time to share your feedback about your recent stay at Marriott. I am delighted to hear that you had a wonderful stay with us and that our staff was able to assist you in a helpful manner.I understand how important it is to have access to food, especially when you need to take medication. It's heartwarming to hear that our desk clerk went above and beyond to ensure your comfort by offering his dinner. Your refusal of his kind gesture exemplifies your consideration.I'm pleased to know that our team went a step further and arranged for you to have a plate and utensils from the kitchen so you could enjoy your frozen meal from the gift shop. It is our goal to provide a comfortable and accommodating experience for all our guests, and I'm glad we were able to do so for you.Your kind words about our staff's assistance and the overall experience means a lot to us. We value your feedback greatly. Rest assured, I will personally make sure to share your compliments with the entire team. They will be thrilled to know that their efforts were appreciated.Once again, thank you for choosing Marriott, and we look forward to welcoming you back for another wonderful stay in the future.Thank you.
酒店回复: Thank you so much for taking the time to share your feedback about your recent stay with us at Boca Raton. We greatly appreciate your continued loyalty over the past 15 years, and it brings us immense joy to know that our attention and service have consistently met your expectations.Your kind words about our dedicated MClub staff truly mean the world to us. They strive to provide outstanding service and create memorable experiences for all our guests. We are thrilled to hear that both the male breakfast attendant and the evening female attendant left a lasting positive impression on you. They will be recognized for their exceptional efforts and commitment to delivering a five-star experience.Our team is grateful for your support, and we are excited to welcome you back on your next visit. If you ever have any further feedback or need assistance, please do not hesitate to reach out to us directly. We are here to ensure that every aspect of your stay is exceptional.Thank you once again for your kind words and for being a valued guest. We look forward to creating many more wonderful memories together.
5.0分
家庭亲子
原文
翻译提供方:Google
超级棒的酒店。我喜欢它的位置和附近的所有餐厅。调酒师和前台都非常友好。价格有点贵,但值得。
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酒店回复: Thank you for sharing your kind words! We’re delighted to hear you enjoyed our convenient location and the variety of restaurants nearby. It’s wonderful to know our bartender and front desk team made such a positive impression on your stay. We truly appreciate your feedback regarding value, and we’re glad you found the experience worthwhile. We look forward to welcoming you back for another memorable visit!
酒店回复: Lynn,Thank you for the good rating! I am happy to hear we provided a a great and convenient home-base for your stay in Boca Raton. I do apologize that some elements of our room design caused some frustration, but we greatly appreciate the feedback. We will look forward to your next stay with us!
位置其实并不偏,出门打个车去机场、去饭店、去看自由女神岛,都方便的。
房间整洁 但是较小
虽然酒店员工非常友好热情,但我对万豪酒店的体验还是有些失望。首先是洗澡时水管爆裂。经理非常积极地联系了我,并给了我一些万豪旅享家积分和免费饮品券作为补偿。早餐价格过高,要26美元,而且只有工作日才提供免费咖啡。周末一杯12盎司的咖啡就要6美元,这实在令人费解。总而言之,我觉得万豪酒店并不比我住过的其他地方好多少。考虑到我支付的价格,我期望能得到更好的服务,至少应该提供免费咖啡。这家酒店真的没有什么特别之处。建议您多了解一下附近的其他酒店,我相信您一定能找到更好的选择。
虽然自助早餐不错,但我们还是邀请朋友来酒店吃晚餐。真是糟糕透了。上菜速度非常慢。一共上了三份,第四份等了很久。土豆都是冷的。还得退回去。菜品也凉了。摆盘很差。鱼的份量很小。经理给了我们免费的饮料券,以弥补糟糕的食物和糟糕的服务。
失望
入住期间房间里一直有头发,尽管我们去了前台,但始终没有提供足够的浴巾(两位客人6天,只有两条毛巾和一条浴巾)。我从房间打电话到前台,却无人接听。我们那层楼的制冰机坏了。我被告知大堂有早间咖啡站,但实际上没有,而且大堂里的一杯咖啡竟然要6美元!很多便宜的酒店大堂里都有咖啡。非常失望。
我通常不住酒店,但这次我很高兴选择了万豪。
房间很干净,没有异味。工作人员非常棒!他们甚至为我遗留的物品办理了退还保险,几天后我就收到了!我非常喜欢整个体验。
入住体验很棒。工作人员非常乐于助人。我晚上11点到达办理入住。需要吃点东西吃药。没有开门。前台服务员主动提出要吃晚餐,但我拒绝了。他从厨房拿来盘子和餐具,让我可以吃礼品店买的冷冻食品。
以后肯定还会住这里
15 年来,我每年在这家酒店住超过 60 天,至今仍享受着每次入住时感受到的关怀和服务。酒店里的每个人都非常体贴周到。MClub 的员工是全国最好的之一,我对男早餐服务员和女晚间服务员都赞不绝口。他们绝对是五星级的⭐️⭐️⭐️⭐️⭐️!
超级棒的酒店。我喜欢它的位置和附近的所有餐厅。调酒师和前台都非常友好。价格有点贵,但值得。
这套房子干净整洁,地理位置优越,我很庆幸自己选择了这里。而且,就地理位置而言,这可能是为数不多的性价比高的选择之一。不过有一点不太妥:由于房间设计“审美”,房间里没有抽屉或任何储物空间。浴室洗手池对面有四个相对较小的抽屉和一个挂东西的空间——同样,空间不大。储物空间和洗手池之间的空间非常狭窄。
最荒谬的设计是,马桶和浴缸/淋浴间都留出了相当大的空间,但三面墙上却没有一个挂毛巾的挂钩,除了门后面那个挂钩,它根本就不是用来挂毛巾的。我简直无法形容我有多讨厌把毛巾挂在墙上的熨衣板上。