Stayed here for one night. Room was clean and bed was comfy. Only one towel for two people. No drinking glasses. Tea and coffee were minimal and barely any liquid soap. Was nice and quiet for the evening, I think this would be an issue if not in an even number room though. Noisy traffic in the morning as shoppers driving to the shops right next to you so I don’t think ideal in warmer weather when you would like a window open. Premier inn sign was covered in green mould on the building outside.

A really lovely place to stay, very comfortable beds,clean,and very obliging staff especially one member called Nicky Partridge who went out of her way to make our stay extra special. Thank you for a lovely stay 😊

Easy access to the main A30 Clean and tidy, welcoming at reception. Room clean and tidy. Breakfast cooked to order which ment very fresh and delicious. Well worth the money. Stay every time in Cornwall.

Really central yet amazingly quiet location in Cornwall just off the A30. Located in a shopping village it benefits from M&S, Boots, TKMax, Starbucks, and 24hr McDonalds as well as a well equipped 24hr Shell fuel station amongst the outlets within 100m of the hotel. A very friendly atmosphere made all the more appealing by a room that was both clean and well appointed with an en-suite shower and bathroom.

On arrival the check in was ok but could have been better as the 2 people at the desk would rather talk to each other it seemed. So i let this go as they seemed like nice people. We then went to our room and found it looking like it needed a bit of updating. Ie the toilet basin cracked and broken ,dents in the walls ,and mould inbetween the tiles in the bathroom. Maybe abetter maintenance schedule needed here? We then went next door to the restaurant which was ok the drinks was fine but the chefs need a little lesson in not overcooking foods.. I have stayed at this place several times over the years as its very handy for newquay . I am not sure about going again now .i really did expect better.

The hotel looks very tired from the outside but once inside room was very modern and upto date although next door to a dual carriageway you could not hear anything in the room.

I went for 4 nights with my wife and granddaughter over the August bank holiday 2025. I used to stay here back in the 90s and sadly nothing has changed buildings-wise. Back then there was a problem with noise, now the problem is HEAT. Room was 26.5°C (outside temp was 14°C) when we arrived with a fan on No. 12 maximum blow, which just moved the hot air around the room, it is NOT aircon. The window opens around 5cm, just not enough to make a difference. The room was just a sauna with a bathroom that smelt of damp and mould. The net curtains were dirty and the room was sweltering, just like a sauna. Terrible sleep due to heat, and clothes stuck to me for same reason after showering. I tried to get a change of towels and bins emptied after two days, however there was no one on reception to ask, I had to leave a note on a tourist leaflet, then saw receptionist having a chat in the corridor with a cleaner. The cleaners left two fresh towels and emptied my bin only. I paid £331 for 4 nights, not a King's ransom, but an average of £82.75 which is far more than it was worth. The receptionist told me that all the guests complain about the heat, but it is NOT mentioned in their advertising, which I think borders on dishonesty. I will NOT stay here again

Just got back from this Premier Inn have stayed here several times over the years. It has gone down big time it looks grubby from the outside,net curtains were filthy as were the windows,mould on bottom of shower curtain only good thing was the fan in the room. The pub next door is also grubby and food is awful both places need a serious upgrade,will not be staying at this one again.

All good and as expected however the room was so hot (28 degrees) which made it difficult to sleep. A fan was provided however this didn’t make a great deal of difference.