Absolutely fantastic hotel for family. The restaurant has a soft play area inside and it is ideal when the kids are finished to enjoy the play area while the adults finish or have some drinks.
5.0分
其他
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We really enjoyed our stay at the hotel. The welcome at reception was very friendly and we immediately felt at home. The room was comfortable and very clean. The bathtub in the bathroom was very inviting and there was a proper shower as well, stepping into the bathtub. The view across Belfast Lough was beautiful, with large ferries passing. The lights of Belfast could be seen in the distance. The dinner in the restaurant was delicious and very good value. The manager and staff at the restaurant were very kind. We went back the next evening! Located directly opposite Carrickfergus Castle, the castle is even more stunning when it is lit-up at night. There is also a big supermarket opposite (Sainsbury's), which is very convenient. On the first night, I didn't know how to adjust the heating on the panel and the night receptionist on duty, brought me a portable heater within a few minutes, just in case. We ended up taking taxis, even though there is also a train connection to Belfast (and Larne Harbour) from Carrickfergus Station. Many guests, also from ROI and mainland UK, came by car and there is ample parking in front of the hotel for hotel guests. We would definitely stay at the hotel again. It was a very sweet experience! Thank you to all the staff!
5.0分
其他
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We stayed here over Halloween weekend and had a wonderful stay- everyone we met was super friendly, they really went over and above to make our kids feel special- giving them treat bags and had a find the ghost game which they loved! Great play area which we got a table right outside so we could enjoy our dinner and keep an eye on children at the same time and room was spotless! Will hopefully be back very soon!
4.0分
其他
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The hotel was quiet despite being very busy and the room was spotless. The meal deal was great value and the restaurant staff were professional, pleasant and well trained. Special mention to Roberta in the restaurant. I had a leg injury that significantly impacted on my mobility. Roberta took me under her wing, taking my order so I didn't have to order at the bar, ensuring my food was ok and delivering and refilling my drink. She looked out for me the following evening and provided the same exemplary service. A real gem and an asset to the company. My only issue, which wouldn't normally apply, was the fact that my accessible room was as far away from reception and the restaurant as it was possible to be. Perhaps something to be considered when doing future refurbishment?
1.0分
其他
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This review is based on the bar only. The service is absolutely ridiculous. Only one person behind the bar on a Saturday night. We were waiting so long to order we left. Definitely need more staff.
5.0分
其他
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Absolutely outstanding stay! The staff was incredibly welcoming, the room was spotless and comfortable, and every detail exceeded my expectations from start to finish.
5.0分
家庭亲子
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We had a really lovely stay. We didn't check in till late but had a real quick check in. The room was lovely and had everything we needed. I went down to the bar and had a really nice cocktail and brought it back to my room. The only bad thing was the next day we noticed some stains on the top of our duvet that we definitely didn't cause ourselves.
酒店就在美丽的海边，风景优美。卡里克弗格斯城堡就在离酒店500米的地方。酒店房间很干净整洁，晚上睡觉很安静。前台服务员很热情。酒店的餐食很美味，环境优雅。坐在窗边来一份地道的牛排套餐，边吃边欣赏海景绝对的惬意。
清静，在城堡边上，服务人员专业。停车位充足，为自驾者提供便利服务。我们一家四口，安排的房间在一楼，搬运行李方便。推荐
出色的
Absolutely fantastic hotel for family. The restaurant has a soft play area inside and it is ideal when the kids are finished to enjoy the play area while the adults finish or have some drinks.
We really enjoyed our stay at the hotel. The welcome at reception was very friendly and we immediately felt at home. The room was comfortable and very clean. The bathtub in the bathroom was very inviting and there was a proper shower as well, stepping into the bathtub. The view across Belfast Lough was beautiful, with large ferries passing. The lights of Belfast could be seen in the distance. The dinner in the restaurant was delicious and very good value. The manager and staff at the restaurant were very kind. We went back the next evening! Located directly opposite Carrickfergus Castle, the castle is even more stunning when it is lit-up at night. There is also a big supermarket opposite (Sainsbury's), which is very convenient. On the first night, I didn't know how to adjust the heating on the panel and the night receptionist on duty, brought me a portable heater within a few minutes, just in case. We ended up taking taxis, even though there is also a train connection to Belfast (and Larne Harbour) from Carrickfergus Station. Many guests, also from ROI and mainland UK, came by car and there is ample parking in front of the hotel for hotel guests. We would definitely stay at the hotel again. It was a very sweet experience! Thank you to all the staff!
We stayed here over Halloween weekend and had a wonderful stay- everyone we met was super friendly, they really went over and above to make our kids feel special- giving them treat bags and had a find the ghost game which they loved! Great play area which we got a table right outside so we could enjoy our dinner and keep an eye on children at the same time and room was spotless! Will hopefully be back very soon!
The hotel was quiet despite being very busy and the room was spotless. The meal deal was great value and the restaurant staff were professional, pleasant and well trained. Special mention to Roberta in the restaurant. I had a leg injury that significantly impacted on my mobility. Roberta took me under her wing, taking my order so I didn't have to order at the bar, ensuring my food was ok and delivering and refilling my drink. She looked out for me the following evening and provided the same exemplary service. A real gem and an asset to the company. My only issue, which wouldn't normally apply, was the fact that my accessible room was as far away from reception and the restaurant as it was possible to be. Perhaps something to be considered when doing future refurbishment?
This review is based on the bar only. The service is absolutely ridiculous. Only one person behind the bar on a Saturday night. We were waiting so long to order we left. Definitely need more staff.
Absolutely outstanding stay! The staff was incredibly welcoming, the room was spotless and comfortable, and every detail exceeded my expectations from start to finish.
We had a really lovely stay. We didn't check in till late but had a real quick check in. The room was lovely and had everything we needed. I went down to the bar and had a really nice cocktail and brought it back to my room. The only bad thing was the next day we noticed some stains on the top of our duvet that we definitely didn't cause ourselves.