The fridge was broken and made horrendous whistling sound. TV screen was so dark we could barely see what was on the screen.
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酒店回复: Thank you for taking the time to tell us about your recent stay with us. We appreciate your feedback and apologize for the inconvenience this caused you. I will pass on this information to our maintenance team. We hope to see you next time you pass through Bilings.
4.0分
情侣出游
Nice hotel and staff. Our tv was very dim and no way to adjust it. Apparently many of the tvs in the hotel have had issues.
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酒店回复: Thank you for choosing to stay with us, I'm glad to see you enjoyed the whole hotel even despite the issue with the TV. We are slowly working on getting these replaced and hope this is an improvement you get to see if you stay with us in the future!
5.0分
其他
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Great place to stay
This was a great place to stay. The hotel grounds and room were clean and comfortable. The breakfast was great. I wish all of the Holiday Inn Express & Suites were as clean and comfortable as this location, sadly however they aren’t. Would definitely recommend this hotel and stay there again.
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酒店回复: Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed your stay and found our hotel clean, comfortable, and welcoming. It means a lot to us to stand out in such a positive way, and we truly appreciate your kind words and recommendation. We look forward to having you stay with us again the next time you're in the area.
5.0分
家庭亲子
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The staff was excellent. The front desk staff was very friendly and helpful in finding dining options. The breakfast area was clean and well stocked and the staff again was very friendly. Everything from the parking lot to the room was clean and well maintained.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had such a great experience with our team from the front desk to the breakfast staff. It’s wonderful to know you found everything clean, well maintained, and that our team was helpful in making your stay more enjoyable.We truly appreciate your feedback and hope to welcome you back again soon!
5.0分
其他
Amazing place to stay from convenience to food and the zoo to staff friendliness was a great one night stop on our 2 week adventure
5.0分
其他
Excellent in all areas. Will highly recommend. Thanks so much and will stay again.
5.0分
其他
Very nice, updated, dirty stairways was only issue. Good continental, great location, great hot tub
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酒店回复: Thank you for taking the time to tell us about your recent stay. We appreciate the feedback and will pass the information along. We look forward to serving you next time you are in the Billings area.
5.0分
其他
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I loved that the restaurant we had reservations at was right next door. The shopping was easily accessible as well. Overall great stay. My room had a clean fragrance and the beds were so comfortable! I slept like a baby.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We are pleased to hear that you enjoyed your stay and enjoyed the location as well. We look forward to seeing you again next time you are in the area!
3.0分
家庭亲子
Pretty good place to stay. They charged an extra 25 dollar fee on arrival which didn't make sense.
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酒店回复: Thank you for taking the time to tell us about your recent experience at our hotel. I apologize for the misunderstanding of our 25 incidental. It is refundable as long as there are no room charges (usually from our suite shop). We look forward to serving you again next time you are in the Billings area.
4.0分
情侣出游
Hotel was in great location for dining and traveling through the area.
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酒店回复: Thank you for taking the time to tell us about your recent stay. We are pleased to hear that you enjoyed your stay with us. We look forward to serving you next time you are in the Billings area.
The fridge was broken and made horrendous whistling sound. TV screen was so dark we could barely see what was on the screen.
Nice hotel and staff. Our tv was very dim and no way to adjust it. Apparently many of the tvs in the hotel have had issues.
Great place to stay
This was a great place to stay. The hotel grounds and room were clean and comfortable. The breakfast was great. I wish all of the Holiday Inn Express & Suites were as clean and comfortable as this location, sadly however they aren’t. Would definitely recommend this hotel and stay there again.
The staff was excellent. The front desk staff was very friendly and helpful in finding dining options. The breakfast area was clean and well stocked and the staff again was very friendly. Everything from the parking lot to the room was clean and well maintained.
Amazing place to stay from convenience to food and the zoo to staff friendliness was a great one night stop on our 2 week adventure
Excellent in all areas. Will highly recommend. Thanks so much and will stay again.
Very nice, updated, dirty stairways was only issue. Good continental, great location, great hot tub
I loved that the restaurant we had reservations at was right next door. The shopping was easily accessible as well. Overall great stay. My room had a clean fragrance and the beds were so comfortable! I slept like a baby.
Pretty good place to stay. They charged an extra 25 dollar fee on arrival which didn't make sense.
Hotel was in great location for dining and traveling through the area.