Way over prized! Has funny odor and appliances not functioning. Breakfast was way understaffed and not great! Need help
3.0分
其他
The hotel was disappointing based on previous stays at Home2Suites in other cities. All staff was very friendly though
3.0分
其他
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Place was decent. Needed a place to stay because my A/C when out. But you can hear everyone in the next room and internet did not work which was a big problem for me.Said it have full kitchen but it doesn’t. You have to ask for a counter top one from front desk.
5.0分
商务出差
Check in was an absolute highlight for me, fast and friendly.
I was disappointed in the fitness room, had two treadmills
2.0分
家庭亲子
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Beds and pillows where horrible, furniture was torn and stained in the room and in the lobby. Pool needed attention, it was green looking. Breakfast was cold the eggs and Canadian bacon. Breakfast area was clean, and the staff at breakfast was very friendly. Outside the front doors needed lots of attention.
3.0分
其他
We had to check in late but the guy at the front desk said ...idk what's going on but here's room 101.
1.0分
其他
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Worst hotel on the planet.
Beds were made in the 90’s. Lay down on it and it will fold in half on you. Room was filthy and out dated. Elevator barely worked and the other did not work at all. Indications of insect infestation all over the breakfast area. I would never recommend this place. I’d rather sleep under a bridge
3.0分
商务出差
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I stayed here for a little over a month before I was able to move into a house. All of the women were super friendly and sweet. There were a couple of guys that worked the front desk that weren’t too friendly. They were always looking down at their phones or in the back. When you tried to ask for help, they wouldn’t even greet you or look up at you when they responded. Made me feel like I was an inconvenience for existing in their presence.
The treadmills and one of the elevators didn’t work the entire time I was there.
The hotel has satellite tv, but most of the channels wouldn’t come in the majority of my stay.
The side doors were supposed to be locked for extra security, but they weren’t.
I realize most of this is “first world problems”, but I do think some members of the staff could benefit from additional hospitality training.
2.0分
其他
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Disappointed
Pet dirty carpeted rooms lights didnt work main vanity and lamp by the bed.
Staff seemed unconcerned besides an automated text?? Asked for late check out and gave us a hour yet room service was knocking at 11Am checkout time!!
Check in 3PM. Checkout 11AM
IF you love dogs in the bed this might work for you!
Anyways wont be back.
1.0分
家庭亲子
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Property Manager and employees behind the desk seemed the least bit concerned over the fact the when I entered my room the first time I had dirty forks left in sink, a button missing to flush toilet and a fridge that didn’t work.the next morning it was discovered AC was also out as it had frozen set at 70. Over the next 16 hours when trying to resolve this issues my room was left unsecured by staff 2x, maintenance man (from neighboring hotel) injured himself and bled over carpet, bedding and towels. The staff let me enter my room without warning of the bio hazard and was more than annoyed when I asked to have it cleaned stating ‘they thought they already did’. Also after multiple attempts to get AC fixed I was eventually handed a fan covered in a thick layer of dirt/dust. That was the last straw and we left the property. We did our best to work with staff
Way over prized! Has funny odor and appliances not functioning. Breakfast was way understaffed and not great! Need help
The hotel was disappointing based on previous stays at Home2Suites in other cities. All staff was very friendly though
Place was decent. Needed a place to stay because my A/C when out. But you can hear everyone in the next room and internet did not work which was a big problem for me.Said it have full kitchen but it doesn’t. You have to ask for a counter top one from front desk.
Check in was an absolute highlight for me, fast and friendly.
I was disappointed in the fitness room, had two treadmills
Beds and pillows where horrible, furniture was torn and stained in the room and in the lobby. Pool needed attention, it was green looking. Breakfast was cold the eggs and Canadian bacon. Breakfast area was clean, and the staff at breakfast was very friendly. Outside the front doors needed lots of attention.
We had to check in late but the guy at the front desk said ...idk what's going on but here's room 101.
Worst hotel on the planet.
Beds were made in the 90’s. Lay down on it and it will fold in half on you. Room was filthy and out dated. Elevator barely worked and the other did not work at all. Indications of insect infestation all over the breakfast area. I would never recommend this place. I’d rather sleep under a bridge
I stayed here for a little over a month before I was able to move into a house. All of the women were super friendly and sweet. There were a couple of guys that worked the front desk that weren’t too friendly. They were always looking down at their phones or in the back. When you tried to ask for help, they wouldn’t even greet you or look up at you when they responded. Made me feel like I was an inconvenience for existing in their presence.
The treadmills and one of the elevators didn’t work the entire time I was there.
The hotel has satellite tv, but most of the channels wouldn’t come in the majority of my stay.
The side doors were supposed to be locked for extra security, but they weren’t.
I realize most of this is “first world problems”, but I do think some members of the staff could benefit from additional hospitality training.
Disappointed
Pet dirty carpeted rooms lights didnt work main vanity and lamp by the bed.
Staff seemed unconcerned besides an automated text?? Asked for late check out and gave us a hour yet room service was knocking at 11Am checkout time!!
Check in 3PM. Checkout 11AM
IF you love dogs in the bed this might work for you!
Anyways wont be back.
Property Manager and employees behind the desk seemed the least bit concerned over the fact the when I entered my room the first time I had dirty forks left in sink, a button missing to flush toilet and a fridge that didn’t work.the next morning it was discovered AC was also out as it had frozen set at 70. Over the next 16 hours when trying to resolve this issues my room was left unsecured by staff 2x, maintenance man (from neighboring hotel) injured himself and bled over carpet, bedding and towels. The staff let me enter my room without warning of the bio hazard and was more than annoyed when I asked to have it cleaned stating ‘they thought they already did’. Also after multiple attempts to get AC fixed I was eventually handed a fan covered in a thick layer of dirt/dust. That was the last straw and we left the property. We did our best to work with staff