Didn’t have bedding for sofa bed, but we called and they brought it.
My issue is with breakfast - they weren’t in a hurry to set it up or refill things…they didn’t have coffee for 1.5 hr at breakfast time!
Food was good, but staff efficiency and professionalism leave much to be desired. The lady working front desk/breakfast was wearing a bonnet and a robe on top of her clothes (um…odd) and had quite an attitude when people inquired about coffee.
2.0分
其他
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I expected more. First the toilet the flush didn’t have a cover on one side. Second the remote flipped up in channels and none of the other buttons worked. Most of the lamps didn’t work. The sofa cushions were eally badly stained. Also the elevators weren't functioning.
2.0分
情侣出游
Way over prized! Has funny odor and appliances not functioning. Breakfast was way understaffed and not great! Need help
3.0分
其他
The hotel was disappointing based on previous stays at Home2Suites in other cities. All staff was very friendly though
3.0分
其他
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Place was decent. Needed a place to stay because my A/C when out. But you can hear everyone in the next room and internet did not work which was a big problem for me.Said it have full kitchen but it doesn’t. You have to ask for a counter top one from front desk.
5.0分
商务出差
Check in was an absolute highlight for me, fast and friendly.
I was disappointed in the fitness room, had two treadmills
2.0分
家庭亲子
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Beds and pillows where horrible, furniture was torn and stained in the room and in the lobby. Pool needed attention, it was green looking. Breakfast was cold the eggs and Canadian bacon. Breakfast area was clean, and the staff at breakfast was very friendly. Outside the front doors needed lots of attention.
3.0分
其他
We had to check in late but the guy at the front desk said ...idk what's going on but here's room 101.
1.0分
其他
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Worst hotel on the planet.
Beds were made in the 90’s. Lay down on it and it will fold in half on you. Room was filthy and out dated. Elevator barely worked and the other did not work at all. Indications of insect infestation all over the breakfast area. I would never recommend this place. I’d rather sleep under a bridge
3.0分
商务出差
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I stayed here for a little over a month before I was able to move into a house. All of the women were super friendly and sweet. There were a couple of guys that worked the front desk that weren’t too friendly. They were always looking down at their phones or in the back. When you tried to ask for help, they wouldn’t even greet you or look up at you when they responded. Made me feel like I was an inconvenience for existing in their presence.
The treadmills and one of the elevators didn’t work the entire time I was there.
The hotel has satellite tv, but most of the channels wouldn’t come in the majority of my stay.
The side doors were supposed to be locked for extra security, but they weren’t.
I realize most of this is “first world problems”, but I do think some members of the staff could benefit from additional hospitality training.
Room was fine, clean and spacious.
Didn’t have bedding for sofa bed, but we called and they brought it.
My issue is with breakfast - they weren’t in a hurry to set it up or refill things…they didn’t have coffee for 1.5 hr at breakfast time!
Food was good, but staff efficiency and professionalism leave much to be desired. The lady working front desk/breakfast was wearing a bonnet and a robe on top of her clothes (um…odd) and had quite an attitude when people inquired about coffee.
I expected more. First the toilet the flush didn’t have a cover on one side. Second the remote flipped up in channels and none of the other buttons worked. Most of the lamps didn’t work. The sofa cushions were eally badly stained. Also the elevators weren't functioning.
Way over prized! Has funny odor and appliances not functioning. Breakfast was way understaffed and not great! Need help
The hotel was disappointing based on previous stays at Home2Suites in other cities. All staff was very friendly though
Place was decent. Needed a place to stay because my A/C when out. But you can hear everyone in the next room and internet did not work which was a big problem for me.Said it have full kitchen but it doesn’t. You have to ask for a counter top one from front desk.
Check in was an absolute highlight for me, fast and friendly.
I was disappointed in the fitness room, had two treadmills
Beds and pillows where horrible, furniture was torn and stained in the room and in the lobby. Pool needed attention, it was green looking. Breakfast was cold the eggs and Canadian bacon. Breakfast area was clean, and the staff at breakfast was very friendly. Outside the front doors needed lots of attention.
We had to check in late but the guy at the front desk said ...idk what's going on but here's room 101.
Worst hotel on the planet.
Beds were made in the 90’s. Lay down on it and it will fold in half on you. Room was filthy and out dated. Elevator barely worked and the other did not work at all. Indications of insect infestation all over the breakfast area. I would never recommend this place. I’d rather sleep under a bridge
I stayed here for a little over a month before I was able to move into a house. All of the women were super friendly and sweet. There were a couple of guys that worked the front desk that weren’t too friendly. They were always looking down at their phones or in the back. When you tried to ask for help, they wouldn’t even greet you or look up at you when they responded. Made me feel like I was an inconvenience for existing in their presence.
The treadmills and one of the elevators didn’t work the entire time I was there.
The hotel has satellite tv, but most of the channels wouldn’t come in the majority of my stay.
The side doors were supposed to be locked for extra security, but they weren’t.
I realize most of this is “first world problems”, but I do think some members of the staff could benefit from additional hospitality training.