Felt more like visiting my grandma's than a hotel. Will definitely stay here again if I'm back in the area. Great value for the money.
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酒店回复: Dear Hezekiah,Thank you for your review of Love Hotels Tomahawk by OYO at Lake Mohawksin WI. We’re delighted you enjoyed the homely vibe and great value, and we look forward to welcoming you back.Warm regards,EvaLove Hotels Tomahawk by OYO at Lake Mohawksin WI
1.0分
家庭亲子
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The pictures on the listing are very deceiving. The curtains were falling off, shower was missing the hot water knob, no blankets only sheets, and the room was dark and dirty. We had to wait two hours to check in because they just reopened that day after a health inspection. When we returned the room still needed towels and pillows. We walked in the room, looked around and canceled because it was gross and did not feel safe.
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酒店回复: Dear Carolena,We apologize for the condition of your room and the check-in delays. Your feedback is important and will help us improve the property and guest experience.Best regards,EvaLove Hotels Tomahawk by OYO at Lake Mohawksin WI
1.0分
其他
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The main office was locked when we arrived. The manager was sitting at a campfire in the middle of the parking lot. Was very rude the whole encounter. He did not accept what ******* offered for the price of the room and charged an extra $110 for the room for a total of $219 for a $50 room. Wall paneling, nails and debris in middle of parking lot. The room had a sticky floor no blanket, just a plastic top sheet. We ask for a blanket, he says to turn the heater on. Eventually we get a blanket with yellow stains all over it. Disgusting, we didn't use it. Tape over a crack on the shower floor, garbage was left in the room, exhaust fan in bathroom was stained and disgusting. Plaster on floor. Television couldn't get any stations, no continental breakfast. Etc.
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酒店回复: Hi Ronald,We are truly sorry to hear about the experience you had at Love Hotels Tomahawk by OYO at Lake Mohawksin. What you described falls far below the standards we aim to provide, and we deeply regret the inconvenience and discomfort caused during your visit.Your comments regarding cleanliness, service, and unexpected charges are very concerning. We are actively investigating this situation with our team to address the issues and take corrective action. Guest feedback like yours is critical in helping us improve, and we appreciate you bringing these matters to our attention.Again, we sincerely apologize for your experience and any frustration it caused.Sincerely,JamesLove Hotels Tomahawk by OYO at Lake Mohawksin WI
1.0分
家庭亲子
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When we checked in, I was told that my reservation was canceled but we received no notice from ******* that it had. Luckily, they found us a room. They had a different booking number than I had.
1.0分
其他
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I don't know what to say. I call the day before to make sure all is well. We get there an wr have no room!!! They said it was over booked!!!? That sure F____ up are vacation plans. So now you think we can trust you for a vacation stay again!!!
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酒店回复: Hi Dave,We sincerely apologize for the experience you had at Love Hotels Tomahawk by OYO at Lake Mohawksin. We understand how frustrating and disappointing it must have been to arrive and find that your reservation could not be honored due to overbooking. This is not the level of service we strive to provide, and we deeply regret the disruption to your vacation plans.Your feedback has been shared with our team for immediate review to help prevent this from happening again. We truly value your trust and hope you’ll give us the opportunity to make it right in the future.Sincerely,RosyLove Hotels Tomahawk by OYO at Lake Mohawksin WI
1.0分
商务出差
Went to check in at 11pm and the place was closed up! Not open for business but sure didnt have an issue taking my money! We will see if we get a refund!
1.0分
商务出差
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***BEWARE***When we checked in we noticed that the room smelled. When we checked under the sheets we found that the beds and carpet were both stained with bodily fluids. We went to the front desk and told them we decided not to stay. He told us to leave the door open and the keys in the room. Now they are refusing to refund us for our nights stay.
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酒店回复: Sincere apologies, Ellen! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa
2.0分
家庭亲子
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shower knobs were not secured, Dirty and dated. Pillows were uncomfortable. Took almost an hour to check in as the people in front of us were waiting for keys to their room that the host could not find. My bathroom hand towel was a cut up towel.They jacked the price up for the even we were at. Good location but grossly overpriced.
2.0分
其他
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The hotel is in need of major updates and overall cleaning. The entrance door has major gaps arthe door frame. You can see the light from the outside when you're inside. Very poor lighting in the room. The bathroom door doesn't open all the way. The door is lose from the frame. The carpet is absolutely dirty and feels damp. Didn't want to walk barefoot on it.
I was charged iver $500 for two nights due to motorcycle rally that was going on in town with thousands of bikers. I attended the rally myself as a biker. Price gouged and no where near worth it. All lodging was booked, so I had no choice but to keep the room as I traveled quite a ways. The best way to describe the building and property is "run down". It needs immediate renovations.
1.0分
家庭亲子
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This was a horrible place. The rooms stunk. The floor was soft and soggy. The bathroom floor was so soft that my foot visibly sunk down. My wife had an asthma attack within 3 minutes of entering the room.
We ended up not staying there and finding another place. I don’t know how this place is allowed to stay open to people.
Felt more like visiting my grandma's than a hotel. Will definitely stay here again if I'm back in the area. Great value for the money.
The pictures on the listing are very deceiving. The curtains were falling off, shower was missing the hot water knob, no blankets only sheets, and the room was dark and dirty. We had to wait two hours to check in because they just reopened that day after a health inspection. When we returned the room still needed towels and pillows. We walked in the room, looked around and canceled because it was gross and did not feel safe.
The main office was locked when we arrived. The manager was sitting at a campfire in the middle of the parking lot. Was very rude the whole encounter. He did not accept what ******* offered for the price of the room and charged an extra $110 for the room for a total of $219 for a $50 room. Wall paneling, nails and debris in middle of parking lot. The room had a sticky floor no blanket, just a plastic top sheet. We ask for a blanket, he says to turn the heater on. Eventually we get a blanket with yellow stains all over it. Disgusting, we didn't use it. Tape over a crack on the shower floor, garbage was left in the room, exhaust fan in bathroom was stained and disgusting. Plaster on floor. Television couldn't get any stations, no continental breakfast. Etc.
When we checked in, I was told that my reservation was canceled but we received no notice from ******* that it had. Luckily, they found us a room. They had a different booking number than I had.
I don't know what to say. I call the day before to make sure all is well. We get there an wr have no room!!! They said it was over booked!!!? That sure F____ up are vacation plans. So now you think we can trust you for a vacation stay again!!!
Went to check in at 11pm and the place was closed up! Not open for business but sure didnt have an issue taking my money! We will see if we get a refund!
***BEWARE***When we checked in we noticed that the room smelled. When we checked under the sheets we found that the beds and carpet were both stained with bodily fluids. We went to the front desk and told them we decided not to stay. He told us to leave the door open and the keys in the room. Now they are refusing to refund us for our nights stay.
shower knobs were not secured, Dirty and dated. Pillows were uncomfortable. Took almost an hour to check in as the people in front of us were waiting for keys to their room that the host could not find. My bathroom hand towel was a cut up towel.They jacked the price up for the even we were at. Good location but grossly overpriced.
The hotel is in need of major updates and overall cleaning. The entrance door has major gaps arthe door frame. You can see the light from the outside when you're inside. Very poor lighting in the room. The bathroom door doesn't open all the way. The door is lose from the frame. The carpet is absolutely dirty and feels damp. Didn't want to walk barefoot on it.
I was charged iver $500 for two nights due to motorcycle rally that was going on in town with thousands of bikers. I attended the rally myself as a biker. Price gouged and no where near worth it. All lodging was booked, so I had no choice but to keep the room as I traveled quite a ways. The best way to describe the building and property is "run down". It needs immediate renovations.
This was a horrible place. The rooms stunk. The floor was soft and soggy. The bathroom floor was so soft that my foot visibly sunk down. My wife had an asthma attack within 3 minutes of entering the room.
We ended up not staying there and finding another place. I don’t know how this place is allowed to stay open to people.