Although its on a busy road my room overlooked the car park at the back can get a bit noisy because of the adjacent harvester but not an issue the staff were friendly and.helpful on arrival and David was brilliant giving me cutlery and napkins etc when I ordered a takeaway. The room was immaculate and well stocked and had everything I needed a credit to your housekeepers. I had paid just £52 for my room the bed was super comfy and the bed linen crisp and clean. I opted for a cooked breakfast in your dining area next morning and Fay was super helpful my breakfast was cooked to order and fresh compliments to the chef with good ingredients and Fay even did me a mini pack up nothing was too much trouble for any staff the hotel generally was clean and tidy and welcoming would definitely recommend to anyone.
5.0分
其他
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19.45 Wednesday 3rd December 25 Andy the Premier Inn receptionist was very helpful and told me everything I need to know i certainly recommend andy because he has great customer service.Skills
4.0分
情侣出游
Room could have been cleaner. Fluff on headboard. Mark on duvet. Disabled facilities in room not needed or requested. Breakfast warm, not hot.
5.0分
其他
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Our first visit was in October, and now a swift return stay in November. Premier Plus room 226, very clean and comfortable. While double glazed, it does overlook the A127, so we had guessed there would be some traffic noise, but actually found it didn't disturb us. In the event it had, then ear plugs would seem easy to use, if we had indeed been light sleepers, or could perhaps ask for availability of a room which overlooks car park. Well lit signage in communal areas. Great value, when considering the comfort and amenities, and very convenient for visiting Raleigh. Really notable for the friendly yet while always very professional team members. A great pleasure to again see Andy's friendly face, and enjoy his helpful, positive approach to any enquiry. Also to meet cheerful and attentive Fay, together with James the chef, at breakfast (our first experience, and more please...) - and Sophie and Katie, who were changing other rooms and were good fun to meet in the hall as we checked out. For what we paid, the team at Rayleigh effortlessly lifted the general perception of service to an altogether different level. Thanks to all for everything, and more visits to be booked very soon, and will be eagerly anticipated!
5.0分
其他
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My son stayed in this hotel on his own for the first time tonight and we would like to say how lovely Andy on Reception was. He went out of his way to make sure my son was comfortable and had everything he needed. He was very observant and tuned in to my sons nerves and made his stay less nerve racking. Hotel was as always clean and comfortable 10/10 and 11/10 for Andy, thank you
很棒的酒店，旁边就有一家非常不错的餐厅，过街走5分钟还有超市和其他商店。步行15分钟内也有很多其他餐厅和商店。酒店员工都非常友善和乐于助人，尽其所能提供帮助。
酒店位置很好，离我想去的地方很近。房间干净也安静。不过Wi-Fi有点慢。
非常失望！我们经常入住Premier Inn，通常都很喜欢并推荐这家酒店。这次我们想着升级到Premier Plus，结果房间远非升级，浴室下水道散发着难闻的气味，而且房间外就是主干道，噪音很大。我们询问是否可以换房，但被告知酒店已满，没有空房。这严重影响了我们的入住体验，而且气味实在太难闻，我们早上都没洗澡，只好开车回家洗澡。真的非常失望:(
前台和餐厅的早餐服务人员都非常出色——热情友好，这让整个入住体验格外美好！他们还抽出时间和我的六岁儿子聊天，真是太棒了。房间干净整洁，床也很舒服，我们睡了个好觉。
房间性价比很高，下次如果住的时间更长，我会从双人间升级到更大的房间。房间很干净，备用毛巾也很多。暖气很好，房间一直都很温暖。
Although its on a busy road my room overlooked the car park at the back can get a bit noisy because of the adjacent harvester but not an issue the staff were friendly and.helpful on arrival and David was brilliant giving me cutlery and napkins etc when I ordered a takeaway. The room was immaculate and well stocked and had everything I needed a credit to your housekeepers. I had paid just £52 for my room the bed was super comfy and the bed linen crisp and clean. I opted for a cooked breakfast in your dining area next morning and Fay was super helpful my breakfast was cooked to order and fresh compliments to the chef with good ingredients and Fay even did me a mini pack up nothing was too much trouble for any staff the hotel generally was clean and tidy and welcoming would definitely recommend to anyone.
19.45 Wednesday 3rd December 25 Andy the Premier Inn receptionist was very helpful and told me everything I need to know i certainly recommend andy because he has great customer service.Skills
Room could have been cleaner. Fluff on headboard. Mark on duvet. Disabled facilities in room not needed or requested. Breakfast warm, not hot.
Our first visit was in October, and now a swift return stay in November. Premier Plus room 226, very clean and comfortable. While double glazed, it does overlook the A127, so we had guessed there would be some traffic noise, but actually found it didn't disturb us. In the event it had, then ear plugs would seem easy to use, if we had indeed been light sleepers, or could perhaps ask for availability of a room which overlooks car park. Well lit signage in communal areas. Great value, when considering the comfort and amenities, and very convenient for visiting Raleigh. Really notable for the friendly yet while always very professional team members. A great pleasure to again see Andy's friendly face, and enjoy his helpful, positive approach to any enquiry. Also to meet cheerful and attentive Fay, together with James the chef, at breakfast (our first experience, and more please...) - and Sophie and Katie, who were changing other rooms and were good fun to meet in the hall as we checked out. For what we paid, the team at Rayleigh effortlessly lifted the general perception of service to an altogether different level. Thanks to all for everything, and more visits to be booked very soon, and will be eagerly anticipated!
My son stayed in this hotel on his own for the first time tonight and we would like to say how lovely Andy on Reception was. He went out of his way to make sure my son was comfortable and had everything he needed. He was very observant and tuned in to my sons nerves and made his stay less nerve racking. Hotel was as always clean and comfortable 10/10 and 11/10 for Andy, thank you