5 star service from staff, we couldn’t fault how helpful and friendly they were. 4 star for general upkeep of the hotel. It’s clean but a bit shabby, a stained chair and holes in our room curtains. We stayed New Year’s Eve to watch the fireworks on the seafront. We chose to book the restaurant meal deal which was excellent value. Highly recommend if you want to stay on the sea front, it’s worth paying a little extra for the sea view. Good parking facilities at a reasonable cost.
5.0分
其他
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Had a great stay at the Premier Inn on the Esplanade Southend. From friendly greeting on arrival 9.15pm Christmas Eve and advice on car parking payment, to the breakfast Christmas morning all was good. The bed was large, comfy and the room clean tidy and very pleasant for a 1 night stay. Slight gripe was neither of us could get the shower any more than warm but hey ho we managed. All staff very helpful and friendly.
5.0分
家庭亲子
It was a lovely stay , staff were fantastic especially on check in and in the evening in the bar/restaurant. Rooms were clean and beds very comfy
5.0分
其他
Brilliant visit with fantastic staff. Breakfast was very good during our stay. Great atmosphere in the bar at night with good drinks selection
5.0分
其他
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It was great experience staying here on my birthday, Great location, budjet friendly hotel and everything is accessible nearby (Tesco,restaurants, Bars etc.), we stayed in Room 406 which was an upgrade to Sea view providing by the lovely staff members, We stayed in different hotels but this hit something different as this room has both Sea view and City view which was a great feeling that someone can enjoy during Sunset time. Thank you once again to all the staff members (specially Housekeeping & Front office) for providing complimentaries on my birthday and special thanks to Sharon who was polite,friendly and professional. I highly recommend this property.
5.0分
其他
Friendly staff, great location and breakfast was spot on 👍 Had a view of the sea, and parking on site.. also site was very clean..
1.0分
其他
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Booked a slot tonight for dinner, arrived, sat down and ordered drinks and food. I had the tomato and garlic linguine with a chicken breast and a pizzaette on the side. After an hour watching numerous customers that arrived after us have their starters, mains and desserts I asked when I might be expecting my simple dish. The answer was that the chef had been really busy and was about to lose it?!? I looked around at the other twelve guests and wondered who’d ordered something to make the chef so? Our dinners finally came but unfortunately they were someone elses and we’re whisked away from under our knifes and forks ( I’d have eaten anything at this point!) with many apologies. After another wait my dinner was finally placed in front of me, it was a shame it was stone cold!!!! I told the staff and it was whisked away from me. So near yet so far away!!! After a blast in the microwave it came back as a solid ball of pasta with a very dry piece of chicken, which was slightly burnt somehow, on top . What a culinary delight!!! And it only cost me twenty pounds!!! I felt sorry for the staff for being held ransom by such an inept cook!!!
5.0分
其他
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Super friendly staff. Received a warm welcome upon arrival, room was spotless, powerful shower and plenty of hot water, good hairdryer, no late night noise so had a restful nights sleep. Only minor was that parking was £8 and it would have been handy to have a usb socket by the bed. But for £60 odd can’t ask for more.
2.0分
其他
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Great to be able to secure a sea view but the hotel is very tired and expensive for what it was. Parking was expensive, food expensive and the room expensive. Would describe as poor value for money. Rooms are tired and falling apart, the paintings kept falling off the walls. Food was plated up horribly and looked like something you’d serve to a toddler. The one dinner we had was £60 for two rather small and very unappealing plates of food, a couple of drinks and desserts we couldn’t finish because they were ghastly. Staff were friendly enough but incredibly incompetent, the waiting staff in the restaurant had no clue and got our orders wrong 2 or 3 times before we got what we originally asked for. Very disappointing. Hotel in dire need of a refurb and some staff training/recruitment.
酒店地理位置优越，离我们朋友住的地方很近，还提供了住客专用停车场，方便我们拜访朋友和去市里其他地方，例如购物和餐饮场所。房间的清洁度充其量只能说一般，而且清洁服务需要提前预约。灯光设置有点烦人，因为书桌/工作台上方的主灯和顶灯是联动的，它们应该被换成发热量更低的LED灯。浴室的通风系统需要改进。我们住的房间是停车场景观，但从大堂窗户看出去，海景房的视野要好得多，而且只需额外支付10%的费用。
5 star service from staff, we couldn’t fault how helpful and friendly they were. 4 star for general upkeep of the hotel. It’s clean but a bit shabby, a stained chair and holes in our room curtains. We stayed New Year’s Eve to watch the fireworks on the seafront. We chose to book the restaurant meal deal which was excellent value. Highly recommend if you want to stay on the sea front, it’s worth paying a little extra for the sea view. Good parking facilities at a reasonable cost.
Had a great stay at the Premier Inn on the Esplanade Southend. From friendly greeting on arrival 9.15pm Christmas Eve and advice on car parking payment, to the breakfast Christmas morning all was good. The bed was large, comfy and the room clean tidy and very pleasant for a 1 night stay. Slight gripe was neither of us could get the shower any more than warm but hey ho we managed. All staff very helpful and friendly.
It was a lovely stay , staff were fantastic especially on check in and in the evening in the bar/restaurant. Rooms were clean and beds very comfy
Brilliant visit with fantastic staff. Breakfast was very good during our stay. Great atmosphere in the bar at night with good drinks selection
It was great experience staying here on my birthday, Great location, budjet friendly hotel and everything is accessible nearby (Tesco,restaurants, Bars etc.), we stayed in Room 406 which was an upgrade to Sea view providing by the lovely staff members, We stayed in different hotels but this hit something different as this room has both Sea view and City view which was a great feeling that someone can enjoy during Sunset time. Thank you once again to all the staff members (specially Housekeeping & Front office) for providing complimentaries on my birthday and special thanks to Sharon who was polite,friendly and professional. I highly recommend this property.
Friendly staff, great location and breakfast was spot on 👍 Had a view of the sea, and parking on site.. also site was very clean..
Booked a slot tonight for dinner, arrived, sat down and ordered drinks and food. I had the tomato and garlic linguine with a chicken breast and a pizzaette on the side. After an hour watching numerous customers that arrived after us have their starters, mains and desserts I asked when I might be expecting my simple dish. The answer was that the chef had been really busy and was about to lose it?!? I looked around at the other twelve guests and wondered who’d ordered something to make the chef so? Our dinners finally came but unfortunately they were someone elses and we’re whisked away from under our knifes and forks ( I’d have eaten anything at this point!) with many apologies. After another wait my dinner was finally placed in front of me, it was a shame it was stone cold!!!! I told the staff and it was whisked away from me. So near yet so far away!!! After a blast in the microwave it came back as a solid ball of pasta with a very dry piece of chicken, which was slightly burnt somehow, on top . What a culinary delight!!! And it only cost me twenty pounds!!! I felt sorry for the staff for being held ransom by such an inept cook!!!
Super friendly staff. Received a warm welcome upon arrival, room was spotless, powerful shower and plenty of hot water, good hairdryer, no late night noise so had a restful nights sleep. Only minor was that parking was £8 and it would have been handy to have a usb socket by the bed. But for £60 odd can’t ask for more.
Great to be able to secure a sea view but the hotel is very tired and expensive for what it was. Parking was expensive, food expensive and the room expensive. Would describe as poor value for money. Rooms are tired and falling apart, the paintings kept falling off the walls. Food was plated up horribly and looked like something you’d serve to a toddler. The one dinner we had was £60 for two rather small and very unappealing plates of food, a couple of drinks and desserts we couldn’t finish because they were ghastly. Staff were friendly enough but incredibly incompetent, the waiting staff in the restaurant had no clue and got our orders wrong 2 or 3 times before we got what we originally asked for. Very disappointing. Hotel in dire need of a refurb and some staff training/recruitment.